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Continual learning in task-oriented dialogue systems can allow us to add new domains and functionalities through time without incurring the high cost of a whole system retraining. In this paper, we propose a continual learning benchmark for…

Computation and Language · Computer Science 2021-01-01 Andrea Madotto , Zhaojiang Lin , Zhenpeng Zhou , Seungwhan Moon , Paul Crook , Bing Liu , Zhou Yu , Eunjoon Cho , Zhiguang Wang

Multimodal search-based dialogue is a challenging new task: It extends visually grounded question answering systems into multi-turn conversations with access to an external database. We address this new challenge by learning a neural…

Computation and Language · Computer Science 2018-11-22 Shubham Agarwal , Ondrej Dusek , Ioannis Konstas , Verena Rieser

This paper proposes a novel end-to-end architecture for task-oriented dialogue systems. It is based on a simple and practical yet very effective sequence-to-sequence approach, where language understanding and state tracking tasks are…

Computation and Language · Computer Science 2019-08-08 Lei Shu , Piero Molino , Mahdi Namazifar , Hu Xu , Bing Liu , Huaixiu Zheng , Gokhan Tur

Dialogue State Tracking (DST) is core research in dialogue systems and has received much attention. In addition, it is necessary to define a new problem that can deal with dialogue between users as a step toward the conversational AI that…

Computation and Language · Computer Science 2023-01-19 Hyungtak Choi , Hyeonmok Ko , Gurpreet Kaur , Lohith Ravuru , Kiranmayi Gandikota , Manisha Jhawar , Simma Dharani , Pranamya Patil

The primary purpose of dialogue state tracking (DST), a critical component of an end-to-end conversational system, is to build a model that responds well to real-world situations. Although we often change our minds from time to time during…

Computation and Language · Computer Science 2022-10-13 Takyoung Kim , Yukyung Lee , Hoonsang Yoon , Pilsung Kang , Junseong Bang , Misuk Kim

Existing end-to-end modeling methods for modular task-oriented dialog systems are typically tailored to specific datasets, making it challenging to adapt to new dialog scenarios. In this work, we propose ESAinsTOD, a unified End-to-end…

Computation and Language · Computer Science 2026-03-11 Dechuan Teng , Chunlin Lu , Libo Qin , Wanxiang Che

Task oriented dialogue systems rely heavily on specialized dialogue state tracking (DST) modules for dynamically predicting user intent throughout the conversation. State-of-the-art DST models are typically trained in a supervised manner…

Task-oriented dialogue (TOD) systems enable users to achieve their goals through natural language interactions. Traditionally, these systems have relied on turn-level manually annotated metadata, such as dialogue states and policy…

Computation and Language · Computer Science 2024-11-05 Adib Mosharrof , A. B. Siddique

Querying the knowledge base (KB) has long been a challenge in the end-to-end task-oriented dialogue system. Previous sequence-to-sequence (Seq2Seq) dialogue generation work treats the KB query as an attention over the entire KB, without the…

Computation and Language · Computer Science 2019-09-19 Libo Qin , Yijia Liu , Wanxiang Che , Haoyang Wen , Yangming Li , Ting Liu

Most prior work on task-oriented dialogue systems are restricted to limited coverage of domain APIs. However, users oftentimes have requests that are out of the scope of these APIs. This work focuses on responding to these…

Computation and Language · Computer Science 2021-06-18 Di Jin , Seokhwan Kim , Dilek Hakkani-Tur

Developing an efficient retriever to retrieve knowledge from a large-scale knowledge base (KB) is critical for task-oriented dialogue systems to effectively handle localized and specialized tasks. However, widely used generative models such…

Computation and Language · Computer Science 2023-10-23 Weizhou Shen , Yingqi Gao , Canbin Huang , Fanqi Wan , Xiaojun Quan , Wei Bi

Knowledge base population KBP plays a crucial role in populating and maintaining knowledge bases up-to-date in organizations by leveraging domain corpora. Motivated by the increasingly large context windows supported by large language…

Computation and Language · Computer Science 2025-03-25 Andrés García-Silva , José Manuel Gómez-Pérez

In a task-oriented dialog system, the goal of dialog state tracking (DST) is to monitor the state of the conversation from the dialog history. Recently, many deep learning based methods have been proposed for the task. Despite their…

Computation and Language · Computer Science 2020-02-11 Tuan Manh Lai , Quan Hung Tran , Trung Bui , Daisuke Kihara

Neural task-oriented dialogue systems often struggle to smoothly interface with a knowledge base. In this work, we seek to address this problem by proposing a new neural dialogue agent that is able to effectively sustain grounded,…

Computation and Language · Computer Science 2017-07-17 Mihail Eric , Christopher D. Manning

We present a knowledge-grounded dialog system developed for the ninth Dialog System Technology Challenge (DSTC9) Track 1 - Beyond Domain APIs: Task-oriented Conversational Modeling with Unstructured Knowledge Access. We leverage transfer…

Computation and Language · Computer Science 2021-06-29 Weijie Zhang , Jiaoxuan Chen , Haipang Wu , Sanhui Wan , Gongfeng Li

The recent development of language models has shown promising results by achieving state-of-the-art performance on various natural language tasks by fine-tuning pretrained models. In task-oriented dialogue (ToD) systems, language models can…

Computation and Language · Computer Science 2022-01-24 Vinsen Marselino Andreas , Genta Indra Winata , Ayu Purwarianti

Dialogue State Tracking (DST) is crucial for understanding user needs and executing appropriate system actions in task-oriented dialogues. Majority of existing DST methods are designed to work within predefined ontologies and assume the…

Computation and Language · Computer Science 2025-03-11 Abdulfattah Safa , Gözde Gül Şahin

Task-oriented dialog systems empower users to accomplish their goals by facilitating intuitive and expressive natural language interactions. State-of-the-art approaches in task-oriented dialog systems formulate the problem as a conditional…

Computation and Language · Computer Science 2024-07-24 Adib Mosharrof , M. H. Maqbool , A. B. Siddique

Knowledge (including structured knowledge such as schema and ontology, and unstructured knowledge such as web corpus) is a critical part of dialog understanding, especially for unseen tasks and domains. Traditionally, such domain-specific…

Computation and Language · Computer Science 2022-10-14 Dian Yu , Mingqiu Wang , Yuan Cao , Izhak Shafran , Laurent El Shafey , Hagen Soltau

Teaching machines to accomplish tasks by conversing naturally with humans is challenging. Currently, developing task-oriented dialogue systems requires creating multiple components and typically this involves either a large amount of…

Computation and Language · Computer Science 2017-04-25 Tsung-Hsien Wen , David Vandyke , Nikola Mrksic , Milica Gasic , Lina M. Rojas-Barahona , Pei-Hao Su , Stefan Ultes , Steve Young