Related papers: Response Selection for Multi-Party Conversations w…
Recent advances in pre-trained language models have significantly improved neural response generation. However, existing methods usually view the dialogue context as a linear sequence of tokens and learn to generate the next word through…
In a task-oriented dialog system, the goal of dialog state tracking (DST) is to monitor the state of the conversation from the dialog history. Recently, many deep learning based methods have been proposed for the task. Despite their…
With the improvements in speech recognition and voice generation technologies over the last years, a lot of companies have sought to develop conversation understanding systems that run on mobile phones or smart home devices through natural…
This paper presents a novel approach for multi-task learning of language understanding (LU) and dialogue state tracking (DST) in task-oriented dialogue systems. Multi-task training enables the sharing of the neural network layers…
The response selection has been an emerging research topic due to the growing interest in dialogue modeling, where the goal of the task is to select an appropriate response for continuing dialogues. To further push the end-to-end dialogue…
Previous research on multi-party dialogue generation has predominantly leveraged structural information inherent in dialogues to directly inform the generation process. However, the prevalence of colloquial expressions and incomplete…
Effective communication in automated chat systems hinges on the ability to understand and respond to context. Traditional models often struggle with determining when additional context is necessary for generating appropriate responses. This…
Multiturn dialogue models aim to generate human-like responses by leveraging conversational context, consisting of utterances from previous exchanges. Existing methods often neglect the interactions between these utterances or treat all of…
We investigate the task of modeling open-domain, multi-turn, unstructured, multi-participant, conversational dialogue. We specifically study the effect of incorporating different elements of the conversation. Unlike previous efforts, which…
With the rapid development of artificial intelligence, conversational bots have became prevalent in mainstream E-commerce platforms, which can provide convenient customer service timely. To satisfy the user, the conversational bots need to…
Recent studies on open-domain question answering have achieved prominent performance improvement using pre-trained language models such as BERT. State-of-the-art approaches typically follow the "retrieve and read" pipeline and employ…
Topic segmentation and labeling is often considered a prerequisite for higher-level conversation analysis and has been shown to be useful in many Natural Language Processing (NLP) applications. We present two new corpora of email and blog…
Topics play an important role in the global organisation of a conversation as what is currently discussed constrains the possible contributions of the participant. Understanding the way topics are organised in interaction would provide…
Multi-turn conversation understanding is a major challenge for building intelligent dialogue systems. This work focuses on retrieval-based response matching for multi-turn conversation whose related work simply concatenates the conversation…
A huge number of multi-participant dialogues happen online every day, which leads to difficulty in understanding the nature of dialogue dynamics for both humans and machines. Dialogue disentanglement aims at separating an entangled dialogue…
Conversational machine comprehension (CMC) requires understanding the context of multi-turn dialogue. Using BERT, a pre-training language model, has been successful for single-turn machine comprehension, while modeling multiple turns of…
Recently, pre-trained models have been the dominant paradigm in natural language processing. They achieved remarkable state-of-the-art performance across a wide range of related tasks, such as textual entailment, natural language inference,…
Conversational analytics has been on the forefront of transformation driven by the advances in Speech and Natural Language Processing techniques. Rapid adoption of Large Language Models (LLMs) in the analytics field has taken the problems…
Many modern messaging systems allow fast and synchronous textual communication among many users. The resulting sequence of messages hides a more complicated structure in which independent sub-conversations are interwoven with one another.…
Education systems are dynamically changing to accommodate technological advances, industrial and societal needs, and to enhance students' learning journeys. Curriculum specialists and educators constantly revise taught subjects across…