Related papers: MultiWOZ 2.3: A multi-domain task-oriented dialogu…
Task-oriented dialogue (TOD) systems aim to efficiently handle task-oriented conversations, including information collection. How to utilize TOD accurately, efficiently and effectively for information collection has always been a critical…
In dialogue state tracking (DST), labeling the dataset involves considerable human labor. We propose a new self-training framework for few-shot generative DST that utilize unlabeled data. Our self-training method iteratively improves the…
Zero-shot transfer learning for Dialogue State Tracking (DST) helps to handle a variety of task-oriented dialogue domains without the cost of collecting in-domain data. Existing works mainly study common data- or model-level augmentation…
In light of recent advances in large language models (LLMs), the expectations for the next generation of virtual assistants include enhanced naturalness and adaptability across diverse usage scenarios. However, the creation of high-quality…
As a crucial component in task-oriented dialog systems, the Natural Language Generation (NLG) module converts a dialog act represented in a semantic form into a response in natural language. The success of traditional template-based or…
The demand for abstractive dialog summary is growing in real-world applications. For example, customer service center or hospitals would like to summarize customer service interaction and doctor-patient interaction. However, few researchers…
Task-Oriented Dialogue (TOD) systems are designed to carry out specific tasks by tracking dialogue states and generating appropriate responses to help users achieve defined goals. Recently, end-to-end dialogue models pre-trained based on…
Zero-shot transfer learning for multi-domain dialogue state tracking can allow us to handle new domains without incurring the high cost of data acquisition. This paper proposes new zero-short transfer learning technique for dialogue state…
Dialog state tracking (DST) is a core component in task-oriented dialog systems. Existing approaches for DST mainly fall into one of two categories, namely, ontology-based and ontology-free methods. An ontology-based method selects a value…
This paper studies the exposure bias problem in task-oriented dialog systems, where the model's generated content over multiple turns drives the dialog context away from the ground-truth distribution at training time, introducing error…
Slot filling is a fundamental task in dialog state tracking in task-oriented dialog systems. In multi-domain task-oriented dialog system, user utterances and system responses may mention multiple named entities and attributes values. A…
In dialogue systems, a dialogue state tracker aims to accurately find a compact representation of the current dialogue status, based on the entire dialogue history. While previous approaches often define dialogue states as a combination of…
Since state-of-the-art approaches to offensive language detection rely on supervised learning, it is crucial to quickly adapt them to the continuously evolving scenario of social media. While several approaches have been proposed to tackle…
Building user trust in dialogue agents requires smooth and consistent dialogue exchanges. However, agents can easily lose conversational context and generate irrelevant utterances. These situations are called dialogue breakdown, where agent…
Pre-trained conversation models (PCMs) have achieved promising progress in recent years. However, existing PCMs for Task-oriented dialog (TOD) are insufficient for capturing the sequential nature of the TOD-related tasks, as well as for…
Goal-oriented dialogue systems are now being widely adopted in industry where it is of key importance to maintain a rapid prototyping cycle for new products and domains. Data-driven dialogue system development has to be adapted to meet this…
Many efforts have been made to construct dialog systems for different types of conversations, such as task-oriented dialog (TOD) and open-domain dialog (ODD). To better mimic human-level conversations that usually fuse various dialog modes,…
Dialogue State Tracking (DST), a crucial component of task-oriented dialogue (ToD) systems, keeps track of all important information pertaining to dialogue history: filling slots with the most probable values throughout the conversation.…
Task-oriented dialogue research has mainly focused on a few popular languages like English and Chinese, due to the high dataset creation cost for a new language. To reduce the cost, we apply manual editing to automatically translated data.…
Zero-shot transfer learning for dialogue state tracking (DST) enables us to handle a variety of task-oriented dialogue domains without the expense of collecting in-domain data. In this work, we propose to transfer the \textit{cross-task}…