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The primary purpose of dialogue state tracking (DST), a critical component of an end-to-end conversational system, is to build a model that responds well to real-world situations. Although we often change our minds from time to time during…

Computation and Language · Computer Science 2022-10-13 Takyoung Kim , Yukyung Lee , Hoonsang Yoon , Pilsung Kang , Junseong Bang , Misuk Kim

Conversational recommender systems aim to provide personalized recommendations by analyzing and utilizing contextual information related to dialogue. However, existing methods typically model the dialogue context as a whole, neglecting the…

Information Retrieval · Computer Science 2025-04-25 Guojia An , Jie Zou , Jiwei Wei , Chaoning Zhang , Fuming Sun , Yang Yang

Conversation is a subject of increasing interest in the social, cognitive, and computational sciences. Yet as conversational datasets continue to increase in size and complexity, researchers lack scalable methods to segment speech-to-text…

Computation and Language · Computer Science 2025-11-13 Gus Cooney , Andrew Reece

Recent extensively competitive business environment makes companies to keep their eyes on social media, as there is a growing recognition over customer languages (e.g., needs, interests, and complaints) as source of future opportunities.…

Computation and Language · Computer Science 2022-10-12 Byeongki Jeong , Janghyeok Yoon , Jaewoong Choi

We present two deep learning approaches to narrative text understanding for character relationship modelling. The temporal evolution of these relations is described by dynamic word embeddings, that are designed to learn semantic changes…

Computation and Language · Computer Science 2020-03-20 Vani K , Simone Mellace , Alessandro Antonucci

Accurate prediction of conversation topics can be a valuable signal for creating coherent and engaging dialog systems. In this work, we focus on context-aware topic classification methods for identifying topics in free-form human-chatbot…

Computation and Language · Computer Science 2018-10-22 Chandra Khatri , Rahul Goel , Behnam Hedayatnia , Angeliki Metanillou , Anushree Venkatesh , Raefer Gabriel , Arindam Mandal

Building a persona-based conversation agent is challenging owing to the lack of large amounts of speaker-specific conversation data for model training. This paper addresses the problem by proposing a multi-task learning approach to training…

Computation and Language · Computer Science 2017-10-23 Yi Luan , Chris Brockett , Bill Dolan , Jianfeng Gao , Michel Galley

Prior research notes that BERT's computational cost grows quadratically with sequence length thus leading to longer training times, higher GPU memory constraints and carbon emissions. While recent work seeks to address these scalability…

Computation and Language · Computer Science 2020-11-02 Yatin Chaudhary , Pankaj Gupta , Khushbu Saxena , Vivek Kulkarni , Thomas Runkler , Hinrich Schütze

Manual coding of text data from open-ended questions into different categories is time consuming and expensive. Automated coding uses statistical/machine learning to train on a small subset of manually coded text answers. Recently,…

Applications · Statistics 2023-10-25 Hyukjun Gweon , Matthias Schonlau

In dialogue systems, discourse plays a crucial role in managing conversational focus and coordinating interactions. It consists of two key structures: rhetorical structure and topic structure. The former captures the logical flow of…

Computation and Language · Computer Science 2025-02-25 Jiahui Xu , Feng Jiang , Anningzhe Gao , Luis Fernando D'Haro , Haizhou Li

Building an intelligent dialogue system with the ability to select a proper response according to a multi-turn context is a great challenging task. Existing studies focus on building a context-response matching model with various neural…

Computation and Language · Computer Science 2020-09-15 Ruijian Xu , Chongyang Tao , Daxin Jiang , Xueliang Zhao , Dongyan Zhao , Rui Yan

A proactive dialogue system has the ability to proactively lead the conversation. Different from the general chatbots which only react to the user, proactive dialogue systems can be used to achieve some goals, e.g., to recommend some items…

Computation and Language · Computer Science 2021-07-20 Yutao Zhu , Jian-Yun Nie , Kun Zhou , Pan Du , Hao Jiang , Zhicheng Dou

Neural chat translation (NCT) aims to translate a cross-lingual chat between speakers of different languages. Existing context-aware NMT models cannot achieve satisfactory performances due to the following inherent problems: 1) limited…

Computation and Language · Computer Science 2023-01-30 Chulun Zhou , Yunlong Liang , Fandong Meng , Jie Zhou , Jinan Xu , Hongji Wang , Min Zhang , Jinsong Su

We consider the problem of conversational question answering over a large-scale knowledge base. To handle huge entity vocabulary of a large-scale knowledge base, recent neural semantic parsing based approaches usually decompose the task…

Computation and Language · Computer Science 2019-10-14 Tao Shen , Xiubo Geng , Tao Qin , Daya Guo , Duyu Tang , Nan Duan , Guodong Long , Daxin Jiang

Response retrieval is a subset of neural ranking in which a model selects a suitable response from a set of candidates given a conversation history. Retrieval-based chat-bots are typically employed in information seeking conversational…

Information Retrieval · Computer Science 2020-04-24 Amir Vakili Tahami , Kamyar Ghajar , Azadeh Shakery

This paper presents BERT-CTC, a novel formulation of end-to-end speech recognition that adapts BERT for connectionist temporal classification (CTC). Our formulation relaxes the conditional independence assumptions used in conventional CTC…

Audio and Speech Processing · Electrical Eng. & Systems 2023-04-21 Yosuke Higuchi , Brian Yan , Siddhant Arora , Tetsuji Ogawa , Tetsunori Kobayashi , Shinji Watanabe

The goal of the paper is to predict answers to questions given a passage of Qur'an. The answers are always found in the passage, so the task of the model is to predict where an answer starts and where it ends. As the initial data set is…

Computation and Language · Computer Science 2022-05-18 Khalid Alnajjar , Mika Hämäläinen

In a conversational context, a user expresses her multi-faceted information need as a sequence of natural-language questions, i.e., utterances. Starting from a given topic, the conversation evolves through user utterances and system…

Information Retrieval · Computer Science 2020-04-30 I. Mele , C. I. Muntean , F. M. Nardini , R. Perego , N. Tonellotto , O. Frieder

As one promising way to inquire about any particular information through a dialog with the bot, question answering dialog systems have gained increasing research interests recently. Designing interactive QA systems has always been a…

Computation and Language · Computer Science 2021-04-26 Munazza Zaib , Dai Hoang Tran , Subhash Sagar , Adnan Mahmood , Wei E. Zhang , Quan Z. Sheng

We present our work on Track 4 in the Dialogue System Technology Challenges 8 (DSTC8). The DSTC8-Track 4 aims to perform dialogue state tracking (DST) under the zero-shot settings, in which the model needs to generalize on unseen service…

Computation and Language · Computer Science 2020-02-04 Yu-Ping Ruan , Zhen-Hua Ling , Jia-Chen Gu , Quan Liu