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Growing evidence shows that proactive content moderation supported by AI can help improve online discourse. However, we know little about designing these systems, how design impacts efficacy and user experience, and how people perceive…

Human-Computer Interaction · Computer Science 2024-01-22 Mark Warner , Angelika Strohmayer , Matthew Higgs , Husnain Rafiq , Liying Yang , Lynne Coventry

More and more of the information on the web is dialogic, from Facebook newsfeeds, to forum conversations, to comment threads on news articles. In contrast to traditional, monologic resources such as news, highly social dialogue is very…

Computation and Language · Computer Science 2017-08-30 Stephanie M. Lukin , Luke Eisenberg , Thomas Corcoran , Marilyn A. Walker

Online antisocial behavior, such as cyberbullying, harassment, and trolling, is a widespread problem that threatens free discussion and has negative physical and mental health consequences for victims and communities. While prior work has…

Computation and Language · Computer Science 2018-04-23 Ping Liu , Joshua Guberman , Libby Hemphill , Aron Culotta

Social media platforms are deploying machine learning based offensive language classification systems to combat hateful, racist, and other forms of offensive speech at scale. However, despite their real-world deployment, we do not yet…

Computation and Language · Computer Science 2022-03-23 Jonathan Rusert , Zubair Shafiq , Padmini Srinivasan

Conversational moderation of online communities is crucial to maintaining civility for a constructive environment, but it is challenging to scale and harmful to moderators. The inclusion of sophisticated natural language generation modules…

Computation and Language · Computer Science 2024-05-07 Hyundong Cho , Shuai Liu , Taiwei Shi , Darpan Jain , Basem Rizk , Yuyang Huang , Zixun Lu , Nuan Wen , Jonathan Gratch , Emilio Ferrara , Jonathan May

Unsupervised text attribute transfer automatically transforms a text to alter a specific attribute (e.g. sentiment) without using any parallel data, while simultaneously preserving its attribute-independent content. The dominant approaches…

Computation and Language · Computer Science 2019-12-13 Ke Wang , Hang Hua , Xiaojun Wan

Documents as short as a single sentence may inadvertently reveal sensitive information about their authors, including e.g. their gender or ethnicity. Style transfer is an effective way of transforming texts in order to remove any…

Computation and Language · Computer Science 2021-09-21 David Ifeoluwa Adelani , Miaoran Zhang , Xiaoyu Shen , Ali Davody , Thomas Kleinbauer , Dietrich Klakow

Text style transfer refers to the task of rephrasing a given text in a different style. While various methods have been proposed to advance the state of the art, they often assume the transfer output follows a delta distribution, and thus…

Computation and Language · Computer Science 2020-02-18 Kevin Lin , Ming-Yu Liu , Ming-Ting Sun , Jan Kautz

Online memes are a powerful yet challenging medium for content moderation, often masking harmful intent behind humor, irony, or cultural symbolism. Conventional moderation systems "especially those relying on explicit text" frequently fail…

Information Retrieval · Computer Science 2025-10-20 Sayantan Adak , Somnath Banerjee , Rajarshi Mandal , Avik Halder , Sayan Layek , Rima Hazra , Animesh Mukherjee

Sentiment transfer is one popular example of a text style transfer task, where the goal is to reverse the sentiment polarity of a text. With a sentiment reversal comes also a reversal in meaning. We introduce a different but related task…

Computation and Language · Computer Science 2022-04-07 Caleb Ziems , Minzhi Li , Anthony Zhang , Diyi Yang

On social media platforms like Twitter, users regularly share their opinions and comments with software vendors and service providers. Popular software products might get thousands of user comments per day. Research has shown that such…

Software Engineering · Computer Science 2021-08-20 Christoph Stanik , Tim Pietz , Walid Maalej

With the spread of online social networks, it is more and more difficult to monitor all the user-generated content. Automating the moderation process of the inappropriate exchange content on Internet has thus become a priority task. Methods…

Computation and Language · Computer Science 2021-01-19 Noé Cecillon , Vincent Labatut , Richard Dufour , Georges Linares

We propose a system to predict harmful discussions on social media platforms. Our solution uses contextual deep language models and proposes the novel idea of integrating state-of-the-art Graph Transformer Networks to analyze all…

Computation and Language · Computer Science 2023-01-12 Liam Hebert , Lukasz Golab , Robin Cohen

As open-ended human-chatbot interaction becomes commonplace, sensitive content detection gains importance. In this work, we propose a two stage semi-supervised approach to bootstrap large-scale data for automatic sensitive language…

Computation and Language · Computer Science 2018-12-03 Chandra Khatri , Behnam Hedayatnia , Rahul Goel , Anushree Venkatesh , Raefer Gabriel , Arindam Mandal

Although text style transfer has witnessed rapid development in recent years, there is as yet no established standard for evaluation, which is performed using several automatic metrics, lacking the possibility of always resorting to human…

Computation and Language · Computer Science 2022-04-18 Huiyuan Lai , Jiali Mao , Antonio Toral , Malvina Nissim

Probing or fine-tuning (large-scale) pre-trained models results in state-of-the-art performance for many NLP tasks and, more recently, even for computer vision tasks when combined with image data. Unfortunately, these approaches also entail…

Computer Vision and Pattern Recognition · Computer Science 2021-10-11 Patrick Schramowski , Kristian Kersting

Communication on social media platforms is not only culturally and politically relevant, it is also increasingly widespread across societies. Users not only communicate via social media platforms, but also search specifically for…

Social and Information Networks · Computer Science 2020-11-30 Dennis Klinkhammer

We present the Multi-Modal Discussion Transformer (mDT), a novel methodfor detecting hate speech in online social networks such as Reddit discussions. In contrast to traditional comment-only methods, our approach to labelling a comment as…

Computation and Language · Computer Science 2024-02-23 Liam Hebert , Gaurav Sahu , Yuxuan Guo , Nanda Kishore Sreenivas , Lukasz Golab , Robin Cohen

Well-annotated data is a prerequisite for good Natural Language Processing models. Too often, though, annotation decisions are governed by optimizing time or annotator agreement. We make a case for nuanced efforts in an interdisciplinary…

Computation and Language · Computer Science 2022-10-31 Federico Bianchi , Stefanie Anja Hills , Patricia Rossini , Dirk Hovy , Rebekah Tromble , Nava Tintarev

Online fake news profoundly distorts public judgment and erodes trust in social platforms. While existing detectors achieve competitive performance on benchmark datasets, they remain notably vulnerable to malicious comments designed…

Machine Learning · Computer Science 2026-02-06 Zhao Tong , Chunlin Gong , Yimeng Gu , Haichao Shi , Qiang Liu , Shu Wu , Xiao-Yu Zhang