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Conversational systems typically focus on functional tasks such as scheduling appointments or creating todo lists. Instead we design and evaluate SlugBot (SB), one of 8 semifinalists in the 2018 AlexaPrize, whose goal is to support casual…

Computation and Language · Computer Science 2019-08-15 Kevin K. Bowden , Jiaqi Wu , Wen Cui , Juraj Juraska , Vrindavan Harrison , Brian Schwarzmann , Nicholas Santer , Steve Whittaker , Marilyn Walker

Data-driven, knowledge-grounded neural conversation models are capable of generating more informative responses. However, these models have not yet demonstrated that they can zero-shot adapt to updated, unseen knowledge graphs. This paper…

Computation and Language · Computer Science 2019-10-03 Yi-Lin Tuan , Yun-Nung Chen , Hung-yi Lee

Knowledge graphs are often used to represent structured information in a flexible and efficient manner, but their use in situated dialogue remains under-explored. This paper presents a novel conversational model for human--robot interaction…

Robotics · Computer Science 2025-04-02 Nicholas Thomas Walker , Stefan Ultes , Pierre Lison

The applicability of common sentiment analysis models to open domain human robot interaction is investigated within this paper. The models are used on a dataset specific to user interaction with the Alana system (a Alexa prize system) in…

Artificial Intelligence · Computer Science 2021-07-19 Mohamad Alissa , Issa Haddad , Jonathan Meyer , Jade Obeid , Nicolas Wiecek , Sukrit Wongariyakavee

We present TacoBot, a task-oriented dialogue system built for the inaugural Alexa Prize TaskBot Challenge, which assists users in completing multi-step cooking and home improvement tasks. TacoBot is designed with a user-centered principle…

Computation and Language · Computer Science 2022-07-22 Shijie Chen , Ziru Chen , Xiang Deng , Ashley Lewis , Lingbo Mo , Samuel Stevens , Zhen Wang , Xiang Yue , Tianshu Zhang , Yu Su , Huan Sun

Many open-domain dialogue systems rely on multiple response generators, any of which can contribute a response to the dialogue in a particular context. Thus the ability to compare potential responses and then select the best plays an…

Computation and Language · Computer Science 2023-02-10 Vrindavan Harrison , Rishi Rajasekaran , Marilyn Walker

Conversational AI and Question-Answering systems (QASs) for knowledge graphs (KGs) are both emerging research areas: they empower users with natural language interfaces for extracting information easily and effectively. Conversational AI…

Computation and Language · Computer Science 2023-02-14 Reham Omar , Omij Mangukiya , Panos Kalnis , Essam Mansour

Users interacting with voice assistants today need to phrase their requests in a very specific manner to elicit an appropriate response. This limits the user experience, and is partly due to the lack of reasoning capabilities of dialogue…

Computation and Language · Computer Science 2022-03-22 Yi-Lin Tuan , Sajjad Beygi , Maryam Fazel-Zarandi , Qiaozi Gao , Alessandra Cervone , William Yang Wang

Conversational AI systems have emerged as key enablers of human-like interactions across diverse sectors. Nevertheless, the balance between linguistic nuance and factual accuracy has proven elusive. In this paper, we first introduce…

Computation and Language · Computer Science 2024-06-18 Ahtsham Zafar , Venkatesh Balavadhani Parthasarathy , Chan Le Van , Saad Shahid , Aafaq Iqbal khan , Arsalan Shahid

Predicting user satisfaction in conversational systems has become critical, as spoken conversational assistants operate in increasingly complex domains. Online satisfaction prediction (i.e., predicting satisfaction of the user with the…

Human-Computer Interaction · Computer Science 2020-06-04 Jason Ingyu Choi , Ali Ahmadvand , Eugene Agichtein

We report on the design and development of the CASPR system, a socialbot designed to compete in the Amazon Alexa Socialbot Challenge 4. CASPR's distinguishing characteristic is that it will use automated commonsense reasoning to truly…

Artificial Intelligence · Computer Science 2021-10-12 Kinjal Basu , Huaduo Wang , Nancy Dominguez , Xiangci Li , Fang Li , Sarat Chandra Varanasi , Gopal Gupta

Conversational interfaces that allow for intuitive and comprehensive access to digitally stored information remain an ambitious goal. In this thesis, we lay foundations for designing conversational search systems by analyzing the…

Information Retrieval · Computer Science 2019-12-17 Svitlana Vakulenko

Knowledge graph-based dialogue systems are capable of generating more informative responses and can implement sophisticated reasoning mechanisms. However, these models do not take into account the sparseness and incompleteness of knowledge…

Computation and Language · Computer Science 2020-04-21 Hongcai Xu , Junpeng Bao , Gaojie Zhang

We developed a dialogue system for Dialogue Robot Competition 2022. Our system is composed of three parts. First part investigates participants' demographic information by rule-based interview. Second part recommends a point of interest…

Robotics · Computer Science 2022-10-14 Yuuki Tachioka

We present a new approach to dialogue management using conversational knowledge graphs as core representation of the dialogue state. To this end, we introduce a new dataset, GraphWOZ, which comprises Wizard-of-Oz dialogues in which human…

Computation and Language · Computer Science 2022-11-24 Nicholas Thomas Walker , Stefan Ultes , Pierre Lison

We propose novel AI-empowered chat bots for learning as conversation where a user does not read a passage but gains information and knowledge through conversation with a teacher bot. Our information-acquisition-oriented dialogue system…

Computation and Language · Computer Science 2022-05-31 Pengshan Cai , Hui Wan , Fei Liu , Mo Yu , Hong Yu , Sachindra Joshi

Task-oriented dialogue generation is challenging since the underlying knowledge is often dynamic and effectively incorporating knowledge into the learning process is hard. It is particularly challenging to generate both human-like and…

Computation and Language · Computer Science 2022-04-21 Md Rashad Al Hasan Rony , Ricardo Usbeck , Jens Lehmann

We consider the problem of finding relevant consistent concepts in a conversational AI system, particularly, for realizing a conversational socialbot. Commonsense knowledge about various topics can be represented as an answer set program.…

Logic in Computer Science · Computer Science 2021-09-20 Fang Li , Huaduo Wang , Kinjal Basu , Elmer Salazar , Gopal Gupta

Traditional goal-oriented dialogue systems rely on various components such as natural language understanding, dialogue state tracking, policy learning and response generation. Training each component requires annotations which are hard to…

To build Sounding Board, we develop a system architecture that is capable of accommodating dialog strategies that we designed for socialbot conversations. The architecture consists of a multi-dimensional language understanding module for…

Computation and Language · Computer Science 2020-05-07 Hao Fang