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Echo chambers, i.e., situations where one is exposed only to opinions that agree with their own, are an increasing concern for the political discourse in many democratic countries. This paper studies the phenomenon of political echo…

Social and Information Networks · Computer Science 2018-02-20 Kiran Garimella , Gianmarco De Francisci Morales , Aristides Gionis , Michael Mathioudakis

Automatic sentiment analysis play vital role in decision making. Many organizations spend a lot of budget to understand their customer satisfaction by manually going over their feedback/comments or tweets. Automatic sentiment analysis can…

Computation and Language · Computer Science 2021-07-07 Mohammad Aimal , Maheen Bakhtyar , Junaid Baber , Sadia Lakho , Umar Mohammad , Warda Ahmed , Jahanvash Karim

Customer reviews on e-commerce platforms capture critical affective signals that drive purchasing decisions. However, no existing research has explored the joint task of emotion detection and explanatory span identification in e-commerce…

Computation and Language · Computer Science 2025-07-08 Arnav Attri , Anuj Attri , Pushpak Bhattacharyya , Suman Banerjee , Amey Patil , Muthusamy Chelliah , Nikesh Garera

Social interactions influence people's opinions. In some situations, these interactions eventually yield a consensus opinion; in others, they can lead to opinion fragmentation and the formation of different opinion groups in the form of…

Physics and Society · Physics 2025-08-01 Lasse Mohr , Poul G. Hjorth , Mason A. Porter

ECHO (Evaluation of Chat, Human behavior, and Outcomes) is an open research platform designed to support reproducible, mixed-method studies of human interaction with both conversational AI systems and Web search engines. It enables…

Human-Computer Interaction · Computer Science 2026-02-12 Jiqun Liu , Nischal Dinesh , Ran Yu

Sentiment analysis is a pivotal task in the domain of natural language processing. It encompasses both text-level sentiment polarity classification and word-level Part of Speech(POS) sentiment polarity determination. Such analysis…

Computation and Language · Computer Science 2023-09-15 Chengguang Gan , Qinghao Zhang , Tatsunori Mori

Biases induced to text by generative models have become an increasingly large topic in recent years. In this paper we explore how machine translation might introduce a bias in sentiments as classified by sentiment analysis models. For this,…

Computation and Language · Computer Science 2023-06-13 Kai Hartung , Aaricia Herygers , Shubham Kurlekar , Khabbab Zakaria , Taylan Volkan , Sören Gröttrup , Munir Georges

We consider the estimation of heterogeneous treatment effects with arbitrary machine learning methods in the presence of unobserved confounders with the aid of a valid instrument. Such settings arise in A/B tests with an intent-to-treat…

Econometrics · Economics 2019-06-07 Vasilis Syrgkanis , Victor Lei , Miruna Oprescu , Maggie Hei , Keith Battocchi , Greg Lewis

Echo chambers are defined by the simultaneous presence of opinion polarization with respect to a controversial topic and homophily, i.e. the preference of individuals to interact with like-minded peers. While recent efforts have been…

People communicate in more than 7,000 languages around the world, with around 780 languages spoken in India alone. Despite this linguistic diversity, research on Sentiment Analysis has predominantly focused on English text data, resulting…

Computation and Language · Computer Science 2024-09-04 Aekansh Kathunia , Mohammad Kaif , Nalin Arora , N Narotam

The COVID-19 pandemic has undoubtedly changed the standards and affected all aspects of our lives, especially social communication. It has forced people to extensively wear medical face masks, in order to prevent transmission. This face…

Computer Vision and Pattern Recognition · Computer Science 2023-05-29 Nikolaos Kegkeroglou , Panagiotis P. Filntisis , Petros Maragos

Sentiment classification has been crucial for many natural language processing (NLP) applications, such as the analysis of movie reviews, tweets, or customer feedback. A sufficiently large amount of data is required to build a robust…

Computation and Language · Computer Science 2020-08-27 Alberto Poncelas , Pintu Lohar , Andy Way , James Hadley

This systematic review synthesizes research on echo chambers and filter bubbles to explore the reasons behind dissent regarding their existence, antecedents, and effects. It provides a taxonomy of conceptualizations and operationalizations,…

Social and Information Networks · Computer Science 2025-02-19 David Hartmann , Sonja Mei Wang , Lena Pohlmann , Bettina Berendt

Multimodal sentiment analysis has recently gained popularity because of its relevance to social media posts, customer service calls and video blogs. In this paper, we address three aspects of multimodal sentiment analysis; 1. Cross modal…

Computation and Language · Computer Science 2020-03-03 Ayush Kumar , Jithendra Vepa

This article provides the first survey of computational models of emotion in reinforcement learning (RL) agents. The survey focuses on agent/robot emotions, and mostly ignores human user emotions. Emotions are recognized as functional in…

Machine Learning · Computer Science 2017-11-30 Thomas M. Moerland , Joost Broekens , Catholijn M. Jonker

Sentiment analysis or opinion mining aims to determine attitudes, judgments and opinions of customers for a product or a service. This is a great system to help manufacturers or servicers know the satisfaction level of customers about their…

Computation and Language · Computer Science 2019-05-17 T. N. T. Tran , L. K. N. Nguyen , V. M. Ngo

Social support in online mental health communities (OMHCs) is an effective and accessible way of managing mental wellbeing. In this process, sharing emotional supports is considered crucial to the thriving social supports in OMHCs, yet…

Human-Computer Interaction · Computer Science 2022-02-22 Donghoon Shin , Subeen Park , Esther Hehsun Kim , Soomin Kim , Jinwook Seo , Hwajung Hong

One of the most significant issues as attended a lot in recent years is that of recognizing the sentiments and emotions in social media texts. The analysis of sentiments and emotions is intended to recognize the conceptual information such…

Machine Learning · Computer Science 2025-03-27 Bahareh Golchin , Noushin Riahi

In recent years, speech emotion recognition (SER) has been used in wide ranging applications, from healthcare to the commercial sector. In addition to signal processing approaches, methods for SER now also use deep learning techniques.…

Audio and Speech Processing · Electrical Eng. & Systems 2021-05-06 Sneha Das , Nicole Nadine Lønfeldt , Anne Katrine Pagsberg , Line H. Clemmensen

Social media platforms are thriving nowadays, so a huge volume of data is produced. As it includes brief and clear statements, millions of people post their thoughts on microblogging sites every day. This paper represents and analyze the…

Social and Information Networks · Computer Science 2021-08-05 Suchandra Dutta , Dhrubasish Sarkar , Sohom Roy , Dipak K. Kole , Premananda Jana