Related papers: Response Selection for Multi-Party Conversations w…
Teamwork is a necessary competency for students that is often inadequately assessed. Towards providing a formative assessment of student teamwork, an automated natural language processing approach was developed to identify teamwork…
Target-guided open-domain conversation aims to proactively and naturally guide a dialogue agent or human to achieve specific goals, topics or keywords during open-ended conversations. Existing methods mainly rely on single-turn datadriven…
Inspired by conversational reading comprehension (CRC), this paper studies a novel task of leveraging reviews as a source to build an agent that can answer multi-turn questions from potential consumers of online businesses. We first build a…
Although response generation (RG) diversification for single-turn dialogs has been well developed, it is less investigated for natural multi-turn conversations. Besides, past work focused on diversifying responses without considering topic…
With the evolution of the cloud and customer centric culture, we inherently accumulate huge repositories of textual reviews, feedback, and support data.This has driven enterprises to seek and research engagement patterns, user network…
Intent recognition is critical for task-oriented dialogue systems. However, for emerging domains and new services, it is difficult to accurately identify the key intent of a conversation due to time-consuming data annotation and…
We consider incorporating topic information into message-response matching to boost responses with rich content in retrieval-based chatbots. To this end, we propose a topic-aware convolutional neural tensor network (TACNTN). In TACNTN,…
Previous approaches to turn-taking and response generation in conversational systems have treated it as a two-stage process: First, the end of a turn is detected (based on conversation history), then the system generates an appropriate…
The underlying difference of linguistic patterns between general text and task-oriented dialogue makes existing pre-trained language models less useful in practice. In this work, we unify nine human-human and multi-turn task-oriented…
Knowledge-grounded dialogue systems aim to generate coherent and engaging responses based on the dialogue contexts and selected external knowledge. Previous knowledge selection methods tend to rely too heavily on the dialogue contexts or…
Unsupervised dialogue structure learning is an important and meaningful task in natural language processing. The extracted dialogue structure and process can help analyze human dialogue, and play a vital role in the design and evaluation of…
Conversational retrieval refers to an information retrieval system that operates in an iterative and interactive manner, requiring the retrieval of various external resources, such as persona, knowledge, and even response, to effectively…
In face-to-face conversations, individuals need to switch between speaking and listening roles seamlessly. Existing 3D talking head generation models focus solely on speaking or listening, neglecting the natural dynamics of interactive…
The idea of using multi-task learning approaches to address the joint extraction of entity and relation is motivated by the relatedness between the entity recognition task and the relation classification task. Existing methods using…
The use of conversational assistants to search for information is becoming increasingly more popular among the general public, pushing the research towards more advanced and sophisticated techniques. In the last few years, in particular,…
Current disfluency detection models focus on individual utterances each from a single speaker. However, numerous discontinuity phenomena in spoken conversational transcripts occur across multiple turns, hampering human readability and the…
Clinical notes contain an abundance of important but not-readily accessible information about patients. Systems to automatically extract this information rely on large amounts of training data for which their exists limited resources to…
Previous works on emotion recognition in conversation (ERC) follow a two-step paradigm, which can be summarized as first producing context-independent features via fine-tuning pretrained language models (PLMs) and then analyzing contextual…
Recent progress on neural approaches for language processing has triggered a resurgence of interest on building intelligent open-domain chatbots. However, even the state-of-the-art neural chatbots cannot produce satisfying responses for…
Dialogue State Tracking (DST) models often employ intricate neural network architectures, necessitating substantial training data, and their inference process lacks transparency. This paper proposes a method that extracts linguistic…