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Supporting users in protecting sensitive information when using conversational agents (CAs) is crucial, as users may undervalue privacy protection due to outdated, partial, or inaccurate knowledge about privacy in CAs. Although privacy…

Human-Computer Interaction · Computer Science 2026-03-23 Mohammad Hadi Nezhad , Francisco Enrique Vicente Castro , Ivon Arroyo

Much research in computational argumentation assumes that arguments and counterarguments can be obtained in some way. Yet, to improve and apply models of argument, we need methods for acquiring them. Current approaches include argument…

Artificial Intelligence · Computer Science 2018-05-14 Lisa A. Chalaguine , Anthony Hunter , Henry W. W. Potts , Fiona L. Hamilton

The technology of Conversational AI has made significant advancements over the last eighteen months. As a consequence, conversational agents are likely to be deployed in the near future that are designed to pursue targeted influence…

Human-Computer Interaction · Computer Science 2024-12-30 Louis Rosenberg

Voice-based communication is often cited as one of the most `natural' ways in which humans and robots might interact, and the recent availability of accurate automatic speech recognition and intelligible speech synthesis has enabled…

Robotics · Computer Science 2022-03-17 Roger K. Moore

Apologies serve essential functions for moral agents such as expressing remorse, taking responsibility, and repairing trust. LLM-based chatbots routinely produce output that has the linguistic form of an apology. However, they do this…

Human-Computer Interaction · Computer Science 2025-06-27 P. D. Magnus , Alessandra Buccella , Jason D'Cruz

Providing the best customer experience is one of the primary concerns for the firms that are based online. The advancement of machine learning is revolutionising the company's attitude towards the client through improving the service…

Computation and Language · Computer Science 2022-07-22 Rejwan Bin Sulaiman

Research has shown that human-agent relationships form in similar ways to human-human relationships. Since children do not have the same critical analysis skills as adults (and may over-trust technology, for example), this…

Human-Computer Interaction · Computer Science 2022-09-13 Jessica Van Brummelen , Mingyan Claire Tian , Maura Kelleher , Nghi Hoang Nguyen

The rise of increasingly more powerful chatbots offers a new way to collect information through conversational surveys, where a chatbot asks open-ended questions, interprets a user's free-text responses, and probes answers whenever needed.…

Human-Computer Interaction · Computer Science 2020-03-24 Ziang Xiao , Michelle X. Zhou , Q. Vera Liao , Gloria Mark , Changyan Chi , Wenxi Chen , Huahai Yang

Introducing new technologies such as messaging platforms, and the chatbots attached to them, in higher education, is rapidly growing. This introduction entails a careful consideration of the potential opportunities and/or challenges of…

Computers and Society · Computer Science 2022-01-26 J. J. Merelo , P. A. Castillo , Antonio M. Mora , Francisco Barranco , Noorhan Abbas , Alberto Guillen , Olia Tsivitanidou

Recently, research into chatbots (also known as conversational agents, AI agents, voice assistants), which are computer applications using artificial intelligence to mimic human-like conversation, has grown sharply. Despite this growth,…

Computers and Society · Computer Science 2025-07-08 Celeste Campos-Castillo , Xuan Kang , Linnea I. Laestadius

The GPT (Generative Pre-trained Transformer) language models are an artificial intelligence and natural language processing technology that enables automatic text generation. There is a growing interest in applying GPT language models to…

Computers and Society · Computer Science 2024-03-25 Manuel de Buenaga , Francisco Javier Bueno

This paper discusses OpenAIs ChatGPT, a generative pre-trained transformer, which uses natural language processing to fulfill text-based user requests (i.e., a chatbot). The history and principles behind ChatGPT and similar models are…

Computation and Language · Computer Science 2023-04-03 Brady Lund , Ting Wang , Nishith Reddy Mannuru , Bing Nie , Somipam Shimray , Ziang Wang

The ubiquitous nature of chatbots and their interaction with users generate an enormous amount of data. Can we improve chatbots using this data? A self-feeding chatbot improves itself by asking natural language feedback when a user is…

Computation and Language · Computer Science 2020-10-16 Makesh Narsimhan Sreedhar , Kun Ni , Siva Reddy

Building on Papert (1980)'s idea of children talking to computers, we propose ChatLogo, a hybrid natural-programming language interface for agent-based modeling and programming. We build upon previous efforts to scaffold ABM & P learning…

Human-Computer Interaction · Computer Science 2023-08-17 John Chen , Uri Wilensky

In the context of the high energy demand of large language models (LLMs) and growing concerns about global warming, there is significant demand for actionable recommendations that can help reduce emissions when utilizing such technologies.…

Computers and Society · Computer Science 2025-08-05 Boris Ruf , Marcin Detyniecki

The Programmer's Assistant is an experimental prototype software development environment that integrates a chatbot with a code editor. Conversational capability was achieved by using an existing code-fluent Large Language Model and…

Computers and Society · Computer Science 2023-01-25 Steven I. Ross , Michael Muller , Fernando Martinez , Stephanie Houde , Justin D. Weisz

Large Language Models(LLMs)have become effective tools for natural language processing and have been used in many different fields. This essay offers a succinct summary of various LLM subcategories. The survey emphasizes recent developments…

Computation and Language · Computer Science 2023-07-21 Saurabh Pahune , Manoj Chandrasekharan

With the resurgence of chat-based dialog systems in consumer and enterprise applications, there has been much success in developing data-driven and rule-based natural language models to understand human intent. Since these models require…

Computation and Language · Computer Science 2018-05-14 Nicholas Ruiz , Srinivas Bangalore , John Chen

A natural conversational interface that allows longitudinal symptom tracking would be extremely valuable in health/wellness applications. However, the task of designing emotionally-aware agents for behavior change is still poorly…

Human-Computer Interaction · Computer Science 2019-07-26 Asma Ghandeharioun , Daniel McDuff , Mary Czerwinski , Kael Rowan

The ability to interact with machines using natural human language is becoming not just commonplace, but expected. The next step is not just text interfaces, but speech interfaces and not just with computers, but with all machines including…

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