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In this work, we present a hybrid learning method for training task-oriented dialogue systems through online user interactions. Popular methods for learning task-oriented dialogues include applying reinforcement learning with user feedback…

Computation and Language · Computer Science 2018-04-19 Bing Liu , Gokhan Tur , Dilek Hakkani-Tur , Pararth Shah , Larry Heck

On-the-job learning consists in continuously learning while being used in production, in an open environment, meaning that the system has to deal on its own with situations and elements never seen before. The kind of systems that seem to be…

Computation and Language · Computer Science 2021-03-01 Mathilde Veron , Sophie Rosset , Olivier Galibert , Guillaume Bernard

Dialogue systems are frequently updated to accommodate new services, but naively updating them by continually training with data for new services in diminishing performance on previously learnt services. Motivated by the insight that…

Computation and Language · Computer Science 2025-09-30 Hyundong Cho , Andrea Madotto , Zhaojiang Lin , Khyathi Raghavi Chandu , Satwik Kottur , Jing Xu , Jonathan May , Chinnadhurai Sankar

Dialogue systems (DS), including the task-oriented dialogue system (TOD) and the open-domain dialogue system (ODD), have always been a fundamental task in natural language processing (NLP), allowing various applications in practice. Owing…

Computation and Language · Computer Science 2025-07-22 Hongru Wang , Lingzhi Wang , Yiming Du , Liang Chen , Jingyan Zhou , Yufei Wang , Kam-Fai Wong

The task-oriented semantic communication systems have achieved significant performance gain, however, the paradigm that employs a model for a specific task might be limited, since the system has to be updated once the task is changed or…

Signal Processing · Electrical Eng. & Systems 2022-06-02 Guangyi Zhang , Qiyu Hu , Zhijin Qin , Yunlong Cai , Guanding Yu

It would be a technological feat to be able to create a system that can hold a meaningful conversation with humans about what they watch. A setup toward that goal is presented as a video dialog task, where the system is asked to generate…

Computer Vision and Pattern Recognition · Computer Science 2022-07-11 Hoang-Anh Pham , Thao Minh Le , Vuong Le , Tu Minh Phuong , Truyen Tran

Task-Oriented Dialogue (TOD) systems assist users in completing tasks through natural language interactions, often relying on a single-layered workflow structure for slot-filling in public tasks, such as hotel bookings. However, in…

Computation and Language · Computer Science 2025-09-09 Lingbo Mo , Shun Jiang , Akash Maharaj , Bernard Hishamunda , Yunyao Li

This paper summarises the experimental setup and results of the first shared task on end-to-end (E2E) natural language generation (NLG) in spoken dialogue systems. Recent end-to-end generation systems are promising since they reduce the…

Computation and Language · Computer Science 2018-11-22 Ondřej Dušek , Jekaterina Novikova , Verena Rieser

Spoken dialogue systems (SDSs) have been separately developed under two different categories, task-oriented and chit-chat. The former focuses on achieving functional goals and the latter aims at creating engaging social conversations…

Computation and Language · Computer Science 2023-07-06 Ye Liu , Stefan Ultes , Wolfgang Minker , Wolfgang Maier

In recent years, Internet memes have been widely used in online chatting. Compared with text-based communication, conversations become more expressive and attractive when Internet memes are incorporated. This paper presents our solutions…

Computation and Language · Computer Science 2022-03-09 Hua Lu , Zhen Guo , Chanjuan Li , Yunyi Yang , Huang He , Siqi Bao

There is a growing interest in developing goal-oriented dialog systems which serve users in accomplishing complex tasks through multi-turn conversations. Although many methods are devised to evaluate and improve the performance of…

Computation and Language · Computer Science 2020-05-18 Ryuichi Takanobu , Qi Zhu , Jinchao Li , Baolin Peng , Jianfeng Gao , Minlie Huang

This paper proposes a novel end-to-end architecture for task-oriented dialogue systems. It is based on a simple and practical yet very effective sequence-to-sequence approach, where language understanding and state tracking tasks are…

Computation and Language · Computer Science 2019-08-08 Lei Shu , Piero Molino , Mahdi Namazifar , Hu Xu , Bing Liu , Huaixiu Zheng , Gokhan Tur

Dialog state tracking (DST) is a crucial component in a task-oriented dialog system for conversational information access. A common practice in current dialog systems is to define the dialog state by a set of slot-value pairs. Such…

Computation and Language · Computer Science 2018-11-06 Yinpei Dai , Zhijian Ou , Dawei Ren , Pengfei Yu

$ $Dialogue systems are evaluated depending on their type and purpose. Two categories are often distinguished: (1) task-oriented dialogue systems (TDS), which are typically evaluated on utility, i.e., their ability to complete a specified…

Information Retrieval · Computer Science 2022-04-27 Clemencia Siro , Mohammad Aliannejadi , Maarten de Rijke

In this paper, we present a neural network based task-oriented dialogue system that can be optimized end-to-end with deep reinforcement learning (RL). The system is able to track dialogue state, interface with knowledge bases, and…

Computation and Language · Computer Science 2017-12-04 Bing Liu , Gokhan Tur , Dilek Hakkani-Tur , Pararth Shah , Larry Heck

A practical dialogue system requires the capacity for ongoing skill acquisition and adaptability to new tasks while preserving prior knowledge. However, current methods for Continual Dialogue State Tracking (DST), a crucial function of…

Computation and Language · Computer Science 2024-09-01 Yujie Feng , Xu Chu , Yongxin Xu , Guangyuan Shi , Bo Liu , Xiao-Ming Wu

Building dialogue systems that naturally converse with humans is being an attractive and an active research domain. Multiple systems are being designed everyday and several datasets are being available. For this reason, it is being hard to…

Computation and Language · Computer Science 2019-07-31 Basma El Amel Boussaha , Nicolas Hernandez , Christine Jacquin , Emmanuel Morin

Task-oriented dialogue (ToD) benchmarks provide an important avenue to measure progress and develop better conversational agents. However, existing datasets for end-to-end ToD modeling are limited to a single language, hindering the…

Computation and Language · Computer Science 2021-06-08 Zhaojiang Lin , Andrea Madotto , Genta Indra Winata , Peng Xu , Feijun Jiang , Yuxiang Hu , Chen Shi , Pascale Fung

We introduce end-to-end neural network based models for simulating users of task-oriented dialogue systems. User simulation in dialogue systems is crucial from two different perspectives: (i) automatic evaluation of different dialogue…

Computation and Language · Computer Science 2018-11-13 Izzeddin Gur , Dilek Hakkani-Tur , Gokhan Tur , Pararth Shah

This paper presents an end-to-end framework for task-oriented dialog systems using a variant of Deep Recurrent Q-Networks (DRQN). The model is able to interface with a relational database and jointly learn policies for both language…

Artificial Intelligence · Computer Science 2016-09-19 Tiancheng Zhao , Maxine Eskenazi