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Continual learning in task-oriented dialogue systems can allow us to add new domains and functionalities through time without incurring the high cost of a whole system retraining. In this paper, we propose a continual learning benchmark for…

Computation and Language · Computer Science 2021-01-01 Andrea Madotto , Zhaojiang Lin , Zhenpeng Zhou , Seungwhan Moon , Paul Crook , Bing Liu , Zhou Yu , Eunjoon Cho , Zhiguang Wang

Recent statistical approaches have improved the robustness and scalability of spoken dialogue systems. However, despite recent progress in domain adaptation, their reliance on in-domain data still limits their cross-domain scalability. In…

Computation and Language · Computer Science 2018-04-03 Simon Keizer , Verena Rieser

The task-oriented spoken dialogue system (SDS) aims to assist a human user in accomplishing a specific task (e.g., hotel booking). The dialogue management is a core part of SDS. There are two main missions in dialogue management: dialogue…

Computation and Language · Computer Science 2020-09-23 Zhi Chen , Lu Chen , Xiaoyuan Liu , Kai Yu

Most deep reinforcement learning (RL) systems are not able to learn effectively from off-policy data, especially if they cannot explore online in the environment. These are critical shortcomings for applying RL to real-world problems where…

In spoken dialogue systems, we aim to deploy artificial intelligence to build automated dialogue agents that can converse with humans. A part of this effort is the policy optimisation task, which attempts to find a policy describing how to…

Computation and Language · Computer Science 2018-02-13 Gellért Weisz , Paweł Budzianowski , Pei-Hao Su , Milica Gašić

Task-oriented conversational systems often use dialogue state tracking to represent the user's intentions, which involves filling in values of pre-defined slots. Many approaches have been proposed, often using task-specific architectures…

Computation and Language · Computer Science 2021-09-17 Chia-Hsuan Lee , Hao Cheng , Mari Ostendorf

Developing language model-based dialogue agents requires effective data to train models that can follow specific task logic. However, most existing data simulation methods focus on increasing diversity in language, topics, or dialogue acts…

Computation and Language · Computer Science 2025-03-04 Wanyu Du , Song Feng , James Gung , Lijia Sun , Yi Zhang , Saab Mansour , Yanjun Qi

LLM-driven dialog systems are used in a diverse set of applications, ranging from healthcare to customer service. However, given their generalization capability, it is difficult to ensure that these chatbots stay within the boundaries of…

Computation and Language · Computer Science 2024-08-06 Stuti Agrawal , Nishi Uppuluri , Pranav Pillai , Revanth Gangi Reddy , Zoey Li , Gokhan Tur , Dilek Hakkani-Tur , Heng Ji

Dialogue policy learning for task-oriented dialogue systems has enjoyed great progress recently mostly through employing reinforcement learning methods. However, these approaches have become very sophisticated. It is time to re-evaluate it.…

Computation and Language · Computer Science 2020-09-22 Ziming Li , Julia Kiseleva , Maarten de Rijke

Few-shot slot tagging is an emerging research topic in the field of Natural Language Understanding (NLU). With sufficient annotated data from source domains, the key challenge is how to train and adapt the model to another target domain…

Computation and Language · Computer Science 2021-09-14 Zezhong Wang , Hongru Wang , Kwan Wai Chung , Jia Zhu , Gabriel Pui Cheong Fung , Kam-Fai Wong

Building an end-to-end conversational agent for multi-domain task-oriented dialogues has been an open challenge for two main reasons. First, tracking dialogue states of multiple domains is non-trivial as the dialogue agent must obtain…

Computation and Language · Computer Science 2020-11-17 Hung Le , Doyen Sahoo , Chenghao Liu , Nancy F. Chen , Steven C. H. Hoi

Dialogue State Tracking (DST) forms a core component of automated chatbot based systems designed for specific goals like hotel, taxi reservation, tourist information, etc. With the increasing need to deploy such systems in new domains,…

Computation and Language · Computer Science 2021-04-06 Saket Dingliwal , Bill Gao , Sanchit Agarwal , Chien-Wei Lin , Tagyoung Chung , Dilek Hakkani-Tur

With the significant progress of speech technologies, spoken goal-oriented dialogue systems are becoming increasingly popular. One of the main modules of a dialogue system is typically the dialogue policy, which is responsible for…

Audio and Speech Processing · Electrical Eng. & Systems 2024-10-18 Daniel Roncel , Federico Costa , Javier Hernando

Carefully-designed schemas describing how to collect and annotate dialog corpora are a prerequisite towards building task-oriented dialog systems. In practical applications, manually designing schemas can be error-prone, laborious,…

Computation and Language · Computer Science 2022-05-11 Dian Yu , Mingqiu Wang , Yuan Cao , Izhak Shafran , Laurent El Shafey , Hagen Soltau

Reinforcement Learning (RL) has been witnessed its potential for training a dialogue policy agent towards maximizing the accumulated rewards given from users. However, the reward can be very sparse for it is usually only provided at the end…

Computation and Language · Computer Science 2021-11-03 Hongru Wang , Huimin Wang , Zezhong Wang , Kam-Fai Wong

Few-shot dialogue state tracking (DST) model tracks user requests in dialogue with reliable accuracy even with a small amount of data. In this paper, we introduce an ontology-free few-shot DST with self-feeding belief state input. The…

Computation and Language · Computer Science 2022-09-19 Jihyun Lee , Gary Geunbae Lee

Domain-independent probabilistic planners input an MDP description in a factored representation language such as PPDDL or RDDL, and exploit the specifics of the representation for faster planning. Traditional algorithms operate on each…

Artificial Intelligence · Computer Science 2018-10-30 Aniket Bajpai , Sankalp Garg , Mausam

Attention-based architectures trained on internet-scale language data have demonstrated state of the art reasoning ability for various language-based tasks, such as logic problems and textual reasoning. Additionally, these Large Language…

Robotics · Computer Science 2025-08-22 Mark Van der Merwe , Devesh Jha

Prompt-based pre-trained language models (PLMs) paradigm have succeeded substantially in few-shot natural language processing (NLP) tasks. However, prior discrete prompt optimization methods require expert knowledge to design the base…

Machine Learning · Computer Science 2024-01-17 Chengzhengxu Li , Xiaoming Liu , Yichen Wang , Duyi Li , Yu Lan , Chao Shen

Learning domain adaptive policies that can generalize to unseen transition dynamics, remains a fundamental challenge in learning-based control. Substantial progress has been made through domain representation learning to capture…

Machine Learning · Computer Science 2026-03-31 Pengcheng Wang , Qinghang Liu , Haotian Lin , Yiheng Li , Guojian Zhan , Masayoshi Tomizuka , Yixiao Wang
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