Related papers: Effective FAQ Retrieval and Question Matching With…
Frequently Asked Question (FAQ) retrieval is an important task where the objective is to retrieve an appropriate Question-Answer (QA) pair from a database based on a user's query. We propose a FAQ retrieval system that considers the…
Question Answering (QA) has shown great success thanks to the availability of large-scale datasets and the effectiveness of neural models. Recent research works have attempted to extend these successes to the settings with few or no labeled…
Frequently-Asked-Question (FAQ) retrieval provides an effective procedure for responding to user's natural language based queries. Such platforms are becoming common in enterprise chatbots, product question answering, and preliminary…
Pseudo relevance feedback (PRF) automatically performs query expansion based on top-retrieved documents to better represent the user's information need so as to improve the search results. Previous PRF methods mainly select expansion terms…
Recent studies on Question Answering (QA) and Conversational QA (ConvQA) emphasize the role of retrieval: a system first retrieves evidence from a large collection and then extracts answers. This open-retrieval ConvQA setting typically…
Deep Semantic Matching is a crucial component in various natural language processing applications such as question and answering (QA), where an input query is compared to each candidate question in a QA corpus in terms of relevance.…
Frequently Asked Questions (FAQs) refer to the most common inquiries about specific content. They serve as content comprehension aids by simplifying topics and enhancing understanding through succinct presentation of information. In this…
Customers interacting with product search engines are increasingly formulating information-seeking queries. Frequently Asked Question (FAQ) retrieval aims to retrieve common question-answer pairs for a user query with question intent.…
In the domain of question-answering in NLP, the retrieval of Frequently Asked Questions (FAQ) is an important sub-area which is well researched and has been worked upon for many languages. Here, in response to a user query, a retrieval…
Long-form question answering (LFQA) aims at generating in-depth answers to end-user questions, providing relevant information beyond the direct answer. However, existing retrievers are typically optimized towards information that directly…
Training and refreshing a web-scale Question Answering (QA) system for a multi-lingual commercial search engine often requires a huge amount of training examples. One principled idea is to mine implicit relevance feedback from user behavior…
Retrieval augmented language models have recently become the standard for knowledge intensive tasks. Rather than relying purely on latent semantics within the parameters of large neural models, these methods enlist a semi-parametric memory…
Open domain conversational agents can answer a broad range of targeted queries. However, the sequential nature of interaction with these systems makes knowledge exploration a lengthy task which burdens the user with asking a chain of well…
Question answering (QA) aims to understand questions and find appropriate answers. In real-world QA systems, Frequently Asked Question (FAQ) based QA is usually a practical and effective solution, especially for some complicated questions…
Automatic relation extraction (RE) for types of interest is of great importance for interpreting massive text corpora in an efficient manner. Traditional RE models have heavily relied on human-annotated corpus for training, which can be…
Search is one of the most common platforms used to seek information. However, users mostly get overloaded with results whenever they use such a platform to resolve their queries. Nowadays, direct answers to queries are being provided as a…
In recent years, conversational agents have provided a natural and convenient access to useful information in people's daily life, along with a broad and new research topic, conversational question answering (QA). Among the popular…
We present WebFAQ, a large-scale collection of open-domain question answering datasets derived from FAQ-style schema.org annotations. In total, the data collection consists of 96 million natural question-answer (QA) pairs across 75…
We introduce an approach for open-domain question answering (QA) that retrieves and reads a passage graph, where vertices are passages of text and edges represent relationships that are derived from an external knowledge base or…
Question answering (QA) systems are sensitive to the many different ways natural language expresses the same information need. In this paper we turn to paraphrases as a means of capturing this knowledge and present a general framework which…