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A success factor for modern companies in the age of Digital Marketing is to understand how customers think and behave based on their online shopping patterns. While the conventional method of gathering consumer insights through…

Machine Learning · Computer Science 2020-10-07 Sohini Roychowdhury , Wenxi Li , Ebrahim Alareqi , Akhilesh Pandita , Ao Liu , Joakim Soderberg

Machine learning plays an essential role in preventing financial losses in the banking industry. Perhaps the most pertinent prediction task that can result in billions of dollars in losses each year is the assessment of credit risk (i.e.,…

Risk Management · Quantitative Finance 2021-01-01 Jillian M. Clements , Di Xu , Nooshin Yousefi , Dmitry Efimov

In today's world, banks use artificial intelligence to optimize diverse business processes, aiming to improve customer experience. Most of the customer-related tasks can be categorized into two groups: 1) local ones, which focus on a…

Business intelligence (BI) is any knowledge derived from existing data that may be strategically applied within a business. Data mining is a technique or method for extracting BI from data using statistical data modeling. Finding…

Artificial Intelligence · Computer Science 2022-11-15 Shubham Thakar , Dhananjay Kalbande

For sales and marketing organizations within large enterprises, identifying and understanding new markets, customers and partners is a key challenge. Intel's Sales and Marketing Group (SMG) faces similar challenges while growing in new…

Information Retrieval · Computer Science 2019-12-03 Itay Lieder , Meirav Segal , Eran Avidan , Asaf Cohen , Tom Hope

A potential objective of every financial organization is to retain existing customers and attain new prospective customers for long-term. The economic behaviour of customer and the nature of the organization are controlled by a prescribed…

Computers and Society · Computer Science 2015-04-09 Md. Rafiqul Islam , Md. Ahsan Habib

Establishing a new business may involve Knowledge acquisition in various areas, from personal to business and marketing sources. This task is challenging as it requires examining various data islands to uncover hidden patterns and unknown…

Machine Learning · Computer Science 2021-05-11 Mohammad Amin Edrisi

We consider the problem of segmenting a large population of customers into non-overlapping groups with similar preferences, using diverse preference observations such as purchases, ratings, clicks, etc. over subsets of items. We focus on…

Methodology · Statistics 2017-01-27 Srikanth Jagabathula , Lakshminarayanan Subramanian , Ashwin Venkataraman

This article sets forth a review of knowledge distillation techniques with a focus on their applicability to retail banking contexts. Predictive machine learning algorithms used in banking environments, especially in risk and control…

Machine Learning · Computer Science 2022-10-03 Maxime Biehler , Mohamed Guermazi , Célim Starck

Feature engineering is a crucial step in the process of predictive modeling. It involves the transformation of given feature space, typically using mathematical functions, with the objective of reducing the modeling error for a given…

Artificial Intelligence · Computer Science 2017-09-22 Udayan Khurana , Horst Samulowitz , Deepak Turaga

This paper presents a case study on the eClinical data of Intelligent Medical Objects, which currently employs eight pipeline stages. Historically, the pipeline stage progresses inversely with the number of customers. Our objective is to…

Applications · Statistics 2025-01-08 Paramahansa Pramanik , Joel Graff , Mike Decaro

The efficiency of natural language processing has improved dramatically with the advent of machine learning models, particularly neural network-based solutions. However, some tasks are still challenging, especially when considering specific…

Computation and Language · Computer Science 2024-03-13 Robert Lakatos , Gergo Bogacsovics , Balazs Harangi , Istvan Lakatos , Attila Tiba , Janos Toth , Marianna Szabo , Andras Hajdu

We present a neural network for predicting purchasing intent in an Ecommerce setting. Our main contribution is to address the significant investment in feature engineering that is usually associated with state-of-the-art methods such as…

Machine Learning · Computer Science 2018-07-24 Humphrey Sheil , Omer Rana , Ronan Reilly

Machine learning has opened up new tools for financial fraud detection. Using a sample of annotated transactions, a machine learning classification algorithm learns to detect frauds. With growing credit card transaction volumes and rising…

Machine Learning · Computer Science 2022-08-26 Gayan K. Kulatilleke

Process mining, as a high-level field in data mining, plays a crucial role in enhancing operational efficiency and decision-making across organizations. In this survey paper, we delve into the growing significance and ongoing trends in the…

Artificial Intelligence · Computer Science 2024-07-17 Yiyuan Yang , Zheshun Wu , Yong Chu , Zhenghua Chen , Zenglin Xu , Qingsong Wen

The most important goal of customer services is to keep the customer satisfied. However, service resources are always limited and must be prioritized. Therefore, it is important to identify customers who potentially become unsatisfied and…

Gaining profound insights from collected data of today's application domains like IoT, cyber-physical systems, health care, or the financial sector is business-critical and can create the next multi-billion dollar market. However, analyzing…

Software Engineering · Computer Science 2017-04-06 Thomas Hartmann , Assaad Moawad , Francois Fouquet , Gregory Nain , Jacques Klein , Yves Le Traon , Jean-Marc Jezequel

Business intelligence in the banking industry has been studied extensively in the last decade; however, business executives still do not perceive efficiency in the decision-making process since the management and treatment of information…

Human-Computer Interaction · Computer Science 2025-08-12 Alex Escalante Viteri , Javier Gamboa Cruzado , Leonidas Asto Huaman

Cloud computing (cloud computing) is a kind of distributed computing, referring to the network "cloud" will be a huge data calculation and processing program into countless small programs, and then, through the system composed of multiple…

Distributed, Parallel, and Cluster Computing · Computer Science 2024-04-16 Yufu Wang , Mingwei Zhu , Jiaqiang Yuan , Guanghui Wang , Hong Zhou

Data mining has been widely used to identify potential customers for a new product or service. In this article is done a study of previous work relating to the application of data mining methodologies for software projects, specifically for…

Computers and Society · Computer Science 2016-09-06 Jorge Luis Rivero Pérez , Yaimara Peñate Santana , Pedro Harenton Martínez López