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Humans work together to solve common problems by having discussions, explaining, and agreeing or disagreeing with each other. Similarly, if a system can have discussions with humans when solving tasks, it can improve the system's…

Computation and Language · Computer Science 2024-01-31 Masahiro Kaneko , Graham Neubig , Naoaki Okazaki

Conversational recommender systems aim to interactively support online users in their information search and decision-making processes in an intuitive way. With the latest advances in voice-controlled devices, natural language processing,…

Information Retrieval · Computer Science 2022-10-31 Dietmar Jannach

Recommendation systems are pervasive in the digital economy. An important assumption in many deployed systems is that user consumption reflects user preferences in a static sense: users consume the content they like with no other…

Computers and Society · Computer Science 2023-02-14 Andreas Haupt , Dylan Hadfield-Menell , Chara Podimata

Explainable recommendation has attracted much attention from the industry and academic communities. It has shown great potential for improving the recommendation persuasiveness, informativeness and user satisfaction. Despite a lot of…

Information Retrieval · Computer Science 2023-03-02 Xu Chen , Jingsen Zhang , Lei Wang , Quanyu Dai , Zhenhua Dong , Ruiming Tang , Rui Zhang , Li Chen , Ji-Rong Wen

Though great progress has been made for human-machine conversation, current dialogue system is still in its infancy: it usually converses passively and utters words more as a matter of response, rather than on its own initiatives. In this…

Computation and Language · Computer Science 2019-11-11 Wenquan Wu , Zhen Guo , Xiangyang Zhou , Hua Wu , Xiyuan Zhang , Rongzhong Lian , Haifeng Wang

Personalizing dialogue agents is important for dialogue systems to generate more specific, consistent, and engaging responses. However, most current dialogue personalization approaches rely on explicit persona descriptions during inference,…

Computation and Language · Computer Science 2021-12-01 Wangchunshu Zhou , Qifei Li , Chenle Li

In spoken dialogue systems, we aim to deploy artificial intelligence to build automated dialogue agents that can converse with humans. Dialogue systems are increasingly being designed to move beyond just imitating conversation and also…

Computation and Language · Computer Science 2021-11-03 Atharv Singh Patlan , Shiven Tripathi , Shubham Korde

Previous studies show that recommendation algorithms based on historical behaviors of users can provide satisfactory recommendation performance. Many of these algorithms pay attention to the interest of users, while ignore the influence of…

Social and Information Networks · Computer Science 2022-07-15 Yan-Li Lee , Tao Zhou , Kexin Yang , Yajun Du , Liming Pan

Human behavioral patterns and consumption paradigms have emerged as pivotal determinants in environmental degradation and climate change, with quotidian decisions pertaining to transportation, energy utilization, and resource consumption…

Information Retrieval · Computer Science 2024-11-13 Xin Zhou , Lei Zhang , Honglei Zhang , Yixin Zhang , Xiaoxiong Zhang , Jie Zhang , Zhiqi Shen

Collecting high quality conversational data can be very expensive for most applications and infeasible for others due to privacy, ethical, or similar concerns. A promising direction to tackle this problem is to generate synthetic dialogues…

Computation and Language · Computer Science 2023-02-20 Maximillian Chen , Alexandros Papangelis , Chenyang Tao , Seokhwan Kim , Andy Rosenbaum , Yang Liu , Zhou Yu , Dilek Hakkani-Tur

People come to social media to satisfy a variety of needs, such as being informed, entertained and inspired, or connected to their friends and community. Hence, to design a ranking function that gives useful and personalized post…

Social and Information Networks · Computer Science 2022-06-27 Jane Dwivedi-Yu , Yi-Chia Wang , Lijing Qin , Cristian Canton-Ferrer , Alon Y. Halevy

Intelligent dialogue systems are expected as a new interface between humans and machines. Such an intelligent dialogue system should estimate the user's internal state (UIS) in dialogues and change its response appropriately according to…

Computation and Language · Computer Science 2020-12-08 Takashi Kodama , Ribeka Tanaka , Sadao Kurohashi

In an information-seeking conversation, a user may ask questions that are under-specified or unanswerable. An ideal agent would interact by initiating different response types according to the available knowledge sources. However, most…

Computation and Language · Computer Science 2023-06-26 Zeqiu Wu , Ryu Parish , Hao Cheng , Sewon Min , Prithviraj Ammanabrolu , Mari Ostendorf , Hannaneh Hajishirzi

Current conversational recommendation systems focus predominantly on text. However, real-world recommendation settings are generally multimodal, causing a significant gap between existing research and practical applications. To address this…

Multimedia · Computer Science 2025-04-16 Zihan Wang , Xiaocui Yang , Yongkang Liu , Shi Feng , Daling Wang , Yifei Zhang

Conversational recommender systems (CRSs) provide users with an interactive means to express preferences and receive real-time personalized recommendations. The success of these systems is heavily influenced by the preference elicitation…

Human-Computer Interaction · Computer Science 2025-04-22 Ivica Kostric , Krisztian Balog , Ujwal Gadiraju

Current approaches to developing persuasive dialogue agents often rely on a limited set of predefined persuasive strategies that fail to capture the complexity of real-world interactions. We applied a cross-disciplinary approach to develop…

Computation and Language · Computer Science 2026-02-27 Shinnosuke Nozue , Yuto Nakano , Yotaro Watanabe , Meguru Takasaki , Shoji Moriya , Reina Akama , Jun Suzuki

Understanding and characterizing how people interact in information-seeking conversations is crucial in developing conversational search systems. In this paper, we introduce a new dataset designed for this purpose and use it to analyze…

Information Retrieval · Computer Science 2018-04-25 Chen Qu , Liu Yang , W. Bruce Croft , Johanne R. Trippas , Yongfeng Zhang , Minghui Qiu

Recommender systems are ubiquitous yet often difficult for users to control, and adjust if recommendation quality is poor. This has motivated conversational recommender systems (CRSs), with control provided through natural language…

Information Retrieval · Computer Science 2023-11-21 Megan Leszczynski , Shu Zhang , Ravi Ganti , Krisztian Balog , Filip Radlinski , Fernando Pereira , Arun Tejasvi Chaganty

The number of Internet users had grown rapidly enticing companies and cooperations to make full use of recommendation infrastructures. Consequently, online advertisement companies emerged to aid us in the presence of numerous items and…

Information Retrieval · Computer Science 2018-11-30 S. M. Mahdi Seyednezhad , Kailey Nobuko Cozart , John Anthony Bowllan , Anthony O. Smith

We present a conversational recommendation system based on a Bayesian approach. A probability mass function over the items is updated after any interaction with the user, with information-theoretic criteria optimally shaping the interaction…

Artificial Intelligence · Computer Science 2020-02-13 Francesca Mangili , Denis Broggini , Alessandro Antonucci , Marco Alberti , Lorenzo Cimasoni