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In general, recommender systems are designed to provide personalized items to a user. But in few cases, items are recommended for a group, and the challenge is to aggregate the individual user preferences to infer the recommendation to a…
Understanding toxicity in user conversations is undoubtedly an important problem. Addressing "covert" or implicit cases of toxicity is particularly hard and requires context. Very few previous studies have analysed the influence of…
Enterprise conversational AI systems are becoming increasingly popular to assist users in completing daily tasks such as those in marketing and customer management. However, new users often struggle to ask effective questions, especially in…
Group interactions take place within a particular socio-temporal context, which should be taken into account when modelling interactions in online communities. We propose a method for jointly modelling community structure and language over…
Collaborative problem solving (CPS) in teams is tightly coupled with the creation of shared meaning between participants in a situated, collaborative task. In this work, we assess the quality of different utterance segmentation techniques…
Community structure in social and collaborative networks often emerges from a complex interplay between structural mechanisms, such as degree heterogeneity and leader-driven attraction, and homophily on node attributes. Existing community…
Conversational analytics has been on the forefront of transformation driven by the advances in Speech and Natural Language Processing techniques. Rapid adoption of Large Language Models (LLMs) in the analytics field has taken the problems…
Ad-hoc teamwork (AHT) requires agents to infer the behavior of previously unseen teammates and adapt their policy accordingly. Conventional approaches often rely on fixed probabilistic models or classifiers, which can be brittle under…
To hold a true conversation, an intelligent agent should be able to occasionally take initiative and recommend the next natural conversation topic. This is a challenging task. A topic suggested by the agent should be relevant to the person,…
The proliferation of generative models has presented significant challenges in distinguishing authentic human-authored content from deepfake content. Collaborative human efforts, augmented by AI tools, present a promising solution. In this…
A novel approach rooted on the notion of consensus clustering, a strategy developed for community detection in complex networks, is proposed to cope with the heterogeneity that characterizes connectivity matrices in health and disease. The…
We study the problem of detecting talking activities in collaborative learning videos. Our approach uses head detection and projections of the log-magnitude of optical flow vectors to reduce the problem to a simple classification of small…
We derive and analyze a generic, recursive algorithm for estimating all splits in a finite cluster tree as well as the corresponding clusters. We further investigate statistical properties of this generic clustering algorithm when it…
Online forums provide a unique opportunity for online users to share comments and exchange information on a particular topic. Understanding user behaviour is valuable to organizations and has applications for social and security strategies,…
Stack Overflow is one of the most popular Programming Community-based Question Answering (PCQA) websites that has attracted more and more users in recent years. When users raise or inquire questions in Stack Overflow, providing related…
We propose a novel methodology to address dialog learning in the context of goal-oriented conversational systems. The key idea is to quantize the dialog space into clusters and create a language model across the clusters, thus allowing for…
Teachers often conduct surveys in order to collect data from a predefined group of students to gain insights into topics of interest. When analyzing surveys with open-ended textual responses, it is extremely time-consuming, labor-intensive,…
Topics play an important role in the global organisation of a conversation as what is currently discussed constrains the possible contributions of the participant. Understanding the way topics are organised in interaction would provide…
Retrieval-Augmented Generation (RAG) based chatbots are not only useful for information retrieval through questionanswering but also for making complex decisions based on injected private data.we present a survey on how much search time can…
Conversational interfaces that allow for intuitive and comprehensive access to digitally stored information remain an ambitious goal. In this thesis, we lay foundations for designing conversational search systems by analyzing the…