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Popularity bias is a well-known issue in recommender systems where few popular items are over-represented in the input data, while majority of other less popular items are under-represented. This disparate representation often leads to bias…
Typically, recommender systems from any domain, be it movies, music, restaurants, etc., are organized in a centralized fashion. The service provider holds all the data, biases in the recommender algorithms are not transparent to the user,…
Recommender systems underpin many of the personalized services in the online information & social media ecosystem. However, the assumptions in the research on content recommendations in domains like search, video, and music are often…
Rankings have become the primary interface in two-sided online markets. Many have noted that the rankings not only affect the satisfaction of the users (e.g., customers, listeners, employers, travelers), but that the position in the ranking…
In recent years, a vast amount of research has been conducted on learning people's interests from their actions. Yet their collective actions also allow us to learn something about the world, in particular, infer attributes of places people…
Recommender systems operate in closed feedback loops, where user interactions reinforce popularity bias, leading to over-recommendation of already popular items while under-exposing niche or novel content. Existing bias mitigation methods,…
A location histogram is comprised of the number of times a user has visited locations as they move in an area of interest, and it is often obtained from the user in applications such as recommendation and advertising. However, a location…
Trilateration has recently become one of the well-known threat models to the user's location privacy in location-based applications (aka: location-based services or LBS), especially those containing highly sensitive information such as…
Online Travel Platforms are virtual two-sided marketplaces where guests search for accommodations and accommodation providers list their properties such as hotels and vacation rentals. The large majority of hotels are rated by official…
With the digitization of travel industry, it is more and more important to understand users from their online behaviors. However, online travel industry data are more challenging to analyze due to extra sparseness, dispersed user history…
Daily deal sites have become the latest Internet sensation, providing discounted offers to customers for restaurants, ticketed events, services, and other items. We begin by undertaking a study of the economics of daily deals on the web,…
Exposure bias is a well-known issue in recommender systems where the exposure is not fairly distributed among items in the recommendation results. This is especially problematic when bias is amplified over time as a few items (e.g., popular…
Accumulation of large amount of location-specific reviews on web due to escalating popularity of Location-based Social Networking platforms like Yelp, Foursquare, Brightkite etc. in recent years, has created the opportunity to discover…
With the increasing popularity of location-based social media applications and devices that automatically tag generated content with locations, large repositories of collaborative geo-referenced data are appearing on-line. Efficiently…
In this work, we consider how preference models in interactive recommendation systems determine the availability of content and users' opportunities for discovery. We propose an evaluation procedure based on stochastic reachability to…
Booking.com is a virtual two-sided marketplace where guests and accommodation providers are the two distinct stakeholders. They meet to satisfy their respective and different goals. Guests want to be able to choose accommodations from a…
In this work, we aim to investigate the impact of location (different countries) on bias in search results. For this, we use the search results of Google and Bing in the UK and US locations. The query set is composed of controversial…
Location Based Services (LBS) have become extremely popular and used by millions of users. Popular LBS run the entire gamut from mapping services (such as Google Maps) to restaurants (such as Yelp) and real-estate (such as Redfin). The…
Social media has changed the landscape of marketing and consumer research as the adoption and promotion of businesses is becoming more and more dependent on how the customers are interacting and feeling about the business on platforms like…
One of the first things to do while planning a trip is to book a good place to stay. Booking a hotel online can be an overwhelming task with thousands of hotels to choose from, for every destination. Motivated by the importance of these…