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Constructing responses in task-oriented dialogue systems typically relies on information sources such the current dialogue state or external databases. This paper presents a novel approach to knowledge-grounded response generation that…

Computation and Language · Computer Science 2023-10-23 Nicholas Thomas Walker , Stefan Ultes , Pierre Lison

Online conversations are particularly susceptible to derailment, which can manifest itself in the form of toxic communication patterns like disrespectful comments or verbal abuse. Forecasting conversation derailment predicts signs of…

Computation and Language · Computer Science 2023-06-23 Enas Altarawneh , Ammeta Agrawal , Michael Jenkin , Manos Papagelis

In this paper we describe the linguistic processor of a spoken dialogue system. The parser receives a word graph from the recognition module as its input. Its task is to find the best path through the graph. If no complete solution can be…

cmp-lg · Computer Science 2008-02-03 Gerhard Hanrieder , Guenther Goerz

Task-oriented dialogue systems are designed to achieve specific goals while conversing with humans. In practice, they may have to handle simultaneously several domains and tasks. The dialogue manager must therefore be able to take into…

Computation and Language · Computer Science 2022-10-12 Thibault Cordier , Tanguy Urvoy , Fabrice Lefèvre , Lina M. Rojas-Barahona

Current state-of-the-art neural dialogue models learn from human conversations following the data-driven paradigm. As such, a reliable training corpus is the crux of building a robust and well-behaved dialogue model. However, due to the…

Computation and Language · Computer Science 2020-06-12 Hengyi Cai , Hongshen Chen , Yonghao Song , Cheng Zhang , Xiaofang Zhao , Dawei Yin

Conversational Tree Search (V\"ath et al., 2023) is a recent approach to controllable dialog systems, where domain experts shape the behavior of a Reinforcement Learning agent through a dialog tree. The agent learns to efficiently navigate…

Computation and Language · Computer Science 2024-03-27 Dirk Väth , Lindsey Vanderlyn , Ngoc Thang Vu

Conversational machine comprehension (MC) has proven significantly more challenging compared to traditional MC since it requires better utilization of conversation history. However, most existing approaches do not effectively capture…

Computation and Language · Computer Science 2020-07-16 Yu Chen , Lingfei Wu , Mohammed J. Zaki

The analysis of conversational dynamics has gained increasing importance with the rise of large language model-based systems, which interact with users across diverse contexts. In this work, we propose a novel computational framework for…

Computation and Language · Computer Science 2025-07-21 Mohamed Achref Ben Ammar , Mohamed Taha Bennani

In this paper, we present ConvoGen: an innovative framework for generating synthetic conversational data using multi-agent systems. Our method leverages few-shot learning and introduces iterative sampling from a dynamically updated few-shot…

Computation and Language · Computer Science 2025-05-12 Reem Gody , Mahmoud Goudy , Ahmed Y. Tawfik

Conversational search aims to satisfy users' complex information needs via multiple-turn interactions. The key challenge lies in revealing real users' search intent from the context-dependent queries. Previous studies achieve conversational…

Information Retrieval · Computer Science 2025-11-13 Fengran Mo , Jinghan Zhang , Yuchen Hui , Jia Ao Sun , Zhichao Xu , Zhan Su , Jian-Yun Nie

Fact-centric information needs are rarely one-shot; users typically ask follow-up questions to explore a topic. In such a conversational setting, the user's inputs are often incomplete, with entities or predicates left out, and…

Information Retrieval · Computer Science 2019-11-06 Philipp Christmann , Rishiraj Saha Roy , Abdalghani Abujabal , Jyotsna Singh , Gerhard Weikum

Knowledge graph-based dialogue systems are capable of generating more informative responses and can implement sophisticated reasoning mechanisms. However, these models do not take into account the sparseness and incompleteness of knowledge…

Computation and Language · Computer Science 2020-04-21 Hongcai Xu , Junpeng Bao , Gaojie Zhang

The rapid advancement of Large Language Models (LLMs) and conversational assistants necessitates dynamic, scalable, and configurable conversational datasets for training and evaluation. These datasets must accommodate diverse user…

Computation and Language · Computer Science 2024-08-13 Ronak Pradeep , Daniel Lee , Ali Mousavi , Jeff Pound , Yisi Sang , Jimmy Lin , Ihab Ilyas , Saloni Potdar , Mostafa Arefiyan , Yunyao Li

Large Language Models (LLMs) are increasingly employed in multi-turn conversational tasks, yet their pre-training data predominantly consists of continuous prose, creating a potential mismatch between required capabilities and training…

Computation and Language · Computer Science 2025-07-09 Jing Yang Lee , Hamed Bonab , Nasser Zalmout , Ming Zeng , Sanket Lokegaonkar , Colin Lockard , Binxuan Huang , Ritesh Sarkhel , Haodong Wang

Retrieval-based conversational systems learn to rank response candidates for a given dialogue context by computing the similarity between their vector representations. However, training on a single textual form of the multi-turn context…

Computation and Language · Computer Science 2022-04-19 Lahari Poddar , Peiyao Wang , Julia Reinspach

The successful emotional conversation system depends on sufficient perception and appropriate expression of emotions. In a real-life conversation, humans firstly instinctively perceive emotions from multi-source information, including the…

Computation and Language · Computer Science 2022-03-31 Yunlong Liang , Fandong Meng , Ying Zhang , Jinan Xu , Yufeng Chen , Jie Zhou

Investigating cooperativity of interlocutors is central in studying pragmatics of dialogue. Models of conversation that only assume cooperative agents fail to explain the dynamics of strategic conversations. Thus, we investigate the ability…

Computation and Language · Computer Science 2022-07-18 Anthony Sicilia , Tristan Maidment , Pat Healy , Malihe Alikhani

We introduce dodecaDialogue: a set of 12 tasks that measures if a conversational agent can communicate engagingly with personality and empathy, ask questions, answer questions by utilizing knowledge resources, discuss topics and situations,…

Computation and Language · Computer Science 2020-04-30 Kurt Shuster , Da Ju , Stephen Roller , Emily Dinan , Y-Lan Boureau , Jason Weston

Large Language Models demonstrate outstanding performance in many language tasks but still face fundamental challenges in managing the non-linear flow of human conversation. The prevalent approach of treating dialogue history as a flat,…

Computation and Language · Computer Science 2026-04-20 Junan Hu , Shudan Guo , Wenqi Liu , Jianhua Yin , Yinwei Wei

The rise of personal assistants has made conversational question answering (ConvQA) a very popular mechanism for user-system interaction. State-of-the-art methods for ConvQA over knowledge graphs (KGs) can only learn from crisp…

Information Retrieval · Computer Science 2021-08-23 Magdalena Kaiser , Rishiraj Saha Roy , Gerhard Weikum