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As conversational search becomes more pervasive, it becomes increasingly important to understand the user's underlying information needs when they converse with such systems in diverse domains. We conduct an in-situ study to understand…
We introduce Social IQa, the first largescale benchmark for commonsense reasoning about social situations. Social IQa contains 38,000 multiple choice questions for probing emotional and social intelligence in a variety of everyday…
Existing techniques for training language models can be misaligned with the truth: if we train models with imitation learning, they may reproduce errors that humans make; if we train them to generate text that humans rate highly, they may…
Neural Conversational QA tasks like ShARC require systems to answer questions based on the contents of a given passage. On studying recent state-of-the-art models on the ShARCQA task, we found indications that the models learn spurious…
_Uncertainty expressions_ such as "probably" or "highly unlikely" are pervasive in human language. While prior work has established that there is population-level agreement in terms of how humans quantitatively interpret these expressions,…
Figurative language is commonplace in natural language, and while making communication memorable and creative, can be difficult to understand. In this work, we investigate the robustness of Question Answering (QA) models on figurative text.…
Implicit Sentiment Analysis (ISA) is a crucial research area in natural language processing. Inspired by the idea of large language model Chain of Thought (CoT), this paper introduces a Sentiment Analysis of Thinking (SAoT) framework. The…
Many neural network models nowadays have achieved promising performances in Chit-chat settings. The majority of them rely on an encoder for understanding the post and a decoder for generating the response. Without given assigned semantics,…
This study investigates the behaviors of Large Language Models (LLMs) when faced with conflicting prompts versus their internal memory. This will not only help to understand LLMs' decision mechanism but also benefit real-world applications,…
In implicit discourse relation classification, we want to predict the relation between adjacent sentences in the absence of any overt discourse connectives. This is challenging even for humans, leading to shortage of annotated data, a fact…
Open-domain conversational agents or chatbots are becoming increasingly popular in the natural language processing community. One of the challenges is enabling them to converse in an empathetic manner. Current neural response generation…
We investigate whether Large Language Models (LLMs) exhibit altruistic tendencies, and critically, whether their implicit associations and self-reports predict actual altruistic behavior. Using a multi-method approach inspired by human…
Compositional, structured models are appealing because they explicitly decompose problems and provide interpretable intermediate outputs that give confidence that the model is not simply latching onto data artifacts. Learning these models…
Although neural conversation models are effective in learning how to produce fluent responses, their primary challenge lies in knowing what to say to make the conversation contentful and non-vacuous. We present a new end-to-end approach to…
Sarcasm is a sophisticated speech act which commonly manifests on social communities such as Twitter and Reddit. The prevalence of sarcasm on the social web is highly disruptive to opinion mining systems due to not only its tendency of…
Communicative interactions involve a kind of procedural knowledge that is used by the human brain for processing verbal and nonverbal inputs and for language production. Although considerable work has been done on modeling human language…
A class of explainable NLP models for reasoning tasks support their decisions by generating free-form or structured explanations, but what happens when these supporting structures contain errors? Our goal is to allow users to interactively…
While conversing with chatbots, humans typically tend to ask many questions, a significant portion of which can be answered by referring to large-scale knowledge graphs (KG). While Question Answering (QA) and dialog systems have been…
Despite widespread use of LLMs as conversational agents, evaluations of performance fail to capture a crucial aspect of communication: interpreting language in context -- incorporating its pragmatics. Humans interpret language using beliefs…
Empathy is central to human connection, yet people often struggle to express it effectively. In blinded evaluations, large language models (LLMs) generate responses that are often judged more empathic than human-written ones. Yet when a…