Related papers: Are Words Commensurate with Actions? Quantifying C…

Online discourse covers a wide range of topics and many actors tailor their content to impact online discussions through carefully crafted messages and targeted campaigns. Yet the scale and diversity of online media content make it…

Text-based measurement in political research often treats classi6ication disagreement as random noise. We examine this assumption using con6idence-weighted human annotations of 5,000 social media messages by U.S. politicians. We 6ind that…

In sentiment analysis of longer texts, there may be a variety of topics discussed, of entities mentioned, and of sentiments expressed regarding each entity. We find a lack of studies exploring how such texts express their sentiment towards…

Understanding interpersonal communication requires, in part, understanding the social context and norms in which a message is said. However, current methods for identifying offensive content in such communication largely operate independent…

The quality of a user's social media experience is determined both by the content they see and by the quality of the conversation and interaction around it. In this paper, we look at replies to tweets from mainstream media outlets and…

A consumer-dependent (business-to-consumer) organization tends to present itself as possessing a set of human qualities, which is termed as the brand personality of the company. The perception is impressed upon the consumer through the…

Sentiment classification is widely used for product reviews and in online social media such as forums, Twitter, and blogs. However, the problem of classifying the sentiment of user comments on news sites has not been addressed yet. News…

Understanding how social power structures affect the way we interact with one another is of great interest to social scientists who want to answer fundamental questions about human behavior, as well as to computer scientists who want to…

In this work, we apply word embeddings and neural networks with Long Short-Term Memory (LSTM) to text classification problems, where the classification criteria are decided by the context of the application. We examine two applications in…

With the proliferation of social activism online, brands face heightened pressure from consumers to publicly address these issues. Yet, the optimal brand response strategy (i.e., whether and how to respond) in these contexts remains…

Text actionability detection is the problem of classifying user authored natural language text, according to whether it can be acted upon by a responding agent. In this paper, we propose a supervised learning framework for domain-aware,…

Citizens and Emergency Managers need to be able to distinguish ''fake'' (untrue) news posts from real news posts on social media during disasters. This paper is based on an online survey conducted in 2018 that produced 341 responses from…

Social networking and micro-blogging services, such as Twitter, play an important role in sharing digital information. Despite the popularity and usefulness of social media, there have been many instances where corrupted users found ways to…

A community of agents is subject to a stream of messages, which are represented as points on a plane of issues. Messages are sent by media and by agents themselves. Messages from media shape the public opinion. They are unbiased, i.e.…

The spread of online misinformation on social media is increasingly perceived as a problem for societal cohesion and democracy. The role of political leaders in this process has attracted less research attention, even though politicians who…

Social networking and micro-blogging services, such as Twitter, play an important role in sharing digital information. Despite the popularity and usefulness of social media, they are regularly abused by corrupt users. One of these nefarious…

Corrections given by ordinary social media users, also referred to as Social Correction have emerged as a viable intervention against misinformation as per the recent literature. However, little is known about how often users give disputing…

Increasingly, critical decisions in public policy, governance, and business strategy rely on a deeper understanding of the needs and opinions of constituent members (e.g. citizens, shareholders). While it has become easier to collect a…

If popular online platforms systematically expose their users to partisan and unreliable news, they could potentially contribute to societal issues like rising political polarization. This concern is central to the echo chamber and filter…

Bringing together considerations from three research trends (honest signals of collaboration, socio-semantic networks and homophily theory), we hypothesise that word use similarity and having similar social network positions are linked with…