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Misleading or false information has been creating chaos in some places around the world. To mitigate this issue, many researchers have proposed automated fact-checking methods to fight the spread of fake news. However, most methods cannot…
Explainable machine learning and artificial intelligence models have been used to justify a model's decision-making process. This added transparency aims to help improve user performance and understanding of the underlying model. However,…
Adding explanations to recommender systems is said to have multiple benefits, such as increasing user trust or system transparency. Previous work from other application areas suggests that specific user characteristics impact the users'…
Explanations in interactive machine-learning systems facilitate debugging and improving prediction models. However, the effectiveness of various global model-centric and data-centric explanations in aiding domain experts to detect and…
To achieve optimal human-system integration in the context of user-AI interaction it is important that users develop a valid representation of how AI works. In most of the everyday interaction with technical systems users construct mental…
Machine learning systems have become popular in fields such as marketing, financing, or data mining. While they are highly accurate, complex machine learning systems pose challenges for engineers and users. Their inherent complexity makes…
Natural language explanations in recommender systems are often framed as a review generation task, leveraging user reviews as ground-truth supervision. While convenient, this approach conflates a user's opinion with the system's reasoning,…
Search and recommender systems that take the initiative to ask clarifying questions to better understand users' information needs are receiving increasing attention from the research community. However, to the best of our knowledge, there…
Clarifying questions are an integral component of modern information retrieval systems, directly impacting user satisfaction and overall system performance. Poorly formulated questions can lead to user frustration and confusion, negatively…
The adoption of machine learning in high-stakes applications such as healthcare and law has lagged in part because predictions are not accompanied by explanations comprehensible to the domain user, who often holds the ultimate…
The challenge of creating interpretable models has been taken up by two main research communities: ML researchers primarily focused on lower-level explainability methods that suit the needs of engineers, and HCI researchers who have more…
Explainability has been a goal for Artificial Intelligence (AI) systems since their conception, with the need for explainability growing as more complex AI models are increasingly used in critical, high-stakes settings such as healthcare.…
Generating natural language explanations for recommendations has become increasingly important in recommender systems. Traditional approaches typically treat user reviews as ground truth for explanations and focus on improving review…
Ambiguous questions are a challenge for Question Answering models, as they require answers that cover multiple interpretations of the original query. To this end, these models are required to generate long-form answers that often combine…
With the growing pervasiveness of artificial intelligence, the ability to explain the inferences made by machine learning models has become increasingly important. Numerous techniques for model explainability have been proposed, with…
Calibration strengthens the trustworthiness of black-box models by producing better accurate confidence estimates on given examples. However, little is known about if model explanations can help confidence calibration. Intuitively, humans…
With the increasing demand for predictable and accountable Artificial Intelligence, the ability to explain or justify recommender systems results by specifying how items are suggested, or why they are relevant, has become a primary goal.…
A number of exciting advances have been made in automated fact-checking thanks to increasingly larger datasets and more powerful systems, leading to improvements in the complexity of claims which can be accurately fact-checked. However,…
The growing need for trustworthy machine learning has led to the blossom of interpretability research. Numerous explanation methods have been developed to serve this purpose. However, these methods are deficiently and inappropriately…
While research on explainable AI (XAI) is booming and explanation techniques have proven promising in many application domains, standardised human-centred evaluation procedures are still missing. In addition, current evaluation procedures…