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Our study employs sentiment analysis to evaluate the compatibility of Amazon.com reviews with their corresponding ratings. Sentiment analysis is the task of identifying and classifying the sentiment expressed in a piece of text as being…

Information Retrieval · Computer Science 2019-04-09 Nishit Shrestha , Fatma Nasoz

The growing incidents of counterfeiting and associated economic and health consequences necessitate the development of active surveillance systems capable of producing timely and reliable information for all stake holders in the…

Social and Information Networks · Computer Science 2015-10-20 Haruna Isah , Daniel Neagu , Paul Trundle

Customer reviews contain valuable signals about service quality, but converting large-scale review corpora into actionable business recommendations remains difficult. Standard sentiment/aspect analysis is largely descriptive, while direct…

Artificial Intelligence · Computer Science 2026-05-05 Kartikey Singh Bhandari , Tanish Jain , Archit Agrawal , Dhruv Kumar , Praveen Kumar , Pratik Narang

Nowadays, most recommender systems exploit user-provided ratings to infer their preferences. However, the growing popularity of social and e-commerce websites has encouraged users to also share comments and opinions through textual reviews.…

Information Retrieval · Computer Science 2017-10-31 Iacopo Vagliano , Diego Monti , Ansgar Scherp , Maurizio Morisio

Google app market captures the school of thought of users via ratings and text reviews. The critique's viewpoint regarding an app is proportional to their satisfaction level. Consequently, this helps other users to gain insights before…

Information Retrieval · Computer Science 2020-06-18 Sakshi Ranjan , Subhankar Mishra

Commercial establishments like restaurants, service centres and retailers have several sources of customer feedback about products and services, most of which need not be as structured as rated reviews provided by services like Yelp, or…

Computation and Language · Computer Science 2017-03-28 Vineet John

Modern technological era has reshaped traditional lifestyle in several domains. The medium of publishing news and events has become faster with the advancement of Information Technology. IT has also been flooded with immense amounts of…

Computation and Language · Computer Science 2020-07-07 Antony Samuels , John Mcgonical

This paper presents a state-of-the-art solution to the LongEval CLEF 2023 Lab Task 2: LongEval-Classification. The goal of this task is to improve and preserve the performance of sentiment analysis models across shorter and longer time…

Computation and Language · Computer Science 2023-09-26 Dean Ninalga

Opinion mining, also known as sentiment analysis, is a subfield of natural language processing (NLP) that focuses on identifying and extracting subjective information in textual material. This can include determining the overall sentiment…

Computation and Language · Computer Science 2023-08-08 Nour Eddine Zekaoui , Siham Yousfi , Maryem Rhanoui , Mounia Mikram

Sentiment analysis is a common task in natural language processing that aims to detect polarity of a text document (typically a consumer review). In the simplest settings, we discriminate only between positive and negative sentiment,…

Computation and Language · Computer Science 2015-05-28 Grégoire Mesnil , Tomas Mikolov , Marc'Aurelio Ranzato , Yoshua Bengio

Sentiment analysis, a popular technique for opinion mining, has been used by the software engineering research community for tasks such as assessing app reviews, developer emotions in issue trackers and developer opinions on APIs. Past…

Computation and Language · Computer Science 2018-12-27 Achyudh Ram , Meiyappan Nagappan

Sentiment analysis has been emerging recently as one of the major natural language processing (NLP) tasks in many applications. Especially, as social media channels (e.g. social networks or forums) have become significant sources for brands…

Computation and Language · Computer Science 2019-12-23 Khuong Vo , Tri Nguyen , Dang Pham , Mao Nguyen , Minh Truong , Trung Mai , Tho Quan

This paper presents a comprehensive survey of sentiment analysis methods for movie reviews, a benchmark task that has played a central role in advancing natural language processing. We review the evolution of techniques from early…

Information Theory · Computer Science 2026-01-15 Agnivo Gosai , Shuvodeep De , Karun Thankachan , Ramadan A. ZeinEldin , Ali W. Mohamed , Seyed J. Mousavirad

User-generated texts such as reviews and social media are valuable sources of information. Online reviews are important assets for users to buy a product, see a movie, or make a decision. Therefore, rating of a review is one of the reliable…

Computation and Language · Computer Science 2018-05-23 Mohammadamir Kavousi , Sepehr Saadatmand

In sentiment analysis, the polarities of the opinions expressed on an object/feature are determined to assess the sentiment of a sentence or document whether it is positive/negative/neutral. Naturally, the object/feature is a noun…

Computation and Language · Computer Science 2016-07-15 K Paramesha , K C Ravishankar

Today's business ecosystem has become very competitive. Customer satisfaction has become a major focus for business growth. Business organizations are spending a lot of money and human resources on various strategies to understand and…

Computation and Language · Computer Science 2021-10-05 Md. Taufiqul Haque Khan Tusar , Md. Touhidul Islam

Accurately measuring consumer emotions and evaluations from unstructured text remains a core challenge for marketing research and practice. This study introduces the Linguistic eXtractor (LX), a fine-tuned, large language model trained on…

Computation and Language · Computer Science 2026-02-18 Stephan Ludwig , Peter J. Danaher , Xiaohao Yang , Yu-Ting Lin , Ehsan Abedin , Dhruv Grewal , Lan Du

This paper explores a novel application of textual semantic similarity to user-preference representation for rating prediction. The approach represents a user's preferences as a graph of textual snippets from review text, where the edges…

Computation and Language · Computer Science 2023-03-29 Léo Laugier , Raghuram Vadapalli , Thomas Bonald , Lucas Dixon

Fine-grained sentiment analysis involves extracting and organizing sentiment elements from textual data. However, existing approaches often overlook issues of category semantic inclusion and overlap, as well as inherent structural patterns…

Computation and Language · Computer Science 2024-08-01 Jun Zhou , Dongyang Yu , Kamran Aziz , Fangfang Su , Qing Zhang , Fei Li , Donghong Ji

Sentiment Analysis is an important algorithm in Natural Language Processing which is used to detect sentiment within some text. In our project, we had chosen to work on analyzing reviews of various drugs which have been reviewed in form of…

Computation and Language · Computer Science 2020-03-27 Sairamvinay Vijayaraghavan , Debraj Basu