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Related papers: Towards Topic-Guided Conversational Recommender Sy…

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When traveling to a foreign country, we are often in dire need of an intelligent conversational agent to provide instant and informative responses to our various queries. However, to build such a travel agent is non-trivial. First of all,…

Computation and Language · Computer Science 2019-07-03 Lizi Liao , Ryuichi Takanobu , Yunshan Ma , Xun Yang , Minlie Huang , Tat-Seng Chua

Recommender systems (RecSys) have been well developed to assist user decision making. Traditional RecSys usually optimize a single objective (e.g., rating prediction errors or ranking quality) in the model. There is an emerging demand in…

Information Retrieval · Computer Science 2023-06-13 Yong Zheng , David , Wang

Conversational recommender systems (CRSs) operate under incremental preference revelation, requiring systems to make recommendation decisions under uncertainty. While recent approaches particularly those built on large language models…

Information Retrieval · Computer Science 2026-04-14 Subham Raj , Aman Vaibhav Jha , Mayank Anand , Sriparna Saha

Conversational recommender systems (CRSs) integrate both recommendation and dialogue tasks, making their evaluation uniquely challenging. Existing approaches primarily assess CRS performance by separately evaluating item recommendation and…

Information Retrieval · Computer Science 2026-01-27 Nuo Chen , Quanyu Dai , Xiaoyu Dong , Piaohong Wang , Qinglin Jia , Zhaocheng Du , Zhenhua Dong , Xiao-Ming Wu

Conversational recommender systems (CRSs) are improving rapidly, according to the standard recommendation accuracy metrics. However, it is essential to make sure that these systems are robust in interacting with users including regular and…

Information Retrieval · Computer Science 2023-03-13 Ali Montazeralghaem , James Allan

Traditional recommendation systems produce static rather than interactive recommendations invariant to a user's specific requests, clarifications, or current mood, and can suffer from the cold-start problem if their tastes are unknown.…

Computation and Language · Computer Science 2019-09-10 Dongyeop Kang , Anusha Balakrishnan , Pararth Shah , Paul Crook , Y-Lan Boureau , Jason Weston

Conversational Recommender Systems (CRSs) aim to provide personalized recommendations by capturing user preferences through interactive dialogues. Explainability in CRSs is crucial as it enables users to understand the reasoning behind…

Computation and Language · Computer Science 2025-10-03 Zhangchi Qiu , Linhao Luo , Shirui Pan , Alan Wee-Chung Liew

Sequential recommendation (SR) is to accurately recommend a list of items for a user based on her current accessed ones. While new-coming users continuously arrive in the real world, one crucial task is to have inductive SR that can produce…

Information Retrieval · Computer Science 2021-02-01 Cheng Hsu , Cheng-Te Li

In the era of information explosion, Recommender Systems (RS) are essential for alleviating information overload and providing personalized user experiences. Recent advances in diffusion-based generative recommenders have shown promise in…

Information Retrieval · Computer Science 2025-11-18 Chengyi Liu , Xiao Chen , Shijie Wang , Wenqi Fan , Qing Li

Recommender systems (RS) have become crucial tools for information filtering in various real world scenarios. And cross domain recommendation (CDR) has been widely explored in recent years in order to provide better recommendation results…

Information Retrieval · Computer Science 2025-03-19 Hao Zhang , Mingyue Cheng , Qi Liu , Junzhe Jiang , Xianquan Wang , Rujiao Zhang , Chenyi Lei , Enhong Chen

Conversational information access is an emerging research area. Currently, human evaluation is used for end-to-end system evaluation, which is both very time and resource intensive at scale, and thus becomes a bottleneck of progress. As an…

Information Retrieval · Computer Science 2020-06-17 Shuo Zhang , Krisztian Balog

When interacting with Retrieval-Augmented Generation (RAG)-based conversational agents, the users must carefully craft their queries to be understood correctly. Yet, understanding the system's capabilities can be challenging for the users,…

Computation and Language · Computer Science 2024-03-19 Anuja Tayal , Aman Tyagi

Conversational recommender system is an emerging area that has garnered an increasing interest in the community, especially with the advancements in large language models (LLMs) that enable diverse reasoning over conversational input.…

Computation and Language · Computer Science 2024-06-11 Minjin Kim , Minju Kim , Hana Kim , Beong-woo Kwak , Soyeon Chun , Hyunseo Kim , SeongKu Kang , Youngjae Yu , Jinyoung Yeo , Dongha Lee

This study introduces Conversation Routines (CR), a structured prompt engineering framework for developing task-oriented dialog systems using Large Language Models (LLMs). While LLMs demonstrate remarkable natural language understanding…

Computation and Language · Computer Science 2025-02-25 Giorgio Robino

While language models (LMs) offer great potential for conversational recommender systems (CRSs), the paucity of public CRS data makes fine-tuning LMs for CRSs challenging. In response, LMs as user simulators qua data generators can be used…

Computation and Language · Computer Science 2025-10-06 Moonkyung Ryu , Chih-Wei Hsu , Yinlam Chow , Mohammad Ghavamzadeh , Craig Boutilier

The emerging topic of sequential recommender systems has attracted increasing attention in recent years.Different from the conventional recommender systems including collaborative filtering and content-based filtering, SRSs try to…

Information Retrieval · Computer Science 2020-01-15 Shoujin Wang , Liang Hu , Yan Wang , Longbing Cao , Quan Z. Sheng , Mehmet Orgun

Recent years witnessed several advances in developing multi-goal conversational recommender systems (MG-CRS) that can proactively attract users' interests and naturally lead user-engaged dialogues with multiple conversational goals and…

Information Retrieval · Computer Science 2022-04-15 Yang Deng , Wenxuan Zhang , Weiwen Xu , Wenqiang Lei , Tat-Seng Chua , Wai Lam

While previous chapters focused on recommendation systems (RSs) based on standardized, non-verbal user feedback such as purchases, views, and clicks -- the advent of LLMs has unlocked the use of natural language (NL) interactions for…

The field of conversational information seeking, which is rapidly gaining interest in both academia and industry, is changing how we interact with search engines through natural language interactions. Existing datasets and methods are…

Information Retrieval · Computer Science 2024-05-13 Chris Samarinas , Hamed Zamani

While Conversational Recommender Systems (CRS) have matured technically, they frequently lack principled methods for encoding latent experiential aims as adaptive state variables. Consequently, contemporary architectures often prioritise…

Human-Computer Interaction · Computer Science 2026-01-13 Raj Mahmud , Shlomo Berkovsky , Mukesh Prasad , A. Baki Kocaballi