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We demonstrate that large language models are able to simulate Task Oriented Dialogues in novel domains, provided only with an API implementation and a list of goals. We show these simulations can formulate online, automatic metrics that…

Computation and Language · Computer Science 2021-10-14 Moya Chen , Paul A. Crook , Stephen Roller

Recent statistical approaches have improved the robustness and scalability of spoken dialogue systems. However, despite recent progress in domain adaptation, their reliance on in-domain data still limits their cross-domain scalability. In…

Computation and Language · Computer Science 2018-04-03 Simon Keizer , Verena Rieser

Task-oriented dialogue systems are essential for applications ranging from customer service to personal assistants and are widely used across various industries. However, developing effective multi-domain systems remains a significant…

Computation and Language · Computer Science 2024-11-04 Aman Gupta , Anirudh Ravichandran , Ziji Zhang , Swair Shah , Anurag Beniwal , Narayanan Sadagopan

Dialogue systems are usually categorized into two types, open-domain and task-oriented. The first one focuses on chatting with users and making them engage in the conversations, where selecting a proper topic to fit the dialogue context is…

Computation and Language · Computer Science 2022-04-25 Ssu Chiu , Maolin Li , Yen-Ting Lin , Yun-Nung Chen

Context-dependent semantic parsing has proven to be an important yet challenging task. To leverage the advances in context-independent semantic parsing, we propose to perform follow-up query analysis, aiming to restate context-dependent…

Computation and Language · Computer Science 2019-09-20 Qian Liu , Bei Chen , Haoyan Liu , Lei Fang , Jian-Guang Lou , Bin Zhou , Dongmei Zhang

Dialog State Tracking (DST) is one of the most crucial modules for goal-oriented dialogue systems. In this paper, we introduce FastSGT (Fast Schema Guided Tracker), a fast and robust BERT-based model for state tracking in goal-oriented…

Machine Learning · Computer Science 2020-08-31 Vahid Noroozi , Yang Zhang , Evelina Bakhturina , Tomasz Kornuta

Practical dialog systems need to deal with various knowledge sources, noisy user expressions, and the shortage of annotated data. To better solve the above problems, we propose CGoDial, new challenging and comprehensive Chinese benchmark…

Computation and Language · Computer Science 2022-11-22 Yinpei Dai , Wanwei He , Bowen Li , Yuchuan Wu , Zheng Cao , Zhongqi An , Jian Sun , Yongbin Li

A slot value might be provided segment by segment over multiple-turn interactions in a dialog, especially for some important information such as phone numbers and names. It is a common phenomenon in daily life, but little attention has been…

Computation and Language · Computer Science 2023-09-26 Sai Zhang , Yuwei Hu , Yuchuan Wu , Jiaman Wu , Yongbin Li , Jian Sun , Caixia Yuan , Xiaojie Wang

Building robust and general dialogue models for spoken conversations is challenging due to the gap in distributions of spoken and written data. This paper presents our approach to build generalized models for the Knowledge-grounded…

Computation and Language · Computer Science 2022-03-09 Ruijie Yan , Shuang Peng , Haitao Mi , Liang Jiang , Shihui Yang , Yuchi Zhang , Jiajun Li , Liangrui Peng , Yongliang Wang , Zujie Wen

Table retrieval is the task of retrieving the most relevant tables from large-scale corpora given natural language queries. However, structural and semantic discrepancies between unstructured text and structured tables make embedding…

Information Retrieval · Computer Science 2026-01-23 Shui-Hsiang Hsu , Tsung-Hsiang Chou , Chen-Jui Yu , Yao-Chung Fan

Existing conversational datasets consist either of written proxies for dialog or small-scale transcriptions of natural speech. We introduce 'Interview': a large-scale (105K conversations) media dialog dataset collected from news interview…

Computation and Language · Computer Science 2020-04-08 Bodhisattwa Prasad Majumder , Shuyang Li , Jianmo Ni , Julian McAuley

Task-oriented dialogue (ToD) benchmarks provide an important avenue to measure progress and develop better conversational agents. However, existing datasets for end-to-end ToD modeling are limited to a single language, hindering the…

Computation and Language · Computer Science 2021-06-08 Zhaojiang Lin , Andrea Madotto , Genta Indra Winata , Peng Xu , Feijun Jiang , Yuxiang Hu , Chen Shi , Pascale Fung

In this paper, we introduce Star+, a novel multi-domain model for click-through rate (CTR) prediction inspired by the Star model. Traditional single-domain approaches and existing multi-task learning techniques face challenges in…

Information Retrieval · Computer Science 2024-06-25 Çağrı Yeşil , Kaya Turgut

To alleviate the problem of structured databases' limited coverage, recent task-oriented dialogue systems incorporate external unstructured knowledge to guide the generation of system responses. However, these usually use word or sentence…

Computation and Language · Computer Science 2022-12-13 Yue Feng , Gerasimos Lampouras , Ignacio Iacobacci

Task-oriented dialogue systems are either modularized with separate dialogue state tracking (DST) and management steps or end-to-end trainable. In either case, the knowledge base (KB) plays an essential role in fulfilling user requests.…

Computation and Language · Computer Science 2020-09-30 Andrea Madotto , Samuel Cahyawijaya , Genta Indra Winata , Yan Xu , Zihan Liu , Zhaojiang Lin , Pascale Fung

Despite their popularity in the chatbot literature, retrieval-based models have had modest impact on task-oriented dialogue systems, with the main obstacle to their application being the low-data regime of most task-oriented dialogue tasks.…

We propose AnyTOD, an end-to-end, zero-shot task-oriented dialog (TOD) system capable of handling unseen tasks without task-specific training. We view TOD as a program executed by a language model (LM), where program logic and ontology is…

Computation and Language · Computer Science 2023-02-14 Jeffrey Zhao , Yuan Cao , Raghav Gupta , Harrison Lee , Abhinav Rastogi , Mingqiu Wang , Hagen Soltau , Izhak Shafran , Yonghui Wu

This paper presents the Frames dataset (Frames is available at http://datasets.maluuba.com/Frames), a corpus of 1369 human-human dialogues with an average of 15 turns per dialogue. We developed this dataset to study the role of memory in…

Computation and Language · Computer Science 2017-04-17 Layla El Asri , Hannes Schulz , Shikhar Sharma , Jeremie Zumer , Justin Harris , Emery Fine , Rahul Mehrotra , Kaheer Suleman

Dialogue State Tracking (DST) is crucial for understanding user needs and executing appropriate system actions in task-oriented dialogues. Majority of existing DST methods are designed to work within predefined ontologies and assume the…

Computation and Language · Computer Science 2025-03-11 Abdulfattah Safa , Gözde Gül Şahin

Dialogue-level dependency parsing has received insufficient attention, especially for Chinese. To this end, we draw on ideas from syntactic dependency and rhetorical structure theory (RST), developing a high-quality human-annotated corpus,…

Computation and Language · Computer Science 2023-06-02 Gongyao Jiang , Shuang Liu , Meishan Zhang , Min Zhang
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