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Conversational recommender systems offer the promise of interactive, engaging ways for users to find items they enjoy. We seek to improve conversational recommendation via three dimensions: 1) We aim to mimic a common mode of human…

Computation and Language · Computer Science 2021-12-13 Shuyang Li , Bodhisattwa Prasad Majumder , Julian McAuley

Although pre-trained sequence-to-sequence models have achieved great success in dialogue response generation, chatbots still suffer from generating inconsistent responses in real-world practice, especially in multi-turn settings. We argue…

Computation and Language · Computer Science 2022-03-08 Leyang Cui , Fandong Meng , Yijin Liu , Jie Zhou , Yue Zhang

In today's globalized world, bridging the cultural divide is more critical than ever for forging meaningful connections. The Socially-Aware Dialogue Assistant System (SADAS) is our answer to this global challenge, and it's designed to…

Conversational modeling is an important task in natural language understanding and machine intelligence. Although previous approaches exist, they are often restricted to specific domains (e.g., booking an airline ticket) and require…

Computation and Language · Computer Science 2015-07-23 Oriol Vinyals , Quoc Le

Existing automated dubbing methods are usually designed for Professionally Generated Content (PGC) production, which requires massive training data and training time to learn a person-specific audio-video mapping. In this paper, we…

Computer Vision and Pattern Recognition · Computer Science 2023-09-04 Linsen Song , Wayne Wu , Chaoyou Fu , Chen Change Loy , Ran He

Automatic evaluation is beneficial for open-domain dialog system development. However, standard word-overlap metrics (BLEU, ROUGE) do not correlate well with human judgements of open-domain dialog systems. In this work we propose to use the…

Computation and Language · Computer Science 2022-02-18 Sarik Ghazarian , Behnam Hedayatnia , Alexandros Papangelis , Yang Liu , Dilek Hakkani-Tur

Mental models play an important role in whether user interaction with intelligent systems, such as dialog systems is successful or not. Adaptive dialog systems present the opportunity to align a dialog agent's behavior with heterogeneous…

Computation and Language · Computer Science 2024-08-27 Lindsey Vanderlyn , Dirk Väth , Ngoc Thang Vu

Dialogue engines that incorporate different types of agents to converse with humans are popular. However, conversations are dynamic in the sense that a selected response will change the conversation on-the-fly, influencing the subsequent…

Computation and Language · Computer Science 2020-05-08 Asir Saeed , Khai Mai , Pham Minh , Nguyen Tuan Duc , Danushka Bollegala

We present a novel framework designed to extend model reconciliation approaches, commonly used in human-aware planning, for enhanced human-AI interaction. By adopting a structured argumentation-based dialogue paradigm, our framework enables…

Artificial Intelligence · Computer Science 2024-08-09 Stylianos Loukas Vasileiou , Ashwin Kumar , William Yeoh , Tran Cao Son , Francesca Toni

Efforts towards endowing robots with the ability to speak have benefited from recent advancements in natural language processing, in particular large language models. However, current language models are not fully incremental, as their…

Computation and Language · Computer Science 2025-04-03 Casey Kennington , Pierre Lison , David Schlangen

Recent advancements in dialogue policy planning have emphasized optimizing system agent policies to achieve predefined goals, focusing on strategy design, trajectory acquisition, and efficient training paradigms. However, these approaches…

Computation and Language · Computer Science 2025-04-21 Tao He , Lizi Liao , Ming Liu , Bing Qin

Topic modeling has evolved as an important means to identify evident or hidden topics within large collections of text documents. Topic modeling approaches are often used for analyzing and making sense of social media discussions consisting…

Social and Information Networks · Computer Science 2026-02-20 Lisa Grobelscheg , Ema Kahr , Mark Strembeck

User Satisfaction Estimation (USE) is an important yet challenging task in goal-oriented conversational systems. Whether the user is satisfied with the system largely depends on the fulfillment of the user's needs, which can be implicitly…

Computation and Language · Computer Science 2022-02-08 Yang Deng , Wenxuan Zhang , Wai Lam , Hong Cheng , Helen Meng

In this paper, we present ChatPLUG, a Chinese open-domain dialogue system for digital human applications that instruction finetunes on a wide range of dialogue tasks in a unified internet-augmented format. Different from other open-domain…

The natural language generation (NLG) component of a spoken dialogue system (SDS) usually needs a substantial amount of handcrafting or a well-labeled dataset to be trained on. These limitations add significantly to development costs and…

Computation and Language · Computer Science 2015-08-10 Tsung-Hsien Wen , Milica Gasic , Dongho Kim , Nikola Mrksic , Pei-Hao Su , David Vandyke , Steve Young

BlenderBot 2.0 is a dialogue model that represents open-domain chatbots by reflecting real-time information and remembering user information for an extended period using an internet search module and multi-session. Nonetheless, the model…

Computation and Language · Computer Science 2022-07-11 Jungseob Lee , Midan Shim , Suhyune Son , Chanjun Park , Yujin Kim , Heuiseok Lim

We introduce our system developed for Dialogue Robot Competition 2023 (DRC2023). First, rule-based utterance selection and utterance generation using a large language model (LLM) are combined. We ensure the quality of system utterances…

Human-Computer Interaction · Computer Science 2023-12-22 Ryo Yanagimoto , Yunosuke Kubo , Miki Oshio , Mikio Nakano , Kenta Yamamoto , Kazunori Komatani

Building robust and general dialogue models for spoken conversations is challenging due to the gap in distributions of spoken and written data. This paper presents our approach to build generalized models for the Knowledge-grounded…

Computation and Language · Computer Science 2022-03-09 Ruijie Yan , Shuang Peng , Haitao Mi , Liang Jiang , Shihui Yang , Yuchi Zhang , Jiajun Li , Liangrui Peng , Yongliang Wang , Zujie Wen

In this paper, we present a methodology for the development of embodied conversational agents for social virtual worlds. The agents provide multimodal communication with their users in which speech interaction is included. Our proposal…

Audio and Speech Processing · Electrical Eng. & Systems 2025-01-29 D. Griol , A. Sanchis , J. M. Molina , Z. Callejas

Campus climate surveys play a pivotal role in capturing how students, faculty, and staff experience university life, yet traditional methods frequently suffer from low participation and minimal follow-up. We present TigerGPT, a new AI…

Human-Computer Interaction · Computer Science 2025-04-22 Jinwen Tang , Songxi Chen , Yi Shang