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Tracking dialogue states is an essential topic in task-oriented dialogue systems, which involve filling in the necessary information in pre-defined slots corresponding to a schema. While general pre-trained language models have been shown…

Computation and Language · Computer Science 2023-11-14 Ruolin Su , Ting-Wei Wu , Biing-Hwang Juang

Task-oriented conversational systems often use dialogue state tracking to represent the user's intentions, which involves filling in values of pre-defined slots. Many approaches have been proposed, often using task-specific architectures…

Computation and Language · Computer Science 2021-09-17 Chia-Hsuan Lee , Hao Cheng , Mari Ostendorf

The schema-guided paradigm overcomes scalability issues inherent in building task-oriented dialogue (TOD) agents with static ontologies. Instead of operating on dialogue context alone, agents have access to hierarchical schemas containing…

Computation and Language · Computer Science 2023-03-20 A. Coca , B. H. Tseng , W. Lin , B. Byrne

While deep learning has achieved remarkable success across many domains, it has historically underperformed on tabular learning tasks, which remain dominated by gradient boosting decision trees. However, recent advancements are paving the…

Machine Learning · Computer Science 2025-10-31 Alan Arazi , Eilam Shapira , Roi Reichart

Video-grounded dialogue understanding is a challenging problem that requires machine to perceive, parse and reason over situated semantics extracted from weakly aligned video and dialogues. Most existing benchmarks treat both modalities the…

Computer Vision and Pattern Recognition · Computer Science 2023-05-31 Yuxuan Wang , Zilong Zheng , Xueliang Zhao , Jinpeng Li , Yueqian Wang , Dongyan Zhao

We introduce doc2dial, a new dataset of goal-oriented dialogues that are grounded in the associated documents. Inspired by how the authors compose documents for guiding end users, we first construct dialogue flows based on the content…

Computation and Language · Computer Science 2020-11-20 Song Feng , Hui Wan , Chulaka Gunasekara , Siva Sankalp Patel , Sachindra Joshi , Luis A. Lastras

Continual learning in task-oriented dialogue systems can allow us to add new domains and functionalities through time without incurring the high cost of a whole system retraining. In this paper, we propose a continual learning benchmark for…

Computation and Language · Computer Science 2021-01-01 Andrea Madotto , Zhaojiang Lin , Zhenpeng Zhou , Seungwhan Moon , Paul Crook , Bing Liu , Zhou Yu , Eunjoon Cho , Zhiguang Wang

Existing goal-oriented dialogue datasets focus mainly on identifying slots and values. However, customer support interactions in reality often involve agents following multi-step procedures derived from explicitly-defined company policies…

Computation and Language · Computer Science 2021-04-05 Derek Chen , Howard Chen , Yi Yang , Alex Lin , Zhou Yu

Task oriented dialogue systems rely heavily on specialized dialogue state tracking (DST) modules for dynamically predicting user intent throughout the conversation. State-of-the-art DST models are typically trained in a supervised manner…

We present DART, an open domain structured DAta Record to Text generation dataset with over 82k instances (DARTs). Data-to-Text annotations can be a costly process, especially when dealing with tables which are the major source of…

Data scarcity is a long-standing and crucial challenge that hinders quick development of task-oriented dialogue systems across multiple domains: task-oriented dialogue models are expected to learn grammar, syntax, dialogue reasoning,…

Computation and Language · Computer Science 2019-08-06 Paweł Budzianowski , Ivan Vulić

Zero-shot transfer learning for dialogue state tracking (DST) enables us to handle a variety of task-oriented dialogue domains without the expense of collecting in-domain data. In this work, we propose to transfer the \textit{cross-task}…

Computation and Language · Computer Science 2021-09-13 Zhaojiang Lin , Bing Liu , Andrea Madotto , Seungwhan Moon , Paul Crook , Zhenpeng Zhou , Zhiguang Wang , Zhou Yu , Eunjoon Cho , Rajen Subba , Pascale Fung

How to build and use dialogue data efficiently, and how to deploy models in different domains at scale can be two critical issues in building a task-oriented dialogue system. In this paper, we propose a novel manual-guided dialogue scheme…

Computation and Language · Computer Science 2022-08-17 Ryuichi Takanobu , Hao Zhou , Yankai Lin , Peng Li , Jie Zhou , Minlie Huang

The proliferation of Large Language Models (LLMs) in function calling is pivotal for creating advanced AI agents, yet their large scale hinders widespread adoption, necessitating transferring their capabilities into smaller ones. However,…

Artificial Intelligence · Computer Science 2026-02-25 Jiliang Ni , Jiachen Pu , Zhongyi Yang , Jingfeng Luo , Conggang Hu

This paper proposes a novel end-to-end architecture for task-oriented dialogue systems. It is based on a simple and practical yet very effective sequence-to-sequence approach, where language understanding and state tracking tasks are…

Computation and Language · Computer Science 2019-08-08 Lei Shu , Piero Molino , Mahdi Namazifar , Hu Xu , Bing Liu , Huaixiu Zheng , Gokhan Tur

Next generation task-oriented dialog systems need to understand conversational contexts with their perceived surroundings, to effectively help users in the real-world multimodal environment. Existing task-oriented dialog datasets aimed…

Computation and Language · Computer Science 2021-10-22 Satwik Kottur , Seungwhan Moon , Alborz Geramifard , Babak Damavandi

Dialogue systems capable of social influence such as persuasion, negotiation, and therapy, are essential for extending the use of technology to numerous realistic scenarios. However, existing research primarily focuses on either…

Computation and Language · Computer Science 2023-01-26 Kushal Chawla , Weiyan Shi , Jingwen Zhang , Gale Lucas , Zhou Yu , Jonathan Gratch

Structured spatial navigation is a core benchmark for Large Language Models (LLMs) spatial reasoning. Existing paradigms like Visualization-of-Thought (VoT) are prone to cascading errors in complex topologies. To solve this, we propose…

Computer Vision and Pattern Recognition · Computer Science 2026-04-02 Pukun Zhao , Longxiang Wang , Chen Chen , Peicheng Wang , Fanqing Zhou , Runze Li , Haojian Huang

Most prior work on task-oriented dialogue systems are restricted to a limited coverage of domain APIs, while users oftentimes have domain related requests that are not covered by the APIs. This challenge track aims to expand the coverage of…

Computation and Language · Computer Science 2021-02-05 Seokhwan Kim , Mihail Eric , Behnam Hedayatnia , Karthik Gopalakrishnan , Yang Liu , Chao-Wei Huang , Dilek Hakkani-Tur

Existing approaches to Dialogue State Tracking (DST) rely on turn level dialogue state annotations, which are expensive to acquire in large scale. In call centers, for tasks like managing bookings or subscriptions, the user goal can be…

Computation and Language · Computer Science 2021-01-29 Shuailong Liang , Lahari Poddar , Gyuri Szarvas