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High-fidelity, AI-based simulated classroom systems enable teachers to rehearse effective teaching strategies. However, dialogue-oriented open-ended conversations such as teaching a student about scale factors can be difficult to model.…

Human-Computer Interaction · Computer Science 2021-12-07 Debajyoti Datta , Maria Phillips , James P Bywater , Jennifer Chiu , Ginger S. Watson , Laura E. Barnes , Donald E Brown

Question answering (QA) systems are among the most important and rapidly developing research topics in natural language processing (NLP). A reason, therefore, is that a QA system allows humans to interact more naturally with a machine,…

Computation and Language · Computer Science 2022-09-27 Amer Farea , Zhen Yang , Kien Duong , Nadeesha Perera , Frank Emmert-Streib

Automatically evaluating text-based, non-task-oriented dialogue systems (i.e., `chatbots') remains an open problem. Previous approaches have suffered challenges ranging from poor correlation with human judgment to poor generalization and…

Computation and Language · Computer Science 2021-04-14 Ian Berlot-Attwell , Frank Rudzicz

Conversational question answering systems often rely on semantic parsing to enable interactive information retrieval, which involves the generation of structured database queries from a natural language input. For information-seeking…

Computation and Language · Computer Science 2024-01-04 Phillip Schneider , Manuel Klettner , Kristiina Jokinen , Elena Simperl , Florian Matthes

Unsupervised commonsense question answering is appealing since it does not rely on any labeled task data. Among existing work, a popular solution is to use pre-trained language models to score candidate choices directly conditioned on the…

Computation and Language · Computer Science 2021-06-01 Yilin Niu , Fei Huang , Jiaming Liang , Wenkai Chen , Xiaoyan Zhu , Minlie Huang

An automated metric to evaluate dialogue quality is vital for optimizing data driven dialogue management. The common approach of relying on explicit user feedback during a conversation is intrusive and sparse. Current models to estimate…

Machine Learning · Computer Science 2019-11-21 Praveen Kumar Bodigutla , Lazaros Polymenakos , Spyros Matsoukas

Compared to standard retrieval tasks, passage retrieval for conversational question answering (CQA) poses new challenges in understanding the current user question, as each question needs to be interpreted within the dialogue context.…

Computation and Language · Computer Science 2022-10-31 Zeqiu Wu , Yi Luan , Hannah Rashkin , David Reitter , Hannaneh Hajishirzi , Mari Ostendorf , Gaurav Singh Tomar

We consider the problem of conversational question answering over a large-scale knowledge base. To handle huge entity vocabulary of a large-scale knowledge base, recent neural semantic parsing based approaches usually decompose the task…

Computation and Language · Computer Science 2019-10-14 Tao Shen , Xiubo Geng , Tao Qin , Daya Guo , Duyu Tang , Nan Duan , Guodong Long , Daxin Jiang

Dialogue policy learning for task-oriented dialogue systems has enjoyed great progress recently mostly through employing reinforcement learning methods. However, these approaches have become very sophisticated. It is time to re-evaluate it.…

Computation and Language · Computer Science 2020-09-22 Ziming Li , Julia Kiseleva , Maarten de Rijke

To train a statistical spoken dialogue system (SDS) it is essential that an accurate method for measuring task success is available. To date training has relied on presenting a task to either simulated or paid users and inferring the…

Machine Learning · Computer Science 2015-08-17 Pei-Hao Su , David Vandyke , Milica Gasic , Dongho Kim , Nikola Mrksic , Tsung-Hsien Wen , Steve Young

Most prior work on task-oriented dialogue systems are restricted to limited coverage of domain APIs. However, users oftentimes have requests that are out of the scope of these APIs. This work focuses on responding to these…

Computation and Language · Computer Science 2021-06-18 Di Jin , Seokhwan Kim , Dilek Hakkani-Tur

We describe a two-step approach for dialogue management in task-oriented spoken dialogue systems. A unified neural network framework is proposed to enable the system to first learn by supervision from a set of dialogue data and then…

Computation and Language · Computer Science 2016-06-09 Pei-Hao Su , Milica Gasic , Nikola Mrksic , Lina Rojas-Barahona , Stefan Ultes , David Vandyke , Tsung-Hsien Wen , Steve Young

We propose a method for training language models in an interactive setting inspired by child language acquisition. In our setting, a speaker attempts to communicate some information to a listener in a single-turn dialogue and receives a…

Computation and Language · Computer Science 2025-05-12 Lennart Stöpler , Rufat Asadli , Mitja Nikolaus , Ryan Cotterell , Alex Warstadt

Goal-oriented conversational agents are becoming prevalent in our daily lives. For these systems to engage users and achieve their goals, they need to exhibit appropriate social behavior as well as provide informative replies that guide…

Computation and Language · Computer Science 2021-01-01 Yi-Chia Wang , Alexandros Papangelis , Runze Wang , Zhaleh Feizollahi , Gokhan Tur , Robert Kraut

A crucial part of an accurate and reliable spoken language assessment system is the underlying ASR model. Recently, large-scale pre-trained ASR foundation models such as Whisper have been made available. As the output of these models is…

Computation and Language · Computer Science 2023-10-11 Rao Ma , Mengjie Qian , Mark J. F. Gales , Kate M. Knill

Conversational question answering (QA) requires the ability to correctly interpret a question in the context of previous conversation turns. We address the conversational QA task by decomposing it into question rewriting and question…

Information Retrieval · Computer Science 2020-10-26 Svitlana Vakulenko , Shayne Longpre , Zhucheng Tu , Raviteja Anantha

While the body of research directed towards constructing and generating clarifying questions in mixed-initiative conversational search systems is vast, research aimed at processing and comprehending users' answers to such questions is…

Information Retrieval · Computer Science 2024-01-23 Ivan Sekulić , Weronika Łajewska , Krisztian Balog , Fabio Crestani

Question answering (QA) is an important aspect of open-domain conversational agents, garnering specific research focus in the conversational QA (ConvQA) subtask. One notable limitation of recent ConvQA efforts is the response being answer…

Computation and Language · Computer Science 2020-12-18 Ashutosh Baheti , Alan Ritter , Kevin Small

As large language model (LLM) assistants become increasingly integrated into enterprise workflows, their ability to generate accurate, semantically aligned, and executable outputs is critical. However, current conversational business…

Computation and Language · Computer Science 2026-01-08 Yan Sun , Ming Cai , Stanley Kok

Interactive search can provide a better experience by incorporating interaction feedback from the users. This can significantly improve search accuracy as it helps avoid irrelevant information and captures the users' search intents.…

Machine Learning · Computer Science 2023-10-06 Jianghong Zhou , Joyce C. Ho , Chen Lin , Eugene Agichtein