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Driven by ongoing improvements in machine learning, chatbots have increasingly grown from experimental interface prototypes to reliable and robust tools for process automation. Building on these advances, companies have identified various…

Human-Computer Interaction · Computer Science 2023-02-02 Alessandro Casadei , Stephan Schlögl , Markus Bergmann

We explore the use of Large Language Model (LLM-based) chatbots to power recommender systems. We observe that the chatbots respond poorly when they encounter under-specified requests (e.g., they make incorrect assumptions, hedge with a long…

Information Retrieval · Computer Science 2024-06-05 Christine Herlihy , Jennifer Neville , Tobias Schnabel , Adith Swaminathan

Robots can learn preferences from human demonstrations, but their success depends on how informative these demonstrations are. Being informative is unfortunately very challenging, because during teaching, people typically get no…

Robotics · Computer Science 2019-11-07 Sandy H. Huang , Isabella Huang , Ravi Pandya , Anca D. Dragan

This paper introduces a simple yet effective data-centric approach for the task of improving persona-conditioned dialogue agents. Prior model-centric approaches unquestioningly depend on the raw crowdsourced benchmark datasets such as…

Computation and Language · Computer Science 2022-02-17 Minju Kim , Beong-woo Kwak , Youngwook Kim , Hong-in Lee , Seung-won Hwang , Jinyoung Yeo

We explore unconstrained natural language feedback as a learning signal for artificial agents. Humans use rich and varied language to teach, yet most prior work on interactive learning from language assumes a particular form of input (e.g.,…

Artificial Intelligence · Computer Science 2021-07-06 Theodore R. Sumers , Mark K. Ho , Robert D. Hawkins , Karthik Narasimhan , Thomas L. Griffiths

The overall objective of 'social' dialogue systems is to support engaging, entertaining, and lengthy conversations on a wide variety of topics, including social chit-chat. Apart from raw dialogue data, user-provided ratings are the most…

Computation and Language · Computer Science 2018-11-05 Igor Shalyminov , Ondřej Dušek , Oliver Lemon

Like humans, large language models (LLMs) do not always generate the best output on their first try. Motivated by how humans refine their written text, we introduce Self-Refine, an approach for improving initial outputs from LLMs through…

Robots will eventually be part of every household. It is thus critical to enable algorithms to learn from and be guided by non-expert users. In this paper, we bring a human in the loop, and enable a human teacher to give feedback to a…

Computation and Language · Computer Science 2017-06-06 Huan Ling , Sanja Fidler

As large language models improve, there is increasing interest in techniques that leverage these models' capabilities to refine their own outputs. In this work, we introduce Shepherd, a language model specifically tuned to critique…

AI chatbots are rapidly shaping how people encounter the news, yet no prior study has systematically measured how accurately these systems, with their proprietary search integrations and retrieval-synthesis pipelines, handle emerging facts…

Computation and Language · Computer Science 2026-05-22 Mirac Suzgun , Emily Shen , Federico Bianchi , Alexander Spangher , Thomas Icard , Daniel E. Ho , Dan Jurafsky , James Zou

Recently, utilizing deep neural networks to build the opendomain dialogue models has become a hot topic. However, the responses generated by these models suffer from many problems such as responses not being contextualized and tend to…

Computation and Language · Computer Science 2023-09-07 Mengjuan Liu , Chenyang Liu , Yunfan Yang , Jiang Liu , Mohan Jing

Encoder-decoder based neural architectures serve as the basis of state-of-the-art approaches in end-to-end open domain dialog systems. Since most of such systems are trained with a maximum likelihood~(MLE) objective they suffer from issues…

The dynamics of human-AI communication have been reshaped by language models such as ChatGPT. However, extant research has primarily focused on dyadic communication, leaving much to be explored regarding the dynamics of human-AI…

Human-Computer Interaction · Computer Science 2024-07-01 Sion Yoon , Tae Eun Kim , Yoo Jung Oh

As a natural language assistant, ChatGPT is capable of performing various tasks, including but not limited to article generation, code completion, and data analysis. Furthermore, ChatGPT has consistently demonstrated a remarkable level of…

Computation and Language · Computer Science 2023-03-15 Yunjie Ji , Yan Gong , Yiping Peng , Chao Ni , Peiyan Sun , Dongyu Pan , Baochang Ma , Xiangang Li

We propose novel AI-empowered chat bots for learning as conversation where a user does not read a passage but gains information and knowledge through conversation with a teacher bot. Our information-acquisition-oriented dialogue system…

Computation and Language · Computer Science 2022-05-31 Pengshan Cai , Hui Wan , Fei Liu , Mo Yu , Hong Yu , Sachindra Joshi

The development of natural language processing algorithms and the explosive growth of conversational data are encouraging researches on the human-computer conversation. Still, getting qualified conversational data on a large scale is…

Computation and Language · Computer Science 2020-02-13 Sihyeon Jo , Seungryong Yoo , Sangwon Im , Seung Hee Yang , Tong Zuo , Hee-Eun Kim , SangWook Han , Seong-Woo Kim

A proactive dialogue system has the ability to proactively lead the conversation. Different from the general chatbots which only react to the user, proactive dialogue systems can be used to achieve some goals, e.g., to recommend some items…

Computation and Language · Computer Science 2021-07-20 Yutao Zhu , Jian-Yun Nie , Kun Zhou , Pan Du , Hao Jiang , Zhicheng Dou

In the rapidly evolving domain of artificial intelligence, chatbots have emerged as a potent tool for various applications ranging from e-commerce to healthcare. This research delves into the intricacies of chatbot technology, from its…

Human-Computer Interaction · Computer Science 2023-11-17 Feriel Khennouche , Youssef Elmir , Nabil Djebari , Yassine Himeur , Abbes Amira

In recent times, a large number of people have been involved in establishing their own businesses. Unlike humans, chatbots can serve multiple customers at a time, are available 24/7 and reply in less than a fraction of a second. Though…

In recent years, the field of artificial intelligence has been rapidly developing. Among them, OpenAI's ChatGPT excels at natural language processing tasks and can also generate source code. However, the generated code often has problems…

Software Engineering · Computer Science 2024-07-17 Jun Yoshida , Oh Sato , Hane Kondo , Hiroaki Hashiura , Atsuo Hazeyama