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Dialogue State Tracking (DST), which is the process of inferring user goals by estimating belief states given the dialogue history, plays a critical role in task-oriented dialogue systems. A coreference phenomenon observed in multi-turn…

Computation and Language · Computer Science 2021-06-17 Ting Han , Chongxuan Huang , Wei Peng

The primary purpose of dialogue state tracking (DST), a critical component of an end-to-end conversational system, is to build a model that responds well to real-world situations. Although we often change our minds from time to time during…

Computation and Language · Computer Science 2022-10-13 Takyoung Kim , Yukyung Lee , Hoonsang Yoon , Pilsung Kang , Junseong Bang , Misuk Kim

Dialogue state tracking (DST) aims to extract essential information from multi-turn dialogue situations and take appropriate actions. A belief state, one of the core pieces of information, refers to the subject and its specific content, and…

Computation and Language · Computer Science 2022-04-01 Takyoung Kim , Hoonsang Yoon , Yukyung Lee , Pilsung Kang , Misuk Kim

In dialogue state tracking, dialogue history is a crucial material, and its utilization varies between different models. However, no matter how the dialogue history is used, each existing model uses its own consistent dialogue history…

Computation and Language · Computer Science 2022-05-23 Jinyu Guo , Kai Shuang , Jijie Li , Zihan Wang , Yixuan Liu

Prior work has demonstrated that data augmentation is useful for improving dialogue state tracking. However, there are many types of user utterances, while the prior method only considered the simplest one for augmentation, raising the…

Computation and Language · Computer Science 2022-07-27 Chun-Mao Lai , Ming-Hao Hsu , Chao-Wei Huang , Yun-Nung Chen

Tracking dialogue states to better interpret user goals and feed downstream policy learning is a bottleneck in dialogue management. Common practice has been to treat it as a problem of classifying dialogue content into a set of pre-defined…

Artificial Intelligence · Computer Science 2020-06-04 Lizi Liao , Yunshan Ma , Wenqiang Lei , Tat-Seng Chua

Task oriented dialog agents provide a natural language interface for users to complete their goal. Dialog State Tracking (DST), which is often a core component of these systems, tracks the system's understanding of the user's goal…

Computation and Language · Computer Science 2020-02-21 Adarsh Kumar , Peter Ku , Anuj Kumar Goyal , Angeliki Metallinou , Dilek Hakkani-Tur

A typical conversation comprises of multiple turns between participants where they go back-and-forth between different topics. At each user turn, dialogue state tracking (DST) aims to estimate user's goal by processing the current…

Computation and Language · Computer Science 2019-04-08 Sanuj Sharma , Prafulla Kumar Choubey , Ruihong Huang

Recent works in dialogue state tracking (DST) focus on an open vocabulary-based setting to resolve scalability and generalization issues of the predefined ontology-based approaches. However, they are inefficient in that they predict the…

Computation and Language · Computer Science 2020-05-05 Sungdong Kim , Sohee Yang , Gyuwan Kim , Sang-Woo Lee

Dialogue state tracking (DST) is a pivotal component in task-oriented dialogue systems. While it is relatively easy for a DST model to capture belief states in short conversations, the task of DST becomes more challenging as the length of a…

Computation and Language · Computer Science 2021-05-07 Ye Zhang , Yuan Cao , Mahdis Mahdieh , Jeffrey Zhao , Yonghui Wu

Dialog State Tracking (DST), an integral part of modern dialog systems, aims to track user preferences and constraints (slots) in task-oriented dialogs. In real-world settings with constantly changing services, DST systems must generalize…

Computation and Language · Computer Science 2021-01-22 Shuyang Li , Jin Cao , Mukund Sridhar , Henghui Zhu , Shang-Wen Li , Wael Hamza , Julian McAuley

Dialogue systems are frequently updated to accommodate new services, but naively updating them by continually training with data for new services in diminishing performance on previously learnt services. Motivated by the insight that…

Computation and Language · Computer Science 2025-09-30 Hyundong Cho , Andrea Madotto , Zhaojiang Lin , Khyathi Raghavi Chandu , Satwik Kottur , Jing Xu , Jonathan May , Chinnadhurai Sankar

Existing approaches to Dialogue State Tracking (DST) rely on turn level dialogue state annotations, which are expensive to acquire in large scale. In call centers, for tasks like managing bookings or subscriptions, the user goal can be…

Computation and Language · Computer Science 2021-01-29 Shuailong Liang , Lahari Poddar , Gyuri Szarvas

Dialogue state tracking (DST) aims to record user queries and goals during a conversational interaction achieved by maintaining a predefined set of slots and their corresponding values. Current approaches decide slot values opaquely, while…

Computation and Language · Computer Science 2024-03-12 Lin Xu , Ningxin Peng , Daquan Zhou , See-Kiong Ng , Jinlan Fu

Most recently proposed approaches in dialogue state tracking (DST) leverage the context and the last dialogue states to track current dialogue states, which are often slot-value pairs. Although the context contains the complete dialogue…

Computation and Language · Computer Science 2021-07-13 Jingyao Zhou , Haipang Wu , Zehao Lin , Guodun Li , Yin Zhang

With the demanding need for deploying dialogue systems in new domains with less cost, zero-shot dialogue state tracking (DST), which tracks user's requirements in task-oriented dialogues without training on desired domains, draws attention…

Computation and Language · Computer Science 2023-02-28 Ruolin Su , Jingfeng Yang , Ting-Wei Wu , Biing-Hwang Juang

In dialogue systems, a dialogue state tracker aims to accurately find a compact representation of the current dialogue status, based on the entire dialogue history. While previous approaches often define dialogue states as a combination of…

Computation and Language · Computer Science 2020-09-23 Zhi Chen , Lu Chen , Zihan Xu , Yanbin Zhao , Su Zhu , Kai Yu

Dialogue State Tracking (DST), a key component of task-oriented conversation systems, represents user intentions by determining the values of pre-defined slots in an ongoing dialogue. Existing approaches use hand-crafted templates and…

Computation and Language · Computer Science 2023-10-24 Praveen Venkateswaran , Evelyn Duesterwald , Vatche Isahagian

In Task-Oriented Dialogue (TOD) systems, correctly updating the system's understanding of the user's requests (\textit{a.k.a} dialogue state tracking) is key to a smooth interaction. Traditionally, TOD systems perform this update in three…

Computation and Language · Computer Science 2024-07-02 Lucas Druart , Valentin Vielzeuf , Yannick Estève

The goal of dialogue state tracking (DST) is to predict the current dialogue state given all previous dialogue contexts. Existing approaches generally predict the dialogue state at every turn from scratch. However, the overwhelming majority…

Computation and Language · Computer Science 2021-07-28 Jinyu Guo , Kai Shuang , Jijie Li , Zihan Wang
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