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Discourse processing suffers from data sparsity, especially for dialogues. As a result, we explore approaches to build discourse structures for dialogues, based on attention matrices from Pre-trained Language Models (PLMs). We investigate…

Computation and Language · Computer Science 2023-06-27 Chuyuan Li , Patrick Huber , Wen Xiao , Maxime Amblard , Chloé Braud , Giuseppe Carenini

Open-domain retrieval-based dialogue systems require a considerable amount of training data to learn their parameters. However, in practice, the negative samples of training data are usually selected from an unannotated conversation data…

Computation and Language · Computer Science 2020-02-19 Kun Zhou , Wayne Xin Zhao , Yutao Zhu , Ji-Rong Wen , Jingsong Yu

In sentence modeling and classification, convolutional neural network approaches have recently achieved state-of-the-art results, but all such efforts process word vectors sequentially and neglect long-distance dependencies. To exploit both…

Computation and Language · Computer Science 2015-08-04 Mingbo Ma , Liang Huang , Bing Xiang , Bowen Zhou

A major bottleneck for building statistical spoken dialogue systems for new domains and applications is the need for large amounts of training data. To address this problem, we adopt the multi-dimensional approach to dialogue management and…

Computation and Language · Computer Science 2022-04-15 Simon Keizer , Norbert Braunschweiler , Svetlana Stoyanchev , Rama Doddipatla

Pre-trained language models (PLM) have marked a huge leap in neural dialogue modeling. While PLMs are pre-trained on large-scale text corpora, they are usually fine-tuned on scarce dialogue data with specific domain knowledge and dialogue…

Computation and Language · Computer Science 2021-12-14 Xiaodong Gu , Kang Min Yoo , Sang-Woo Lee

Spoken Language Understanding (SLU) is a key component of goal oriented dialogue systems that would parse user utterances into semantic frame representations. Traditionally SLU does not utilize the dialogue history beyond the previous…

Computation and Language · Computer Science 2017-07-11 Ankur Bapna , Gokhan Tur , Dilek Hakkani-Tur , Larry Heck

Context modeling plays a significant role in building multi-turn dialogue systems. In order to make full use of context information, systems can use Incomplete Utterance Rewriting(IUR) methods to simplify the multi-turn dialogue into…

Computation and Language · Computer Science 2022-03-23 Zhihao Wang , Tangjian Duan , Zihao Wang , Minghui Yang , Zujie Wen , Yongliang Wang

Building multi-turn information-seeking conversation systems is an important and challenging research topic. Although several advanced neural text matching models have been proposed for this task, they are generally not efficient for…

Computation and Language · Computer Science 2018-06-15 Minghui Qiu , Liu Yang , Feng Ji , Weipeng Zhao , Wei Zhou , Jun Huang , Haiqing Chen , W. Bruce Croft , Wei Lin

Domain adaptation has recently become a key problem in dialogue systems research. Deep learning, while being the preferred technique for modeling such systems, works best given massive training data. However, in the real-world scenario,…

Computation and Language · Computer Science 2020-03-09 Igor Shalyminov , Alessandro Sordoni , Adam Atkinson , Hannes Schulz

Recent progress on neural approaches for language processing has triggered a resurgence of interest on building intelligent open-domain chatbots. However, even the state-of-the-art neural chatbots cannot produce satisfying responses for…

Computation and Language · Computer Science 2022-08-10 Behnam Hedayatnia , Di Jin , Yang Liu , Dilek Hakkani-Tur

The task of joint dialog sentiment classification (DSC) and act recognition (DAR) aims to simultaneously predict the sentiment label and act label for each utterance in a dialog. In this paper, we put forward a new framework which models…

Computation and Language · Computer Science 2022-03-09 Bowen Xing , Ivor W. Tsang

Building robust and general dialogue models for spoken conversations is challenging due to the gap in distributions of spoken and written data. This paper presents our approach to build generalized models for the Knowledge-grounded…

Computation and Language · Computer Science 2022-03-09 Ruijie Yan , Shuang Peng , Haitao Mi , Liang Jiang , Shihui Yang , Yuchi Zhang , Jiajun Li , Liangrui Peng , Yongliang Wang , Zujie Wen

In this work, we present a hybrid learning method for training task-oriented dialogue systems through online user interactions. Popular methods for learning task-oriented dialogues include applying reinforcement learning with user feedback…

Computation and Language · Computer Science 2018-04-19 Bing Liu , Gokhan Tur , Dilek Hakkani-Tur , Pararth Shah , Larry Heck

Recently, Transformer has achieved the state-of-the-art performance on many machine translation tasks. However, without syntax knowledge explicitly considered in the encoder, incorrect context information that violates the syntax structure…

Computation and Language · Computer Science 2019-09-06 Chengyi Wang , Shuangzhi Wu , Shujie Liu

Discourse relation identification has been an active area of research for many years, and the challenge of identifying implicit relations remains largely an unsolved task, especially in the context of an open-domain dialogue system.…

Computation and Language · Computer Science 2019-07-10 Mingyu Derek Ma , Kevin K. Bowden , Jiaqi Wu , Wen Cui , Marilyn Walker

This paper presents results of our experiments for the next utterance ranking on the Ubuntu Dialog Corpus -- the largest publicly available multi-turn dialog corpus. First, we use an in-house implementation of previously reported models to…

Computation and Language · Computer Science 2015-11-04 Rudolf Kadlec , Martin Schmid , Jan Kleindienst

Pre-training models have been proved effective for a wide range of natural language processing tasks. Inspired by this, we propose a novel dialogue generation pre-training framework to support various kinds of conversations, including…

Computation and Language · Computer Science 2020-05-01 Siqi Bao , Huang He , Fan Wang , Hua Wu , Haifeng Wang

Recent advances in large language models (LLMs) have substantially improved single-turn task performance, yet real-world applications increasingly demand sophisticated multi-turn interactions. This survey provides a comprehensive review of…

Computation and Language · Computer Science 2026-04-21 Yubo Li , Xiaobin Shen , Yidi Miao , Xinyu Yao , Xueying Ding , Ramayya Krishnan , Rema Padman

Multimodal chatbots have become one of the major topics for dialogue systems in both research community and industry. Recently, researchers have shed light on the multimodality of responses as well as dialogue contexts. This work explores…

Computation and Language · Computer Science 2026-05-05 Seongbo Jang , Seonghyeon Lee , Dongha Lee , Hwanjo Yu

This paper summarizes our work on the first track of the ninth Dialog System Technology Challenge (DSTC 9), "Beyond Domain APIs: Task-oriented Conversational Modeling with Unstructured Knowledge Access". The goal of the task is to generate…

Computation and Language · Computer Science 2021-02-10 David Thulke , Nico Daheim , Christian Dugast , Hermann Ney
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