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The main aim of this paper is to introduce automated generation of scripted dialogue as a worthwhile topic of investigation. In particular the fact that scripted dialogue involves two layers of communication, i.e., uni-directional…

Computation and Language · Computer Science 2007-05-23 Paul Piwek , Kees van Deemter

Automatic dialogue evaluation plays a crucial role in open-domain dialogue research. Previous works train neural networks with limited annotation for conducting automatic dialogue evaluation, which would naturally affect the evaluation…

Computation and Language · Computer Science 2019-12-11 Lu Li , Zhongheng He , Xiangyang Zhou , Dianhai Yu

We explore question generation in the context of knowledge-grounded dialogs focusing on explainability and evaluation. Inspired by previous work on planning-based summarisation, we present a model which instead of directly generating a…

Computation and Language · Computer Science 2024-04-12 Juliette Faille , Quentin Brabant , Gwenole Lecorve , Lina M. Rojas-Barahona , Claire Gardent

Dialogue systems pretrained with large language models generate locally coherent responses, but lack the fine-grained control over responses necessary to achieve specific goals. A promising method to control response generation is…

Computation and Language · Computer Science 2021-03-26 Prakhar Gupta , Jeffrey P. Bigham , Yulia Tsvetkov , Amy Pavel

On-the-job learning consists in continuously learning while being used in production, in an open environment, meaning that the system has to deal on its own with situations and elements never seen before. The kind of systems that seem to be…

Computation and Language · Computer Science 2021-03-01 Mathilde Veron , Sophie Rosset , Olivier Galibert , Guillaume Bernard

The ability of a dialog system to express consistent language style during conversations has a direct, positive impact on its usability and on user satisfaction. Although previous studies have demonstrated that style transfer is feasible…

Computation and Language · Computer Science 2021-09-14 Hao Fu , Yan Wang , Ruihua Song , Tianran Hu , Jianyun Nie

Recent conditional language models are able to continue any kind of text source in an often seemingly fluent way. This fact encouraged research in the area of open-domain conversational systems that are based on powerful language models and…

Computation and Language · Computer Science 2023-08-14 Fabian Galetzka , Anne Beyer , David Schlangen

Nowadays, the current neural network models of dialogue generation(chatbots) show great promise for generating answers for chatty agents. But they are short-sighted in that they predict utterances one at a time while disregarding their…

Computation and Language · Computer Science 2023-01-19 Jabri Ismail , Aboulbichr Ahmed , El ouaazizi Aziza

Multiple different responses are often plausible for a given open domain dialog context. Prior work has shown the importance of having multiple valid reference responses for meaningful and robust automated evaluations. In such cases, common…

Computation and Language · Computer Science 2021-06-08 Varun Gangal , Harsh Jhamtani , Eduard Hovy , Taylor Berg-Kirkpatrick

Knowledge models are fundamental to dialogue systems for enabling conversational interactions, which require handling domain-specific knowledge. Ensuring effective communication in information-providing conversations entails aligning user…

Computation and Language · Computer Science 2024-08-13 Phillip Schneider , Nektarios Machner , Kristiina Jokinen , Florian Matthes

The rapid advancement of large language models (LLMs) has revolutionized role-playing, enabling the development of general role-playing models. However, current role-playing training has two significant issues: (I) Using a predefined role…

Computation and Language · Computer Science 2025-06-10 Yeyong Yu , Runsheng Yu , Haojie Wei , Zhanqiu Zhang , Quan Qian

Coping with ambiguous questions has been a perennial problem in real-world dialogue systems. Although clarification by asking questions is a common form of human interaction, it is hard to define appropriate questions to elicit more…

Computation and Language · Computer Science 2020-12-18 Xiang Hu , Zujie Wen , Yafang Wang , Xiaolong Li , Gerard de Melo

Spoken dialogue systems allow humans to interact with machines using natural speech. As such, they have many benefits. By using speech as the primary communication medium, a computer interface can facilitate swift, human-like acquisition of…

Computation and Language · Computer Science 2016-09-12 Milica Gasic , Nikola Mrksic , Lina M. Rojas-Barahona , Pei-Hao Su , Stefan Ultes , David Vandyke , Tsung-Hsien Wen , Steve Young

Open-domain dialogue systems need to grasp social commonsense to understand and respond effectively to human users. Commonsense-augmented dialogue models have been proposed that aim to infer commonsense knowledge from dialogue contexts in…

Computation and Language · Computer Science 2025-01-22 Sarah E. Finch , Jinho D. Choi

Incorporating external graph knowledge into neural chatbot models has been proven effective for enhancing dialogue generation. However, in conventional graph neural networks (GNNs), message passing on a graph is independent from text,…

Computation and Language · Computer Science 2023-06-29 Chen Tang , Hongbo Zhang , Tyler Loakman , Chenghua Lin , Frank Guerin

Dialogue systems are frequently updated to accommodate new services, but naively updating them by continually training with data for new services in diminishing performance on previously learnt services. Motivated by the insight that…

Computation and Language · Computer Science 2025-09-30 Hyundong Cho , Andrea Madotto , Zhaojiang Lin , Khyathi Raghavi Chandu , Satwik Kottur , Jing Xu , Jonathan May , Chinnadhurai Sankar

Complex conversation settings such as persuasion involve communicating changes in attitude or behavior, so users' perspectives need to be addressed, even when not directly related to the topic. In this work, we contribute a novel modular…

Computation and Language · Computer Science 2022-09-26 Maximillian Chen , Weiyan Shi , Feifan Yan , Ryan Hou , Jingwen Zhang , Saurav Sahay , Zhou Yu

A limitation of current neural dialog models is that they tend to suffer from a lack of specificity and informativeness in generated responses, primarily due to dependence on training data that covers a limited variety of scenarios and…

Computation and Language · Computer Science 2022-03-23 Bodhisattwa Prasad Majumder , Harsh Jhamtani , Taylor Berg-Kirkpatrick , Julian McAuley

Dialogue systems have attracted more and more attention. Recent advances on dialogue systems are overwhelmingly contributed by deep learning techniques, which have been employed to enhance a wide range of big data applications such as…

Computation and Language · Computer Science 2020-07-03 Hongshen Chen , Xiaorui Liu , Dawei Yin , Jiliang Tang

We present a novel response generation system that can be trained end to end on large quantities of unstructured Twitter conversations. A neural network architecture is used to address sparsity issues that arise when integrating contextual…

Computation and Language · Computer Science 2015-06-23 Alessandro Sordoni , Michel Galley , Michael Auli , Chris Brockett , Yangfeng Ji , Margaret Mitchell , Jian-Yun Nie , Jianfeng Gao , Bill Dolan