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Microservice systems have become the backbone of cloud-native enterprise applications due to their resource elasticity, loosely coupled architecture, and lightweight deployment. Yet, the intrinsic complexity and dynamic runtime interactions…

Software Engineering · Computer Science 2026-01-07 Lingzhe Zhang , Tong Jia , Yunpeng Zhai , Leyi Pan , Chiming Duan , Minghua He , Pei Xiao , Ying Li

Localizing the root cause of network faults is crucial to network operation and maintenance. However, due to the complicated network architectures and wireless environments, as well as limited labeled data, accurately localizing the true…

Machine Learning · Computer Science 2022-03-08 Chaoli Zhang , Zhiqiang Zhou , Yingying Zhang , Linxiao Yang , Kai He , Qingsong Wen , Liang Sun

Mobile applications (apps) often suffer from failure nowadays. Developers usually pay more attention to the failure that is perceived by users and compromises the user experience. Existing approaches focus on mining large volume logs to…

Software Engineering · Computer Science 2021-03-25 Deyu Tian

Software developers attempt to reproduce software bugs to understand their erroneous behaviours and to fix them. Unfortunately, they often fail to reproduce (or fix) them, which leads to faulty, unreliable software systems. However, to…

Software Engineering · Computer Science 2021-08-12 Mohammad Masudur Rahman , Foutse Khomh , Marco Castelluccio

Microservice architecture has become a popular architecture adopted by many cloud applications. However, identifying the root cause of a failure in microservice systems is still a challenging and time-consuming task. In recent years,…

Software Engineering · Computer Science 2024-09-10 Luan Pham , Huong Ha , Hongyu Zhang

The recent increase in the scale and complexity of software systems has introduced new challenges to the time series monitoring and anomaly detection process. A major drawback of existing anomaly detection methods is that they lack…

Machine Learning · Computer Science 2020-01-07 Sayan Chakraborty , Smit Shah , Kiumars Soltani , Anna Swigart

Crash reports are vital for software maintenance since they allow the developers to be informed of the problems encountered in the mobile application. Before fixing, developers need to reproduce the crash, which is an extremely…

Software Engineering · Computer Science 2023-10-12 Yuchao Huang , Junjie Wang , Zhe Liu , Yawen Wang , Song Wang , Chunyang Chen , Yuanzhe Hu , Qing Wang

Mobile application performance is a vital factor for user experience. Yet, performance issues are notoriously difficult to detect in development environments, where they often manifest less conspicuously, making their diagnosis more…

Software Engineering · Computer Science 2026-03-05 Zhengquan Li , Zhenhao Li , Zishuo Ding

In large-scale online services, crucial metrics, a.k.a., key performance indicators (KPIs), are monitored periodically to check their running statuses. Generally, KPIs are aggregated along multiple dimensions and derived by complex…

Artificial Intelligence · Computer Science 2022-09-02 Shifu Yan , Caihua Shan , Wenyi Yang , Bixiong Xu , Dongsheng Li , Lili Qiu , Jie Tong , Qi Zhang

Failures in complex systems demand rapid Root Cause Analysis (RCA) to prevent cascading damage. Existing RCA methods that operate without dependency graph typically assume that the root cause having the highest anomaly score. This…

Machine Learning · Computer Science 2026-01-30 Luan Pham

Efficient bug triaging procedures are an important precondition for successful collaborative software engineering projects. Triaging bugs can become a laborious task particularly in open source software (OSS) projects with a large base of…

Software Engineering · Computer Science 2013-03-04 Marcelo Serrano Zanetti , Ingo Scholtes , Claudio Juan Tessone , Frank Schweitzer

Root Cause Analysis (RCA) is becoming ever more critical as modern systems grow in complexity, volume of data, and interdependencies. While traditional RCA methods frequently rely on correlation-based or rule-based techniques, these…

Artificial Intelligence · Computer Science 2025-03-04 Ahmed Dawoud , Shravan Talupula

Regression bugs occur whenever software functionality that previously worked as desired stops working, or no longer works as expected. Code changes, such as bug fixes or new feature work, may result in a regression bug. Regression bugs are…

Software Engineering · Computer Science 2015-05-07 Dekel Cohen , Amiram Yehudai

Software maintenance constitutes a large portion of the software development lifecycle. To carry out maintenance tasks, developers often need to understand and reproduce bug reports. As such, there has been increasing research activity…

Software Engineering · Computer Science 2021-06-17 Tyler Wendland , Jingyang Sun , Junayed Mahmud , S. M. Hasan Mansur , Steven Huang , Kevin Moran , Julia Rubin , Mattia Fazzini

Runtime failures are commonplace in modern distributed systems. When such issues arise, users often turn to platforms such as Github or JIRA to report them and request assistance. Automatically identifying the root cause of these failures…

Software Engineering · Computer Science 2025-04-01 Yichen Li , Yulun Wu , Jinyang Liu , Zhihan Jiang , Zhuangbin Chen , Guangba Yu , Michael R. Lyu

Root Cause Analysis for Anomalies is challenging because of the trade-off between the accuracy and its explanatory friendliness, required for industrial applications. In this paper we propose a framework for simple and friendly RCA within…

Machine Learning · Computer Science 2018-08-14 Maciej Skorski

As the modern microservice architecture for cloud applications grows in popularity, cloud services are becoming increasingly complex and more vulnerable to misconfiguration and software bugs. Traditional approaches rely on expert input to…

Software Engineering · Computer Science 2026-05-21 Rohan Kumar , Jason Li , Zongshun Zhang , Syed Mohammad Qasim , Gianluca Stringhini , Ayse K. Coskun

Root Cause Analysis (RCA) in the manufacturing of electric vehicles is the process of identifying fault causes. Traditionally, the RCA is conducted manually, relying on process expert knowledge. Meanwhile, sensor networks collect…

Artificial Intelligence · Computer Science 2024-02-02 Christoph Wehner , Maximilian Kertel , Judith Wewerka

Business intelligence (BI) is any knowledge derived from existing data that may be strategically applied within a business. Data mining is a technique or method for extracting BI from data using statistical data modeling. Finding…

Artificial Intelligence · Computer Science 2022-11-15 Shubham Thakar , Dhananjay Kalbande

While many apps include built-in options to report bugs or request features, users still provide an increasing amount of feedback via social media, like Twitter. Compared to traditional issue trackers, the reporting process in social media…

Software Engineering · Computer Science 2019-08-01 Daniel Martens , Walid Maalej