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Related papers: Towards Topic-Guided Conversational Recommender Sy…

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Conversational recommender systems (CRSs) aim to recommend high-quality items to users through a dialogue interface. It usually contains multiple sub-tasks, such as user preference elicitation, recommendation, explanation, and item…

Information Retrieval · Computer Science 2023-08-14 Yue Feng , Shuchang Liu , Zhenghai Xue , Qingpeng Cai , Lantao Hu , Peng Jiang , Kun Gai , Fei Sun

Conversational recommender systems (CRS) enable users to articulate their preferences and provide feedback through natural language. With the advent of large language models (LLMs), the potential to enhance user engagement with CRS and…

Human-Computer Interaction · Computer Science 2024-05-24 Yizhe Zhang , Yucheng Jin , Li Chen , Ting Yang

Conversational recommender systems (CRSs) aim to proactively capture user preferences through natural language dialogue and recommend high-quality items. To achieve this, CRS gathers user preferences via a dialog module and builds user…

Artificial Intelligence · Computer Science 2025-11-12 Zhenye Yang , Jinpeng Chen , Huan Li , Xiongnan Jin , Xuanyang Li , Junwei Zhang , Hongbo Gao , Kaimin Wei , Senzhang Wang

Conversational recommender systems (CRSs) aim to provide recommendation services via natural language conversations. Although a number of approaches have been proposed for developing capable CRSs, they typically rely on sufficient training…

Computation and Language · Computer Science 2024-06-21 Xiaolei Wang , Kun Zhou , Xinyu Tang , Wayne Xin Zhao , Fan Pan , Zhao Cao , Ji-Rong Wen

Recommender systems (RS), serving at the forefront of Human-centered AI, are widely deployed in almost every corner of the web and facilitate the human decision-making process. However, despite their enormous capabilities and potential, RS…

Information Retrieval · Computer Science 2024-02-23 Yingqiang Ge , Shuchang Liu , Zuohui Fu , Juntao Tan , Zelong Li , Shuyuan Xu , Yunqi Li , Yikun Xian , Yongfeng Zhang

In Conversational Recommendation System (CRS), an agent is asked to recommend a set of items to users within natural language conversations. To address the need for both conversational capability and personalized recommendations, prior…

Computation and Language · Computer Science 2023-10-30 Yeongseo Jung , Eunseo Jung , Lei Chen

The conversational recommendation system (CRS) has been criticized regarding its user experience in real-world scenarios, despite recent significant progress achieved in academia. Existing evaluation protocols for CRS may prioritize…

Computation and Language · Computer Science 2024-05-07 Chen Huang , Peixin Qin , Yang Deng , Wenqiang Lei , Jiancheng Lv , Tat-Seng Chua

Traditional recommender systems estimate user preference on items purely based on historical interaction records, thus failing to capture fine-grained yet dynamic user interests and letting users receive recommendation only passively.…

Information Retrieval · Computer Science 2023-05-02 Xuhui Ren , Tong Chen , Quoc Viet Hung Nguyen , Lizhen Cui , Zi Huang , Hongzhi Yin

Though recent end-to-end neural models have shown promising progress on Conversational Recommender System (CRS), two key challenges still remain. First, the recommended items cannot be always incorporated into the generated replies…

Computation and Language · Computer Science 2021-09-28 Zujie Liang , Huang Hu , Can Xu , Jian Miao , Yingying He , Yining Chen , Xiubo Geng , Fan Liang , Daxin Jiang

Conversational recommendation systems (CRS) could acquire dynamic user preferences towards desired items through multi-round interactive dialogue. Previous CRS mainly focuses on the single conversation (subsession) that user quits after a…

Information Retrieval · Computer Science 2023-10-23 Yu Ji , Qi Shen , Shixuan Zhu , Hang Yu , Yiming Zhang , Chuan Cui , Zhihua Wei

Sequential Recommendation Systems (SRS) have become essential in many real-world applications. However, existing SRS methods often rely on collaborative filtering signals and fail to capture real-time user preferences, while Conversational…

Information Retrieval · Computer Science 2025-09-12 Yifan Wang , Shen Gao , Jiabao Fang , Rui Yan , Billy Chiu , Shuo Shang

Traditional recommender systems (RS) typically use user-item rating histories as their main data source. However, deep generative models now have the capability to model and sample from complex data distributions, including user-item…

Conversational recommendation systems (CRS) leverage contextual information from conversations to generate recommendations but often struggle due to a lack of collaborative filtering (CF) signals, which capture user-item interaction…

Information Retrieval · Computer Science 2025-02-12 Ahmad Bin Rabiah , Nafis Sadeq , Julian McAuley

In Conversational Recommendation Systems (CRS), a user can provide feedback on recommended items at each interaction turn, leading the CRS towards more desirable recommendations. Currently, different types of CRS offer various possibilities…

Information Retrieval · Computer Science 2024-01-12 Maria Vlachou , Craig Macdonald

Recommender systems are software applications that help users find items of interest in situations of information overload in a personalized way, using knowledge about the needs and preferences of individual users. In conversational…

Artificial Intelligence · Computer Science 2022-02-10 Tommaso Di Noia , Francesco Donini , Dietmar Jannach , Fedelucio Narducci , Claudio Pomo

Research and development on conversational recommender systems (CRSs) critically depends on sound and reliable evaluation methodologies. However, the interactive nature of these systems poses significant challenges for automatic evaluation.…

Information Retrieval · Computer Science 2025-10-08 Nolwenn Bernard , Krisztian Balog

Recommender systems (RSs) aim to help users to effectively retrieve items of their interests from a large catalogue. For a quite long period of time, researchers and practitioners have been focusing on developing accurate RSs. Recent years…

Information Retrieval · Computer Science 2023-11-20 Shoujin Wang , Xiuzhen Zhang , Yan Wang , Huan Liu , Francesco Ricci

Conversational Recommender Systems (CRSs) aim to provide personalized recommendations by interacting with users through conversations. Most existing studies of CRS focus on extracting user preferences from conversational contexts. However,…

Information Retrieval · Computer Science 2025-04-28 Yibiao Wei , Jie Zou , Weikang Guo , Guoqing Wang , Xing Xu , Yang Yang

Conversational recommender systems (CRSs) aim to understand the information needs and preferences expressed in a dialogue to recommend suitable items to the user. Most of the existing conversational recommendation datasets are synthesized…

Information Retrieval · Computer Science 2023-05-09 Yuanxing Liu , Weinan Zhang , Baohua Dong , Yan Fan , Hang Wang , Fan Feng , Yifan Chen , Ziyu Zhuang , Hengbin Cui , Yongbin Li , Wanxiang Che

Existing conversational recommendation (CR) systems usually suffer from insufficient item information when conducted on short dialogue history and unfamiliar items. Incorporating external information (e.g., reviews) is a potential solution…

Computation and Language · Computer Science 2021-06-03 Yu Lu , Junwei Bao , Yan Song , Zichen Ma , Shuguang Cui , Youzheng Wu , Xiaodong He