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We introduce Vocal Sandbox, a framework for enabling seamless human-robot collaboration in situated environments. Systems in our framework are characterized by their ability to adapt and continually learn at multiple levels of abstraction…

Robotics · Computer Science 2024-11-06 Jennifer Grannen , Siddharth Karamcheti , Suvir Mirchandani , Percy Liang , Dorsa Sadigh

Empathy is crucial in enabling natural interactions within spoken dialogue systems, allowing machines to recognize and respond appropriately to paralinguistic cues such as age, gender, and emotion. Recent advancements in end-to-end speech…

The addressee estimation (understanding to whom somebody is talking) is a fundamental task for human activity recognition in multi-party conversation scenarios. Specifically, in the field of human-robot interaction, it becomes even more…

Artificial Intelligence · Computer Science 2025-02-03 Iveta Bečková , Štefan Pócoš , Giulia Belgiovine , Marco Matarese , Omar Eldardeer , Alessandra Sciutti , Carlo Mazzola

Pre-trained language models (LLMs) such as GPT-3 can carry fluent, multi-turn conversations out-of-the-box, making them attractive materials for chatbot design. Further, designers can improve LLM chatbot utterances by prepending textual…

Human-Computer Interaction · Computer Science 2023-02-08 J. D. Zamfirescu-Pereira , Bjoern Hartmann , Qian Yang

Chatbots have been an interesting application of natural language generation since its inception. With novel transformer based Generative AI methods, building chatbots have become trivial. Chatbots which are targeted at specific domains for…

Computation and Language · Computer Science 2024-06-14 Bhashithe Abeysinghe , Ruhan Circi

The research community has traditionally shown a keen interest in emotion modeling, with a notable emphasis on the detection aspect. In contrast, the exploration of emotion generation has received less attention.This study delves into an…

Human-Computer Interaction · Computer Science 2024-11-06 Taseen Mubassira , Mehedi Hasan , A. B. M. Alim Al Iislam

We study the problem of response selection for multi-turn conversation in retrieval-based chatbots. The task requires matching a response candidate with a conversation context, whose challenges include how to recognize important parts of…

Computation and Language · Computer Science 2017-11-01 Yu Wu , Wei Wu , Chen Xing , Can Xu , Zhoujun Li , Ming Zhou

This work aims to create a multimodal AI system that chats with humans and shares relevant photos. While earlier works were limited to dialogues about specific objects or scenes within images, recent works have incorporated images into…

Computation and Language · Computer Science 2023-05-08 Min Young Lee

Long-term, open-domain dialogue capabilities are essential for chatbots aiming to recall past interactions and demonstrate emotional intelligence (EI). Yet, most existing research relies on synthetic, LLM-generated data, leaving open…

Computation and Language · Computer Science 2025-02-20 Dong-Ho Lee , Adyasha Maharana , Jay Pujara , Xiang Ren , Francesco Barbieri

Textual conversational agent or chatbots' development gather tremendous traction from both academia and industries in recent years. Nowadays, chatbots are widely used as an agent to communicate with a human in some services such as booking…

Computation and Language · Computer Science 2019-06-25 Endang Wahyu Pamungkas

Measuring empathy in conversation can be challenging, as empathy is a complex and multifaceted psychological construct that involves both cognitive and emotional components. Human evaluations can be subjective, leading to inconsistent…

Artificial Intelligence · Computer Science 2023-01-31 Bushra Amjad , Muhammad Zeeshan , Mirza Omer Beg

In this paper we survey the methods and concepts developed for the evaluation of dialogue systems. Evaluation is a crucial part during the development process. Often, dialogue systems are evaluated by means of human evaluations and…

Computation and Language · Computer Science 2020-06-29 Jan Deriu , Alvaro Rodrigo , Arantxa Otegi , Guillermo Echegoyen , Sophie Rosset , Eneko Agirre , Mark Cieliebak

Social interactions play a crucial role in shaping human behavior, relationships, and societies. It encompasses various forms of communication, such as verbal conversation, non-verbal gestures, facial expressions, and body language. In this…

Machine Learning · Computer Science 2026-05-13 Alice Zhang , Callihan Bertley , Dawei Liang , Edison Thomaz

This paper investigates the empathetic responding capabilities of ChatGPT, particularly its latest iteration, GPT-4, in comparison to human-generated responses to a wide range of emotional scenarios, both positive and negative. We employ a…

Human-Computer Interaction · Computer Science 2024-03-12 Anuradha Welivita , Pearl Pu

Recent studies show the effectiveness of interview chatbots for information elicitation. However, designing an effective interview chatbot is non-trivial. Few tools exist to help designers design, evaluate, and improve an interview chatbot…

Human-Computer Interaction · Computer Science 2021-04-13 Xu Han , Michelle Zhou , Matthew Turner , Tom Yeh

Conversational question answering aims to provide natural-language answers to users in information-seeking conversations. Existing conversational QA benchmarks compare models with pre-collected human-human conversations, using ground-truth…

Computation and Language · Computer Science 2022-03-23 Huihan Li , Tianyu Gao , Manan Goenka , Danqi Chen

In the rapidly evolving field of natural language processing, dialogue systems primarily employ a single-step dialogue paradigm. Although this paradigm is efficient, it lacks the depth and fluidity of human interactions and does not appear…

Computation and Language · Computer Science 2024-07-15 Hao Yang , Hongyuan Lu , Xinhua Zeng , Yang Liu , Xiang Zhang , Haoran Yang , Yumeng Zhang , Shan Huang , Yiran Wei , Wai Lam

Recent advances in natural-language processing and data analysis allow software bots to become virtual team members, providing an additional set of automated eyes and additional perspectives for informing and supporting teamwork. In this…

Software Engineering · Computer Science 2020-07-20 Christoph Matthies , Franziska Dobrigkeit , Guenter Hesse

Dialogue systems have been used as conversation partners in English learning, but few have studied whether these systems improve learning outcomes. Student passion and perseverance, or grit, has been associated with language learning…

Computation and Language · Computer Science 2024-10-01 Li Siyan , Teresa Shao , Zhou Yu , Julia Hirschberg

Robot-moderated group discussions have the potential to facilitate engaging and productive interactions among human participants. Previous work on topic management in conversational agents has predominantly focused on human engagement and…

Robotics · Computer Science 2025-04-04 Georgios Hadjiantonis , Sarah Gillet , Marynel Vázquez , Iolanda Leite , Fethiye Irmak Dogan
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