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Related papers: Local Knowledge Powered Conversational Agents

200 papers

Conversational interfaces that allow for intuitive and comprehensive access to digitally stored information remain an ambitious goal. In this thesis, we lay foundations for designing conversational search systems by analyzing the…

Information Retrieval · Computer Science 2019-12-17 Svitlana Vakulenko

We present an empirical investigation of pre-trained Transformer-based auto-regressive language models for the task of open-domain dialogue generation. Training paradigm of pre-training and fine-tuning is employed to conduct the parameter…

Computation and Language · Computer Science 2020-03-10 Piji Li

Large language models (LLMs) excel at generating empathic responses in text-based conversations. But, how reliably do they judge the nuances of empathic communication? We investigate this question by comparing how experts, crowdworkers, and…

Computation and Language · Computer Science 2025-10-06 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Erina Farrell , Bruce Lambert , Matthew Groh

In this work, we evaluate various existing dialogue relevance metrics, find strong dependency on the dataset, often with poor correlation with human scores of relevance, and propose modifications to reduce data requirements and domain…

Computation and Language · Computer Science 2022-06-07 Ian Berlot-Attwell , Frank Rudzicz

Large Language Models have demonstrated remarkable capabilities in open-domain dialogues. However, current methods exhibit suboptimal performance in service dialogues, as they rely on noisy, low-quality human conversation data. This…

Computation and Language · Computer Science 2026-05-06 Yuqin Dai , Ning Gao , Wei Zhang , Jie Wang , Zichen Luo , Jinpeng Wang , Yujie Wang , Ruiyuan Wu , Chaozheng Wang

Despite the recent broad adoption of Large Language Models (LLMs) across various domains, their potential for enriching information systems in extracting and exploring Linked Data (LD) and Resource Description Framework (RDF) triplestores…

Information Retrieval · Computer Science 2024-09-25 Omar Mussa , Omer Rana , Benoît Goossens , Pablo Orozco-Terwengel , Charith Perera

The greatest challenges in building sophisticated open-domain conversational agents arise directly from the potential for ongoing mixed-initiative multi-turn dialogues, which do not follow a particular plan or pursue a particular fixed…

Computation and Language · Computer Science 2019-08-14 Kevin K. Bowden , Shereen Oraby , Jiaqi Wu , Amita Misra , Marilyn Walker

The prevailing paradigm in the domain of Open-Domain Dialogue agents predominantly focuses on the English language, encompassing both models and datasets. Furthermore, the financial and temporal investments required for crowdsourcing such…

Computation and Language · Computer Science 2025-03-06 Ahmed Njifenjou , Virgile Sucal , Bassam Jabaian , Fabrice Lefèvre

To improve the reasoning and question-answering capabilities of Large Language Models (LLMs), several multi-agent approaches have been introduced. While these methods enhance performance, the application of collective intelligence-based…

Artificial Intelligence · Computer Science 2024-07-10 Ciaran Regan , Alexandre Gournail , Mizuki Oka

Conversational agents have made significant progress since ELIZA, expanding their role across various domains, including healthcare, education, and customer service. As these agents become increasingly integrated into daily human…

Human-Computer Interaction · Computer Science 2025-07-04 Paulo Ricardo Knob , Leonardo Scholler , Juliano Rigatti , Soraia Raupp Musse

To address the data scarcity issue in Conversational question answering (ConvQA), a dialog inpainting method, which utilizes documents to generate ConvQA datasets, has been proposed. However, the original dialog inpainting model is trained…

Computation and Language · Computer Science 2023-11-15 Yerin Hwang , Yongil Kim , Hyunkyung Bae , Jeesoo Bang , Hwanhee Lee , Kyomin Jung

While rich, open-domain textual data are generally available and may include interesting phenomena (humor, sarcasm, empathy, etc.) most are designed for language processing tasks, and are usually in a non-conversational format. In this…

Computation and Language · Computer Science 2022-07-26 Yen-Ting Lin , Alexandros Papangelis , Seokhwan Kim , Dilek Hakkani-Tur

Constructing responses in task-oriented dialogue systems typically relies on information sources such the current dialogue state or external databases. This paper presents a novel approach to knowledge-grounded response generation that…

Computation and Language · Computer Science 2023-10-23 Nicholas Thomas Walker , Stefan Ultes , Pierre Lison

This paper introduces AFEC, an automatically curated knowledge graph based on people's day-to-day casual conversations. The knowledge captured in this graph bears potential for conversational systems to understand how people offer…

Computation and Language · Computer Science 2022-05-24 Yubo Xie , Junze Li , Pearl Pu

Evaluating the surroundings to gain understanding, frame perspectives, and anticipate behavioral reactions is an inherent human trait. However, these continuous encounters are diverse and complex, posing challenges to their study and…

Computers and Society · Computer Science 2026-02-26 Deepank Verma , Olaf Mumm , Vanessa Miriam Carlow

Large Language Models (LLMs) demonstrate significant persuasive capabilities in one-on-one interactions, but their influence within social networks, where interconnected users and complex opinion dynamics pose unique challenges, remains…

Machine Learning · Computer Science 2025-06-13 Erica Coppolillo , Federico Cinus , Marco Minici , Francesco Bonchi , Giuseppe Manco

LLMs and AI chatbots have improved people's efficiency in various fields. However, the necessary knowledge for answering the question may be beyond the models' knowledge boundaries. To mitigate this issue, many researchers try to introduce…

Computation and Language · Computer Science 2023-11-15 Yi Liu , Lianzhe Huang , Shicheng Li , Sishuo Chen , Hao Zhou , Fandong Meng , Jie Zhou , Xu Sun

Interactive conversational recommender systems have gained significant attention for their ability to capture user preferences through natural language interactions. However, existing approaches face substantial challenges in handling…

Artificial Intelligence · Computer Science 2025-10-03 Bo Ma , Hang Li , ZeHua Hu , XiaoFan Gui , LuYao Liu , Simon Lau

Knowledge-grounded dialogue is a task of generating an informative response based on both discourse context and external knowledge. As we focus on better modeling the knowledge selection in the multi-turn knowledge-grounded dialogue, we…

Computation and Language · Computer Science 2020-06-17 Byeongchang Kim , Jaewoo Ahn , Gunhee Kim

The context in conversation is the dialog history crucial for multi-turn dialogue. Learning from the relevant contexts in dialog history for grounded conversation is a challenging problem. Local context is the most neighbor and more…

Computation and Language · Computer Science 2024-02-01 Zuoquan Lin , Xinyi Shen