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Much of human dialogue occurs in semi-cooperative settings, where agents with different goals attempt to agree on common decisions. Negotiations require complex communication and reasoning skills, but success is easy to measure, making this…

Artificial Intelligence · Computer Science 2017-06-19 Mike Lewis , Denis Yarats , Yann N. Dauphin , Devi Parikh , Dhruv Batra

Recommender systems serve as foundational infrastructure in modern information ecosystems, helping users navigate digital content and discover items aligned with their preferences. At their core, recommender systems address a fundamental…

Information Retrieval · Computer Science 2026-05-12 Min Hou , Le Wu , Yuxin Liao , Yonghui Yang , Zhen Zhang , Yu Wang , Changlong Zheng , Han Wu , Richang Hong

In recent years, the emerging topics of recommender systems that take advantage of natural language processing techniques have attracted much attention, and one of their applications is the Conversational Recommender System (CRS). Unlike…

Personalized recommendations have become a common feature of modern online services, including most major e-commerce sites, media platforms and social networks. Today, due to their high practical relevance, research in the area of…

Information Retrieval · Computer Science 2023-02-07 Pablo Castells , Dietmar Jannach

Product attribute value extraction is a pivotal component in Natural Language Processing (NLP) and the contemporary e-commerce industry. The provision of precise product attribute values is fundamental in ensuring high-quality…

Information Retrieval · Computer Science 2024-06-21 Chenhao Fang , Xiaohan Li , Zezhong Fan , Jianpeng Xu , Kaushiki Nag , Evren Korpeoglu , Sushant Kumar , Kannan Achan

Query auto completion (QAC) systems are a standard part of search engines in industry, helping users formulate their query. Such systems update their suggestions after the user types each character, predicting the user's intent using…

Computation and Language · Computer Science 2018-05-10 Nicolas Fiorini , Zhiyong Lu

In this work, we extend ClariNet (Ping et al., 2019), a fully end-to-end speech synthesis model (i.e., text-to-wave), to generate high-fidelity speech from multiple speakers. To model the unique characteristic of different voices, low…

Computation and Language · Computer Science 2019-07-11 Jihyun Park , Kexin Zhao , Kainan Peng , Wei Ping

Large language model (LLM)-based agents are increasingly deployed in e-commerce shopping. To perform thorough, user-tailored product searches, agents should interpret personal preferences, engage in multi-turn dialogues, and ultimately…

Recommendation systems are ubiquitous, from Spotify playlist suggestions to Amazon product suggestions. Nevertheless, depending on the methodology or the dataset, these systems typically fail to capture user preferences and generate general…

Information Retrieval · Computer Science 2024-01-15 Angela John , Theophilus Aidoo , Hamayoon Behmanush , Irem B. Gunduz , Hewan Shrestha , Maxx Richard Rahman , Wolfgang Maaß

Conversational shopping agents represent a critical consumer-facing application of Large Language Model (LLM)-powered agents, yet how to effectively apply post-training Reinforcement Learning (RL) to optimize such agents remains…

Information Retrieval · Computer Science 2026-03-09 Yiruo Cheng , Kelong Mao , Tianhao Li , Jiejun Tan , Ji-Rong Wen , Zhicheng Dou

The application of machine learning techniques to large-scale personalized recommendation problems is a challenging task. Such systems must make sense of enormous amounts of implicit feedback in order to understand user preferences across…

Information Retrieval · Computer Science 2019-01-15 Thom Lake , Sinead A. Williamson , Alexander T. Hawk , Christopher C. Johnson , Benjamin P. Wing

Teaching machines to accomplish tasks by conversing naturally with humans is challenging. Currently, developing task-oriented dialogue systems requires creating multiple components and typically this involves either a large amount of…

Computation and Language · Computer Science 2017-04-25 Tsung-Hsien Wen , David Vandyke , Nikola Mrksic , Milica Gasic , Lina M. Rojas-Barahona , Pei-Hao Su , Stefan Ultes , Steve Young

Intelligent personal assistant systems that are able to have multi-turn conversations with human users are becoming increasingly popular. Most previous research has been focused on using either retrieval-based or generation-based methods to…

Information Retrieval · Computer Science 2019-08-27 Liu Yang , Junjie Hu , Minghui Qiu , Chen Qu , Jianfeng Gao , W. Bruce Croft , Xiaodong Liu , Yelong Shen , Jingjing Liu

Quantifying the confidence (or conversely the uncertainty) of a prediction is a highly desirable trait of an automatic system, as it improves the robustness and usefulness in downstream tasks. In this paper we investigate confidence…

Audio and Speech Processing · Electrical Eng. & Systems 2021-01-15 Dan Oneata , Alexandru Caranica , Adriana Stan , Horia Cucu

Conversational understanding is an integral part of modern intelligent devices. In a large fraction of the global traffic from customers using smart digital assistants, frictions in dialogues may be attributed to incorrect understanding of…

Machine Learning · Computer Science 2022-10-25 Niranjan Uma Naresh , Ziyan Jiang , Ankit , Sungjin Lee , Jie Hao , Xing Fan , Chenlei Guo

Conversational recommendation systems (CRS) engage with users by inferring user preferences from dialog history, providing accurate recommendations, and generating appropriate responses. Previous CRSs use knowledge graph (KG) based…

Computation and Language · Computer Science 2021-12-16 Bowen Yang , Cong Han , Yu Li , Lei Zuo , Zhou Yu

In this study, we present recent developments on ESPnet: End-to-End Speech Processing toolkit, which mainly involves a recently proposed architecture called Conformer, Convolution-augmented Transformer. This paper shows the results for a…

Recommender systems (RS) are vital for managing information overload and delivering personalized content, responding to users' diverse information needs. The emergence of large language models (LLMs) offers a new horizon for redefining…

Information Retrieval · Computer Science 2024-07-16 Bo Chen , Xinyi Dai , Huifeng Guo , Wei Guo , Weiwen Liu , Yong Liu , Jiarui Qin , Ruiming Tang , Yichao Wang , Chuhan Wu , Yaxiong Wu , Hao Zhang

Conversational recommender systems (CRS) based on Large Language Models (LLMs) need to constantly be aligned to the user preferences to provide satisfying and context-relevant item recommendations. The traditional supervised fine-tuning…

Machine Learning · Computer Science 2025-08-08 Zhongheng Yang , Aijia Sun , Yushang Zhao , Yinuo Yang , Dannier Li , Chengrui Zhou

Conversational agents have made significant progress since ELIZA, expanding their role across various domains, including healthcare, education, and customer service. As these agents become increasingly integrated into daily human…

Human-Computer Interaction · Computer Science 2025-07-04 Paulo Ricardo Knob , Leonardo Scholler , Juliano Rigatti , Soraia Raupp Musse
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