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We propose to use question answering (QA) data from Web forums to train chatbots from scratch, i.e., without dialog training data. First, we extract pairs of question and answer sentences from the typically much longer texts of questions…

Computation and Language · Computer Science 2017-10-03 Martin Boyanov , Ivan Koychev , Preslav Nakov , Alessandro Moschitti , Giovanni Da San Martino

Deployed dialogue agents have the potential to integrate human feedback to continuously improve themselves. However, humans may not always provide explicit signals when the chatbot makes mistakes during interactions. In this work, we…

Computation and Language · Computer Science 2022-10-31 Weiyan Shi , Emily Dinan , Kurt Shuster , Jason Weston , Jing Xu

Conversational practice, while crucial for all language learners, can be challenging to get enough of and very expensive. Chatbots are computer programs developed to engage in conversations with humans. They are designed as software avatars…

Human-Computer Interaction · Computer Science 2020-11-17 Jasna Petrovic , Mladjan Jovanovic

A chatbot that converses like a human should be goal-oriented (i.e., be purposeful in conversation), which is beyond language generation. However, existing dialogue systems often heavily rely on cumbersome hand-crafted rules or costly…

Computation and Language · Computer Science 2020-05-27 Jianfeng Liu , Feiyang Pan , Ling Luo

Although people have the ability to engage in vapid dialogue without effort, this may not be a uniquely human trait. Since the 1960's researchers have been trying to create agents that can generate artificial conversation. These programs…

Computation and Language · Computer Science 2021-06-07 Thomas Conley , Jack St. Clair , Jugal Kalita

Fully data driven Chatbots for non-goal oriented dialogues are known to suffer from inconsistent behaviour across their turns, stemming from a general difficulty in controlling parameters like their assumed background personality and…

Computation and Language · Computer Science 2020-03-31 Fabian Galetzka , Chukwuemeka U. Eneh , David Schlangen

Despite recent progress, state-of-the-art question answering models remain vulnerable to a variety of adversarial attacks. While dynamic adversarial data collection, in which a human annotator tries to write examples that fool a…

Computation and Language · Computer Science 2022-03-16 Max Bartolo , Tristan Thrush , Robin Jia , Sebastian Riedel , Pontus Stenetorp , Douwe Kiela

We present BlenderBot 3x, an update on the conversational model BlenderBot 3, which is now trained using organic conversation and feedback data from participating users of the system in order to improve both its skills and safety. We are…

While strong progress has been made in image captioning over the last years, machine and human captions are still quite distinct. A closer look reveals that this is due to the deficiencies in the generated word distribution, vocabulary…

Computer Vision and Pattern Recognition · Computer Science 2017-11-07 Rakshith Shetty , Marcus Rohrbach , Lisa Anne Hendricks , Mario Fritz , Bernt Schiele

AI-driven chatbots have become an emerging solution to address psychological distress. Due to the lack of psychotherapeutic data, researchers use dialogues scraped from online peer support forums to train them. But since the responses in…

Computation and Language · Computer Science 2023-05-18 Anuradha Welivita , Pearl Pu

Recent Large Language Models (LLMs) have shown remarkable capabilities in mimicking fictional characters or real humans in conversational settings. However, the realism and consistency of these responses can be further enhanced by providing…

Computation and Language · Computer Science 2023-12-29 Seokhoon Jeong , Assentay Makhmud

Artificial intelligence chatbots are the vanguard in technology-based intervention to change people's behavior. To develop intervention chatbots, the first step is to understand natural language conversation strategies in human…

Computation and Language · Computer Science 2021-07-23 Kai-Hui Liang , Patrick Lange , Yoo Jung Oh , Jingwen Zhang , Yoshimi Fukuoka , Zhou Yu

Despite important progress, conversational systems often generate dialogues that sound unnatural to humans. We conjecture that the reason lies in their different training and testing conditions: agents are trained in a controlled "lab"…

Computation and Language · Computer Science 2021-04-01 Alberto Testoni , Raffaella Bernardi

Developed by OpenAI, ChatGPT (Conditional Generative Pre-trained Transformer) is an artificial intelligence technology that is fine-tuned using supervised machine learning and reinforcement learning techniques, allowing a computer to…

Recent advances in interactive large language models like ChatGPT have revolutionized various domains; however, their behavior in natural and role-play conversation settings remains underexplored. In our study, we address this gap by deeply…

Computation and Language · Computer Science 2024-03-28 Yufei Tao , Ameeta Agrawal , Judit Dombi , Tetyana Sydorenko , Jung In Lee

Search systems on the Web rely on user input to generate relevant results. Since early information retrieval systems, users are trained to issue keyword searches and adapt to the language of the system. Recent research has shown that users…

Information Retrieval · Computer Science 2023-02-14 Andrea Papenmeier , Dagmar Kern , Daniel Hienert , Alfred Sliwa , Ahmet Aker , Norbert Fuhr

Self-learning paradigms in large-scale conversational AI agents tend to leverage user feedback in bridging between what they say and what they mean. However, such learning, particularly in Markov-based query rewriting systems have far from…

Computation and Language · Computer Science 2022-05-03 Pragaash Ponnusamy , Clint Solomon Mathialagan , Gustavo Aguilar , Chengyuan Ma , Chenlei Guo

We study reinforcement learning of chatbots with recurrent neural network architectures when the rewards are noisy and expensive to obtain. For instance, a chatbot used in automated customer service support can be scored by quality…

Machine Learning · Statistics 2017-02-14 Kirthevasan Kandasamy , Yoram Bachrach , Ryota Tomioka , Daniel Tarlow , David Carter

In this research, by responding to users' utterances with multiple replies to create a group chat atmosphere, we alleviate the problem that Natural Language Generation chatbots might reply with inappropriate content, thus causing a bad user…

Human-Computer Interaction · Computer Science 2022-12-14 Eason Chen

Building open-domain conversational systems (or chatbots) that produce convincing responses is a recognized challenge. Recent state-of-the-art (SoTA) transformer-based models for the generation of natural language dialogue have demonstrated…

Computation and Language · Computer Science 2022-02-15 Tosin Adewumi , Rickard Brännvall , Nosheen Abid , Maryam Pahlavan , Sana Sabah Sabry , Foteini Liwicki , Marcus Liwicki