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Multilingual intent classification is central to customer-service systems on global logistics platforms, where models must process noisy user queries across languages and hierarchical label spaces. Yet most existing multilingual benchmarks…

Computation and Language · Computer Science 2026-03-25 Haoyu He , Jinyu Zhuang , Haoran Chu , Shuhang Yu , J , T AI Group , Hao Wang , Kunpeng Han

Accurate translation of bug reports is critical for efficient collaboration in global software development. In this study, we conduct the first comprehensive evaluation of machine translation (MT) performance on bug reports, analyzing the…

Computation and Language · Computer Science 2025-05-12 Avinash Patil , Siru Tao , Aryan Jadon

An increasing number of media streaming services have expanded their offerings to include entities of multiple content types. For instance, audio streaming services that started by offering music only, now also offer podcasts, merchandise…

Information Retrieval · Computer Science 2024-08-20 Jan Malte Lichtenberg , Giuseppe Di Benedetto , Matteo Ruffini

Multilingual language models have been a crucial breakthrough as they considerably reduce the need of data for under-resourced languages. Nevertheless, the superiority of language-specific models has already been proven for languages having…

In recent years, the use of machine learning classifiers is of great value in solving a variety of problems in text classification. Sentiment mining is a kind of text classification in which, messages are classified according to sentiment…

Machine Learning · Computer Science 2014-02-18 Vinodhini G Chandrasekaran RM

Multilingual contextual embeddings have demonstrated state-of-the-art performance in zero-shot cross-lingual transfer learning, where multilingual BERT is fine-tuned on one source language and evaluated on a different target language.…

Computation and Language · Computer Science 2020-10-07 Phillip Keung , Yichao Lu , Julian Salazar , Vikas Bhardwaj

In this work, we introduce the construction of a machine translation (MT) assisted and human-in-the-loop multilingual parallel corpus with annotations of multi-word expressions (MWEs), named AlphaMWE. The MWEs include verbal MWEs (vMWEs)…

Computation and Language · Computer Science 2025-12-23 Lifeng Han , Najet Hadj Mohamed , Malak Rassem , Gareth Jones , Alan Smeaton , Goran Nenadic

We present an autonomous framework that leverages Large Language Models (LLMs) to automate end-to-end business analysis and market report generation. At its core, the system employs specialized agents - Researcher, Reviewer, Writer, and…

Computation and Language · Computer Science 2025-08-05 Roman Koshkin , Pengyu Dai , Nozomi Fujikawa , Masahito Togami , Marco Visentini-Scarzanella

In this paper, we propose a novel approach for aggregating online reviews, according to the opinions they express. Our methodology is unsupervised - due to the fact that it does not rely on pre-labeled reviews - and it is agnostic - since…

Social and Information Networks · Computer Science 2017-04-19 Michela Fazzolari , Marinella Petrocchi , Alessandro Tommasi , Cesare Zavattari

This paper mainly describes our winning solution (team name: www) to Amazon ESCI Challenge of KDD CUP 2022, which achieves a NDCG score of 0.9043 and wins the first place on task 1: the query-product ranking track. In this competition,…

Information Retrieval · Computer Science 2022-08-08 Qi Zhang , Zijian Yang , Yilun Huang , Ze Chen , Zijian Cai , Kangxu Wang , Jiewen Zheng , Jiarong He , Jin Gao

Health departments have been deploying text classification systems for the early detection of foodborne illness complaints in social media documents such as Yelp restaurant reviews. Current systems have been successfully applied for…

Computation and Language · Computer Science 2020-10-13 Ziyi Liu , Giannis Karamanolakis , Daniel Hsu , Luis Gravano

The development of open-source, multilingual medical language models can benefit a wide, linguistically diverse audience from different regions. To promote this domain, we present contributions from the following: First, we construct a…

Computation and Language · Computer Science 2024-06-04 Pengcheng Qiu , Chaoyi Wu , Xiaoman Zhang , Weixiong Lin , Haicheng Wang , Ya Zhang , Yanfeng Wang , Weidi Xie

Multiple-choice (MC) tests are an efficient method to assess English learners. It is useful for test creators to rank candidate MC questions by difficulty during exam curation. Typically, the difficulty is determined by having human test…

Computation and Language · Computer Science 2024-04-17 Vatsal Raina , Mark Gales

Recent advancements in high-quality, large-scale English resources have pushed the frontier of English Automatic Text Simplification (ATS) research. However, less work has been done on multilingual text simplification due to the lack of a…

Computation and Language · Computer Science 2023-05-26 Michael J. Ryan , Tarek Naous , Wei Xu

Although automated metrics are commonly used to evaluate NLG systems, they often correlate poorly with human judgements. Newer metrics such as BERTScore have addressed many weaknesses in prior metrics such as BLEU and ROUGE, which rely on…

Computation and Language · Computer Science 2021-08-20 Ruibo Liu , Jason Wei , Soroush Vosoughi

Being able to rank the similarity of short text segments is an interesting bonus feature of neural machine translation. Translation-based similarity measures include direct and pivot translation probability, as well as translation…

Computation and Language · Computer Science 2022-10-20 Jannis Vamvas , Rico Sennrich

Evaluation of a document summarization system has been a critical factor to impact the success of the summarization task. Previous approaches, such as ROUGE, mainly consider the informativeness of the assessed summary and require…

Computation and Language · Computer Science 2020-10-06 Hanlu Wu , Tengfei Ma , Lingfei Wu , Tariro Manyumwa , Shouling Ji

The vast majority of evaluation metrics for machine translation are supervised, i.e., (i) are trained on human scores, (ii) assume the existence of reference translations, or (iii) leverage parallel data. This hinders their applicability to…

Computation and Language · Computer Science 2024-03-05 Jonas Belouadi , Steffen Eger

Evaluating machine-generated text remains a significant challenge in NLP, especially for non-English languages. Current methodologies, including automated metrics, human assessments, and LLM-based evaluations, predominantly focus on…

Computation and Language · Computer Science 2025-07-21 Sumanth Doddapaneni , Mohammed Safi Ur Rahman Khan , Dilip Venkatesh , Raj Dabre , Anoop Kunchukuttan , Mitesh M. Khapra
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