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Testing conversational AI systems at scale across diverse domains necessitates realistic and diverse user interactions capturing a wide array of behavioral patterns. We present a novel multi-agent framework for realistic, explainable human…

Human-Computer Interaction · Computer Science 2026-01-23 Hareeshwar Karthikeyan

Software development is a complex endeavor that depends on a wide variety of contextual factors involving a large amount of distributed information. This knowledge could include: technology-related tasks, software operating environments and…

Software Engineering · Computer Science 2020-06-04 Glaucia Melo , Edith Law , Paulo Alencar , Don Cowan

Domain specific chatbot applications often involve multi step interactions, such as refining search filters, selecting multiple items, or performing comparisons. Traditional graphical user interfaces (GUIs) handle these workflows by…

Human-Computer Interaction · Computer Science 2025-07-03 Sanjay Krishna Anbalagan , Xinrui Nie , Umesh Mohan , Vijay Kumar Kanamarlapudi , Anughna Kommalapati , Xiaodan Zhao

As digital social platforms and mobile technologies are becoming more prevalent and robust, the use of Artificial Intelligence (AI) in facilitating human communication will grow. This, in turn, will pave the way for the development of…

Human-Computer Interaction · Computer Science 2021-10-29 Roxana Girju

Current works in the generation of personalized dialogue primarily contribute to the agent presenting a consistent personality and driving a more informative response. However, we found that the generated responses from most previous models…

Computation and Language · Computer Science 2022-08-23 Itsugun Cho , Dongyang Wang , Ryota Takahashi , Hiroaki Saito

In human conversations, due to their personalities in mind, people can easily carry out and maintain the conversations. Giving conversational context with persona information to a chatbot, how to exploit the information to generate diverse…

Artificial Intelligence · Computer Science 2019-05-30 Haoyu Song , Wei-Nan Zhang , Yiming Cui , Dong Wang , Ting Liu

Human conversation involves language, speech, and visual cues, with each medium providing complementary information. For instance, speech conveys a vibe or tone not fully captured by text alone. While multimodal LLMs focus on generating…

Human-Computer Interaction · Computer Science 2025-09-19 Taesoo Kim , Yongsik Jo , Hyunmin Song , Taehwan Kim

With the emergence of conversational artificial intelligence (AI) agents, it is important to understand the mechanisms that influence users' experiences of these agents. We study a common tool in the designer's toolkit: conceptual…

Human-Computer Interaction · Computer Science 2020-08-07 Pranav Khadpe , Ranjay Krishna , Li Fei-Fei , Jeffrey Hancock , Michael Bernstein

Large, transformer-based pretrained language models like BERT, GPT, and T5 have demonstrated a deep understanding of contextual semantics and language syntax. Their success has enabled significant advances in conversational AI, including…

Computation and Language · Computer Science 2023-02-17 Christopher Richardson , Larry Heck

The increasing capability of Large Language Models to act as human-like social agents raises two important questions in the area of opinion dynamics. First, whether these agents can generate effective arguments that could be injected into…

Computers and Society · Computer Science 2023-12-27 Simon Martin Breum , Daniel Vædele Egdal , Victor Gram Mortensen , Anders Giovanni Møller , Luca Maria Aiello

Efforts towards endowing robots with the ability to speak have benefited from recent advancements in natural language processing, in particular large language models. However, current language models are not fully incremental, as their…

Computation and Language · Computer Science 2025-04-03 Casey Kennington , Pierre Lison , David Schlangen

Task-oriented dialogue systems have garnered significant attention due to their conversational ability to accomplish goals, such as booking airline tickets for users. Traditionally, task-oriented dialogue systems are conceptualized as…

Computation and Language · Computer Science 2025-11-18 Pu-Hai Yang , Heyan Huang , Heng-Da Xu , Fanshu Sun , Xian-Ling Mao , Chaoxu Mu

As AI chatbots shift from tools to companions, critical questions arise: who controls the conversation in human-AI chatrooms? This paper explores perceived human and AI agency in sustained conversation. We report a month-long longitudinal…

Human-Computer Interaction · Computer Science 2026-04-15 Bhada Yun , Evgenia Taranova , April Yi Wang

Although proper handling of discourse significantly contributes to the quality of machine translation (MT), these improvements are not adequately measured in common translation quality metrics. Recent works in context-aware MT attempt to…

Computation and Language · Computer Science 2023-06-28 Patrick Fernandes , Kayo Yin , Emmy Liu , André F. T. Martins , Graham Neubig

In the rapidly evolving field of artificial intelligence (AI) agents, designing the agent's characteristics is crucial for shaping user experience. This workshop aims to establish a research community focused on AI agent persona design for…

Human-Computer Interaction · Computer Science 2024-10-31 Nima Zargham , Mateusz Dubiel , Smit Desai , Thomas Mildner , Hanz-Joachim Belz

We present the design, implementation and evaluation of a new cloud-based social chatbot called MyMigrationBot, that is deployed to Facebook. The system asks and answers questions related to user's personality traits and person-job…

Human-Computer Interaction · Computer Science 2022-10-06 Karol Chlasta , Paweł Sochaczewski , Izabela Grabowska , Agata Jastrzębowska

While most conversational AI systems focus on textual dialogue only, conditioning utterances on visual context (when it's available) can lead to more realistic conversations. Unfortunately, a major challenge for incorporating visual context…

Computer Vision and Pattern Recognition · Computer Science 2021-03-30 Paul Hongsuck Seo , Arsha Nagrani , Cordelia Schmid

The construction industry is characterized by both high physical and psychological risks, yet supports of mental health remain limited. While advancements in artificial intelligence (AI), particularly large language models (LLMs), offer…

Human-Computer Interaction · Computer Science 2025-06-10 Fan Yang , Yuan Tian , Jiansong Zhang

For generative AI to succeed, how engaging a conversationalist must it be? For almost sixty years, some conversational agents have responded to any question or comment to keep a conversation going. In recent years, several utilized machine…

Computation and Language · Computer Science 2024-01-09 Donald Brinkman , Jonathan Grudin

Individuals are turning to increasingly anthropomorphic, general-purpose chatbots for AI companionship, rather than roleplay-specific platforms. However, not much is known about how individuals perceive and conduct their relationships with…