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As open-ended human-chatbot interaction becomes commonplace, sensitive content detection gains importance. In this work, we propose a two stage semi-supervised approach to bootstrap large-scale data for automatic sensitive language…
The growing prevalence of Large Language Models (LLMs) is reshaping online text-based communication; a transformation that is extensively studied as AI-mediated communication. However, much of the existing research remains bound by…
To render each generated token in real-time for users, the Large Language Model (LLM) server generates tokens one by one and streams each token (or group of a few tokens) through the network to the user right after generation, which we…
The emergence of pretrained large language models has led to the deployment of a range of social chatbots for chitchat. Although these chatbots demonstrate language ability and fluency, they are not guaranteed to be engaging and can…
The development of large language models (LLMs), such as GPT, has enabled the construction of several socialbots, like ChatGPT, that are receiving a lot of attention for their ability to simulate a human conversation. However, the…
Popular conversational agents frameworks such as Alexa Skills Kit (ASK) and Google Actions (gActions) offer unprecedented opportunities for facilitating the development and deployment of voice-enabled AI solutions in various verticals.…
This paper presents a novel approach for modeling threaded discussions on social media using a graph-structured bidirectional LSTM which represents both hierarchical and temporal conversation structure. In experiments with a task of…
AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…
We consider incorporating topic information into the sequence-to-sequence framework to generate informative and interesting responses for chatbots. To this end, we propose a topic aware sequence-to-sequence (TA-Seq2Seq) model. The model…
Topics play an important role in the global organisation of a conversation as what is currently discussed constrains the possible contributions of the participant. Understanding the way topics are organised in interaction would provide…
Dialogue systems require a great deal of different but complementary expertise to assist, inform, and entertain humans. For example, different domains (e.g., restaurant reservation, train ticket booking) of goal-oriented dialogue systems…
In this paper, we introduce EmpBot: an end-to-end empathetic chatbot. Empathetic conversational agents should not only understand what is being discussed, but also acknowledge the implied feelings of the conversation partner and respond…
As Large Language Models (LLMs) transition from static tools to autonomous agents, traditional evaluation benchmarks that measure performance on downstream tasks are becoming insufficient. These methods fail to capture the emergent social…
In order to build dialogue systems to tackle the ambitious task of holding social conversations, we argue that we need a data driven approach that includes insight into human conversational chit chat, and which incorporates different…
The ability to compute an accurate reward function is essential for optimising a dialogue policy via reinforcement learning. In real-world applications, using explicit user feedback as the reward signal is often unreliable and costly to…
Efforts have been made to make machines converse like humans in the past few decades. The recent techniques of Large Language Models (LLMs) make it possible to have human-like conversations with machines, but LLM's flaws of lacking…
This study has proposed an E-textbook platform, MetaCQ, which integrates ITS and OLM to enable users to monitor their study progress. The platform adopts a chatbot to generate MCQs and manage learners' study data and their learning model.…
In this paper, we propose a novel online topic tracking framework, named IEDL, for tracking the topic changes related to deep learning techniques on Stack Exchange and automatically interpreting each identified topic. The proposed framework…
The integration of emotional support into various conversational scenarios presents profound societal benefits, such as social interactions, mental health counseling, and customer service. However, there are unsolved challenges that hinder…
Large language models (LLMs), such as ChatGPT, have demonstrated impressive performance in the text generation task, showing the ability to understand and respond to complex instructions. However, the performance of naive LLMs in speciffc…