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More and more users and developers are using Issue Tracking Systems (ITSs) to report issues, including bugs, feature requests, enhancement suggestions, etc. Different information, however, is gathered from users when issues are reported on…

Software Engineering · Computer Science 2019-09-04 Yuxiang Zhu , Minxue Pan , Yu Pei , Tian Zhang

In software engineering practice, fixing a bug promptly reduces the associated costs. On the other hand, the manual bug fixing process can be time-consuming, cumbersome, and error-prone. In this work, we introduce a bug triaging method,…

Software Engineering · Computer Science 2021-06-17 Hadi Jahanshahi , Kritika Chhabra , Mucahit Cevik , Ayşe Başar

Bug severity prediction is important in software maintenance, because it helps the development teams to prioritize bugs that have a significant impact on the operation, stability and security of the system. In large software projects bug…

Software Engineering · Computer Science 2026-03-03 Nafisha Tamanna Nice

Software release development process, that we refer to as "release trajectory", involves development activities that are usually sorted in different categories, such as incorporating new features, improving software, or fixing bugs, and…

Software Engineering · Computer Science 2015-03-18 Hani Abdeen , Houari Sahraoui

The task of finding the best developer to fix a bug is called bug triage. Most of the existing approaches consider the bug triage task as a classification problem, however, classification is not appropriate when the sets of classes change…

Software Engineering · Computer Science 2022-01-17 Denis Sushentsev , Aleksandr Khvorov , Roman Vasiliev , Yaroslav Golubev , Timofey Bryksin

Software companies spend over 45 percent of cost in dealing with software bugs. An inevitable step of fixing bugs is bug triage, which aims to correctly assign a developer to a new bug. To decrease the time cost in manual work, text…

Software Engineering · Computer Science 2017-04-18 Jifeng Xuan , He Jiang , Yan Hu , Zhilei Ren , Weiqin Zou , Zhongxuan Luo , Xindong Wu

Fixing bugs in a timely manner lowers various potential costs in software maintenance. However, manual bug fixing scheduling can be time-consuming, cumbersome, and error-prone. In this paper, we propose the Schedule and Dependency-aware Bug…

Software Engineering · Computer Science 2022-08-01 Hadi Jahanshahi , Mucahit Cevik

Issue Tracking Systems (ITS) such as Bugzilla can be viewed as Process Aware Information Systems (PAIS) generating event-logs during the life-cycle of a bug report. Process Mining consists of mining event logs generated from PAIS for…

Software Engineering · Computer Science 2015-11-24 Prerna Juneja , Divya Kundra , Ashish Sureka

We propose an automated approach to bug assignment to developers in large open-source software projects. This way, we assist human bug triagers who are in charge of finding the best developer with the right level of expertise in a…

Software Engineering · Computer Science 2025-04-24 Chad Marshall , Andrew Barovic , Armin Moin

Users use Issue Tracking Systems to keep track and manage issue reports in their repositories. An issue is a rich source of software information that contains different reports including a problem, a request for new features, or merely a…

Software Engineering · Computer Science 2022-04-01 Maliheh Izadi

Bug reports are common artefacts in software development. They serve as the main channel for users to communicate to developers information about the issues that they encounter when using released versions of software programs. In the…

Software Engineering · Computer Science 2021-12-21 Arthur D. Sawadogo , Quentin Guimard , Tegawendé F. Bissyandé , Abdoul Kader Kaboré , Jacques Klein , Naouel Moha

Refactoring is a critical process in software development, aiming at improving the internal structure of code while preserving its external behavior. Refactoring engines are integral components of modern Integrated Development Environments…

Software Engineering · Computer Science 2024-09-24 Haibo Wang , Zhuolin Xu , Huaien Zhang , Nikolaos Tsantalis , Shin Hwei Tan

Reversible debuggers and process replay have been developed at least since 1970. This vision enables one to execute backwards in time under a debugger. Two important problems in practice are that, first, current reversible debuggers are…

Programming Languages · Computer Science 2017-04-03 Kapil Arya , Tyler Denniston , Ariel Rabkin , Gene Cooperman

Bug triage is an essential task in software maintenance phase. It assigns developers (fixers) to bug reports to fix them. This process is performed manually by a triager, who analyzes developers profiles and submitted bug reports to make…

Software Engineering · Computer Science 2022-07-18 Madonna Mayez , Khaled Nagaty , Abeer Hamdy

This is the world of information. The ever growing field Information Technology has its many advanced notable features which made it what it was now today. In this world, the information has to be processed, clearly distributed and must be…

Software Engineering · Computer Science 2013-09-06 A. S. Syed Fiaz , N. Devi , S. Aarthi

Current health policy calls for greater use of evidence based care delivery services to improve patient quality and safety outcomes. Care delivery is complex, with interacting and interdependent components that challenge traditional…

Applications · Statistics 2019-03-27 Maricela Cruz , Miriam Bender , Hernando Ombao

This study explores a novel approach to predicting key bug-related outcomes, including the time to resolution, time to fix, and ultimate status of a bug, using data from the Bugzilla Eclipse Project. Specifically, we leverage features…

Software Engineering · Computer Science 2025-04-23 Sophie C. Pope , Andrew Barovic , Armin Moin

Bug fixing is a critical activity in the software development process. In issue tracking systems such as JIRA, each bug report is assigned a priority level to indicate the urgency and importance level of the bug. The priority may change…

Software Engineering · Computer Science 2025-12-11 Guangzong Cai , Zengyang Li , Peng Liang , Ran Mo , Hui Liu , Yutao Ma

As modern software systems continue to grow in complexity, triage has become a fundamental process in system operations and maintenance. Triage aims to efficiently prioritize, assign, and assess issues to ensure the reliability of complex…

Software Engineering · Computer Science 2025-11-13 Yongxin Zhao , Shenglin Zhang , Yujia Wu , Yuxin Sun , Yongqian Sun , Dan Pei , Chetan Bansal , Minghua Ma

In software development, fixing bugs is an important task that is time consuming and cost-sensitive. While many approaches have been proposed to automatically detect and patch software code, the strategies are limited to a set of identified…

Software Engineering · Computer Science 2015-07-22 Tegawendé F. Bissyandé
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