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This paper addresses the problem of automatic speech recognition (ASR) error detection and their use for improving spoken language understanding (SLU) systems. In this study, the SLU task consists in automatically extracting, from ASR…
Spoken language understanding (SLU) treats automatic speech recognition (ASR) and natural language understanding (NLU) as a unified task and usually suffers from data scarcity. We exploit an ASR and NLU joint training method based on meta…
Query rewriting (QR) is an increasingly important technique to reduce customer friction caused by errors in a spoken language understanding pipeline, where the errors originate from various sources such as speech recognition errors,…
General-purpose automatic speech recognition (ASR) systems do not always perform well in goal-oriented dialogue. Existing ASR correction methods rely on prior user data or named entities. We extend correction to tasks that have no prior…
Recognition errors are common in human communication. Similar errors often lead to unwanted behaviour in dialogue systems or virtual assistants. In human communication, we can recover from them by repeating misrecognized words or phrases;…
Performance of spoken language understanding (SLU) can be degraded with automatic speech recognition (ASR) errors. We propose a novel approach to improve SLU robustness by randomly corrupting clean training text with an ASR error simulator,…
As more users across the world are interacting with dialog agents in their daily life, there is a need for better speech understanding that calls for renewed attention to the dynamics between research in automatic speech recognition (ASR)…
Language understanding in speech-based systems have attracted much attention in recent years with the growing demand for voice interface applications. However, the robustness of natural language understanding (NLU) systems to errors…
In a modern spoken language understanding (SLU) system, the natural language understanding (NLU) module takes interpretations of a speech from the automatic speech recognition (ASR) module as the input. The NLU module usually uses the first…
Automatic speech recognition (ASR) systems often make unrecoverable errors due to subsystem pruning (acoustic, language and pronunciation models); for example pruning words due to acoustics using short-term context, prior to rescoring with…
Recent years have witnessed remarkable progress in automatic speech recognition (ASR), driven by advances in model architectures and large-scale training data. However, two important aspects remain underexplored. First, Word Error Rate…
Interacting with a speech interface to query a Question Answering (QA) system is becoming increasingly popular. Typically, QA systems rely on passage retrieval to select candidate contexts and reading comprehension to extract the final…
We consider the problem of spoken language understanding (SLU) of extracting natural language intents and associated slot arguments or named entities from speech that is primarily directed at voice assistants. Such a system subsumes both…
In the realm of spoken language understanding (SLU), numerous natural language understanding (NLU) methodologies have been adapted by supplying large language models (LLMs) with transcribed speech instead of conventional written text. In…
Spoken language understanding (SLU) is a task aiming to extract high-level semantics from spoken utterances. Previous works have investigated the use of speech self-supervised models and textual pre-trained models, which have shown…
Spoken Language Understanding (SLU) is the problem of extracting the meaning from speech utterances. It is typically addressed as a two-step problem, where an Automatic Speech Recognition (ASR) model is employed to convert speech into text,…
Spoken Language Understanding (SLU) typically comprises of an automatic speech recognition (ASR) followed by a natural language understanding (NLU) module. The two modules process signals in a blocking sequential fashion, i.e., the NLU…
Automatic speech recognition (ASR) is a core component of human--computer interaction and an increasingly important front-end for LLM-based assistants and agents. However, most current ASR systems still follow a single-pass paradigm, which…
Recent dialogue systems rely on turn-based spoken interactions, requiring accurate Automatic Speech Recognition (ASR). Errors in ASR can significantly impact downstream dialogue tasks. To address this, using dialogue context from user and…
Automatic Speech Recognition (ASR) is an imperfect process that results in certain mismatches in ASR output text when compared to plain written text or transcriptions. When plain text data is to be used to train systems for spoken language…