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Enterprise IT support interactions are fundamentally diagnostic: effective resolution requires iterative evidence gathering from ambiguous user reports to identify an underlying root cause. While retrieval-augmented generation (RAG)…

Researchers produce thousands of scholarly documents containing valuable technical knowledge. The community faces the laborious task of reading these documents to identify, extract, and synthesize information. To automate information…

Computation and Language · Computer Science 2023-12-13 Tavish McDonald , Brian Tsan , Amar Saini , Juanita Ordonez , Luis Gutierrez , Phan Nguyen , Blake Mason , Brenda Ng

Existing approaches for open-domain question answering (QA) are typically designed for questions that require either single-hop or multi-hop reasoning, which make strong assumptions of the complexity of questions to be answered. Also,…

Computation and Language · Computer Science 2021-05-25 Ping Nie , Yuyu Zhang , Arun Ramamurthy , Le Song

The retriever-reader framework is popular for open-domain question answering (ODQA) due to its ability to use explicit knowledge. Although prior work has sought to increase the knowledge coverage by incorporating structured knowledge beyond…

Computation and Language · Computer Science 2022-03-22 Kaixin Ma , Hao Cheng , Xiaodong Liu , Eric Nyberg , Jianfeng Gao

This thesis work falls within the framework of question answering (QA) in the biomedical domain where several specific challenges are addressed, such as specialized lexicons and terminologies, the types of treated questions, and the…

Computation and Language · Computer Science 2023-07-26 Mourad Sarrouti

We introduce REALTIME QA, a dynamic question answering (QA) platform that announces questions and evaluates systems on a regular basis (weekly in this version). REALTIME QA inquires about the current world, and QA systems need to answer…

Computation and Language · Computer Science 2024-02-29 Jungo Kasai , Keisuke Sakaguchi , Yoichi Takahashi , Ronan Le Bras , Akari Asai , Xinyan Yu , Dragomir Radev , Noah A. Smith , Yejin Choi , Kentaro Inui

Question Answering (QA) is one of the most important natural language processing (NLP) tasks. It aims using NLP technologies to generate a corresponding answer to a given question based on the massive unstructured corpus. With the…

Computation and Language · Computer Science 2022-07-01 Zhen Wang

An important aspect of artificial intelligence (AI) is the ability to reason in a step-by-step "algorithmic" manner that can be inspected and verified for its correctness. This is especially important in the domain of question answering…

Artificial Intelligence · Computer Science 2021-11-08 Kwabena Nuamah

Open-domain question answering (QA) is an important problem in AI and NLP that is emerging as a bellwether for progress on the generalizability of AI methods and techniques. Much of the progress in open-domain QA systems has been realized…

In this paper, we focus on task-specific question answering (QA). To this end, we introduce a method for generating exhaustive and high-quality training data, which allows us to train compact (e.g., run on a mobile device), task-specific QA…

Computation and Language · Computer Science 2024-01-25 Hai X. Pham , Isma Hadji , Xinnuo Xu , Ziedune Degutyte , Jay Rainey , Evangelos Kazakos , Afsaneh Fazly , Georgios Tzimiropoulos , Brais Martinez

Open-domain Question Answering (OpenQA) aims at answering factual questions with an external large-scale knowledge corpus. However, real-world knowledge is not static; it updates and evolves continually. Such a dynamic characteristic of…

Computation and Language · Computer Science 2024-04-03 Zixuan Zhang , Revanth Gangi Reddy , Kevin Small , Tong Zhang , Heng Ji

Question Answering (QA) is a challenging topic since it requires tackling the various difficulties of natural language understanding. Since evaluation is important not only for identifying the strong and weak points of the various…

Computation and Language · Computer Science 2021-02-09 Katerina Papantoniou , Yannis Tzitzikas

This paper studies the problem of open-domain question answering, with the aim of answering a diverse range of questions leveraging knowledge resources. Two types of sources, QA-pair and document corpora, have been actively leveraged with…

Computation and Language · Computer Science 2023-06-08 Kyungjae Lee , Sang-eun Han , Seung-won Hwang , Moontae Lee

Over the last twenty years, significant progress has been made in designing and implementing Question Answering (QA) systems. However, addressing complex questions, the answers to which are spread across multiple documents, remains a…

Computation and Language · Computer Science 2026-02-26 Sourav Saha , Dwaipayan Roy , Mandar Mitra

The Query Focused Text Summarization (QFTS) task aims at building systems that generate the summary of the text document(s) based on the given query. A key challenge in addressing this task is the lack of large labeled data for training the…

Computation and Language · Computer Science 2021-12-23 Md Tahmid Rahman Laskar , Enamul Hoque , Jimmy Xiangji Huang

Textbook question answering (TQA) is a complex task, requiring the interpretation of complex multimodal context. Although recent advances have improved overall performance, they often encounter difficulties in educational settings where…

Information Retrieval · Computer Science 2025-05-21 Hessa Alawwad , Usman Naseem , Areej Alhothali , Ali Alkhathlan , Amani Jamal

Textbook Question Answering is a complex task in the intersection of Machine Comprehension and Visual Question Answering that requires reasoning with multimodal information from text and diagrams. For the first time, this paper taps on the…

Computation and Language · Computer Science 2020-10-02 Jose Manuel Gomez-Perez , Raul Ortega

We develop a unified system to answer directly from text open-domain questions that may require a varying number of retrieval steps. We employ a single multi-task transformer model to perform all the necessary subtasks -- retrieving…

Computation and Language · Computer Science 2021-11-01 Peng Qi , Haejun Lee , Oghenetegiri "TG" Sido , Christopher D. Manning

The observation that computer vision methods overfit to dataset specifics has inspired diverse attempts to make object recognition models robust to domain shifts. However, similar work on domain-robust visual question answering methods is…

Computer Vision and Pattern Recognition · Computer Science 2021-03-31 Mingda Zhang , Tristan Maidment , Ahmad Diab , Adriana Kovashka , Rebecca Hwa

Generating high-quality question-answer pairs for specialized technical domains remains challenging, with existing approaches facing a tradeoff between leveraging expert examples and achieving topical diversity. We present ExpertGenQA, a…

Computation and Language · Computer Science 2025-03-06 Haz Sameen Shahgir , Chansong Lim , Jia Chen , Evangelos E. Papalexakis , Yue Dong
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