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Dialogue summarization aims to condense the original dialogue into a shorter version covering salient information, which is a crucial way to reduce dialogue data overload. Recently, the promising achievements in both dialogue systems and…

Computation and Language · Computer Science 2022-04-29 Xiachong Feng , Xiaocheng Feng , Bing Qin

The context-aware emotional reasoning ability of AI systems, especially in conversations, is of vital importance in applications such as online opinion mining from social media and empathetic dialogue systems. Due to the implicit nature of…

Computation and Language · Computer Science 2023-08-10 Kailai Yang , Tianlin Zhang , Shaoxiong Ji , Sophia Ananiadou

A critical point of multi-document summarization (MDS) is to learn the relations among various documents. In this paper, we propose a novel abstractive MDS model, in which we represent multiple documents as a heterogeneous graph, taking…

Computation and Language · Computer Science 2021-10-22 Peng Cui , Le Hu

Incorporating external graph knowledge into neural chatbot models has been proven effective for enhancing dialogue generation. However, in conventional graph neural networks (GNNs), message passing on a graph is independent from text,…

Computation and Language · Computer Science 2023-06-29 Chen Tang , Hongbo Zhang , Tyler Loakman , Chenghua Lin , Frank Guerin

Current dialogue summarization systems usually encode the text with a number of general semantic features (e.g., keywords and topics) to gain more powerful dialogue modeling capabilities. However, these features are obtained via open-domain…

Computation and Language · Computer Science 2021-05-31 Xiachong Feng , Xiaocheng Feng , Libo Qin , Bing Qin , Ting Liu

We introduce a general framework for abstractive summarization with factual consistency and distinct modeling of the narrative flow in an output summary. Our work addresses current limitations of models for abstractive summarization that…

Computation and Language · Computer Science 2021-04-12 Saadia Gabriel , Antoine Bosselut , Jeff Da , Ari Holtzman , Jan Buys , Kyle Lo , Asli Celikyilmaz , Yejin Choi

Recently, knowledge graph (KG) augmented models have achieved noteworthy success on various commonsense reasoning tasks. However, KG edge (fact) sparsity and noisy edge extraction/generation often hinder models from obtaining useful…

Computation and Language · Computer Science 2021-06-07 Jun Yan , Mrigank Raman , Aaron Chan , Tianyu Zhang , Ryan Rossi , Handong Zhao , Sungchul Kim , Nedim Lipka , Xiang Ren

Sequential abstractive neural summarizers often do not use the underlying structure in the input article or dependencies between the input sentences. This structure is essential to integrate and consolidate information from different parts…

Computation and Language · Computer Science 2022-11-18 Yifu Qiu , Shay B. Cohen

With the abundance of automatic meeting transcripts, meeting summarization is of great interest to both participants and other parties. Traditional methods of summarizing meetings depend on complex multi-step pipelines that make joint…

Computation and Language · Computer Science 2020-09-22 Chenguang Zhu , Ruochen Xu , Michael Zeng , Xuedong Huang

Abstractive text summarization aims at compressing the information of a long source document into a rephrased, condensed summary. Despite advances in modeling techniques, abstractive summarization models still suffer from several key…

Computation and Language · Computer Science 2021-02-17 Vidhisha Balachandran , Artidoro Pagnoni , Jay Yoon Lee , Dheeraj Rajagopal , Jaime Carbonell , Yulia Tsvetkov

While online conversations can cover a vast amount of information in many different formats, abstractive text summarization has primarily focused on modeling solely news articles. This research gap is due, in part, to the lack of…

Computation and Language · Computer Science 2021-06-03 Alexander R. Fabbri , Faiaz Rahman , Imad Rizvi , Borui Wang , Haoran Li , Yashar Mehdad , Dragomir Radev

How to incorporate external knowledge into a neural dialogue model is critically important for dialogue systems to behave like real humans. To handle this problem, memory networks are usually a great choice and a promising way. However,…

Computation and Language · Computer Science 2019-09-26 Zehao Lin , Xinjing Huang , Feng Ji , Haiqing Chen , Ying Zhang

Dialogue summarization aims to generate a summary that indicates the key points of a given dialogue. In this work, we propose an end-to-end neural model for dialogue summarization with two novel modules, namely, the \emph{supporting…

Computation and Language · Computer Science 2021-08-04 Wang Chen , Piji Li , Hou Pong Chan , Irwin King

Graphs that capture relations between textual units have great benefits for detecting salient information from multiple documents and generating overall coherent summaries. In this paper, we develop a neural abstractive multi-document…

Computation and Language · Computer Science 2020-05-21 Wei Li , Xinyan Xiao , Jiachen Liu , Hua Wu , Haifeng Wang , Junping Du

A system that could reliably identify and sum up the most important points of a conversation would be valuable in a wide variety of real-world contexts, from business meetings to medical consultations to customer service calls. Recent…

Computation and Language · Computer Science 2023-04-26 Virgile Rennard , Guokan Shang , Julie Hunter , Michalis Vazirgiannis

Meeting summarization is a challenging task due to its dynamic interaction nature among multiple speakers and lack of sufficient training data. Existing methods view the meeting as a linear sequence of utterances while ignoring the diverse…

Computation and Language · Computer Science 2021-05-20 Xiachong Feng , Xiaocheng Feng , Bing Qin , Xinwei Geng

Many conversation datasets have been constructed in the recent years using crowdsourcing. However, the data collection process can be time consuming and presents many challenges to ensure data quality. Since language generation has improved…

Computation and Language · Computer Science 2021-06-08 Chulaka Gunasekara , Guy Feigenblat , Benjamin Sznajder , Sachindra Joshi , David Konopnicki

Commonsense reasoning is an important aspect of building robust AI systems and is receiving significant attention in the natural language understanding, computer vision, and knowledge graphs communities. At present, a number of valuable…

Artificial Intelligence · Computer Science 2020-06-24 Filip Ilievski , Pedro Szekely , Jingwei Cheng , Fu Zhang , Ehsan Qasemi

Abstractive dialogue summarization has long been viewed as an important standalone task in natural language processing, but no previous work has explored the possibility of whether abstractive dialogue summarization can also be used as a…

Computation and Language · Computer Science 2022-12-27 Borui Wang , Chengcheng Feng , Arjun Nair , Madelyn Mao , Jai Desai , Asli Celikyilmaz , Haoran Li , Yashar Mehdad , Dragomir Radev

Summarizing conversations via neural approaches has been gaining research traction lately, yet it is still challenging to obtain practical solutions. Examples of such challenges include unstructured information exchange in dialogues,…

Computation and Language · Computer Science 2021-09-15 Zhengyuan Liu , Ke Shi , Nancy F. Chen