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Spoken language understanding has been addressed as a supervised learning problem, where a set of training data is available for each domain. However, annotating data for each domain is both financially costly and non-scalable so we should…

Computation and Language · Computer Science 2021-11-30 Libo Qin , Minheng Ni , Yue Zhang , Wanxiang Che , Yangming Li , Ting Liu

Natural language understanding (NLU) and natural language generation (NLG) are two fundamental and related tasks in building task-oriented dialogue systems with opposite objectives: NLU tackles the transformation from natural language to…

Computation and Language · Computer Science 2020-06-16 Bo-Hsiang Tseng , Jianpeng Cheng , Yimai Fang , David Vandyke

Natural Language Understanding (NLU) is a basic task in Natural Language Processing (NLP). The evaluation of NLU capabilities has become a trending research topic that attracts researchers in the last few years, resulting in the development…

Computation and Language · Computer Science 2025-07-29 Khloud AL Jallad , Nada Ghneim , Ghaida Rebdawi

With the availability of massive general-domain dialogue data, pre-trained dialogue generation appears to be super appealing to transfer knowledge from the general domain to downstream applications. In most existing work, such transferable…

Computation and Language · Computer Science 2022-10-25 Xueliang Zhao , Lemao Liu , Tingchen Fu , Shuming Shi , Dongyan Zhao , Rui Yan

Task-oriented dialogue systems often employ a Dialogue State Tracker (DST) to successfully complete conversations. Recent state-of-the-art DST implementations rely on schemata of diverse services to improve model robustness and handle…

Computation and Language · Computer Science 2022-07-05 Eleftherios Kapelonis , Efthymios Georgiou , Alexandros Potamianos

Natural language generation (NLG) is an essential component of task-oriented dialogue systems. Despite the recent success of neural approaches for NLG, they are typically developed for particular domains with rich annotated training…

Computation and Language · Computer Science 2019-05-15 Fei Mi , Minlie Huang , Jiyong Zhang , Boi Faltings

Task-oriented dialogue systems aim to fulfill user goals through natural language interactions. They are ideally evaluated with human users, which however is unattainable to do at every iteration of the development phase. Simulated users…

Computation and Language · Computer Science 2022-09-05 Nurul Lubis , Christian Geishauser , Hsien-Chin Lin , Carel van Niekerk , Michael Heck , Shutong Feng , Milica Gašić

Large language models (LLMs) have shown incredible proficiency in performing tasks that require semantic understanding of natural language instructions. Recently, many works have further expanded this capability to perceive multimodal audio…

Pre-trained language models have shown impressive performance on a variety of tasks and domains. Previous research on financial language models usually employs a generic training scheme to train standard model architectures, without…

Computation and Language · Computer Science 2022-11-02 Raj Sanjay Shah , Kunal Chawla , Dheeraj Eidnani , Agam Shah , Wendi Du , Sudheer Chava , Natraj Raman , Charese Smiley , Jiaao Chen , Diyi Yang

Understanding documents is central to many real-world tasks but remains a challenging topic. Unfortunately, there is no well-established consensus on how to comprehensively evaluate document understanding abilities, which significantly…

Computation and Language · Computer Science 2023-05-17 Ruoxi Xu , Hongyu Lin , Xinyan Guan , Xianpei Han , Yingfei Sun , Le Sun

Task-oriented dialogue systems in industry settings need to have high conversational capability, be easily adaptable to changing situations and conform to business constraints. This paper describes a 3-step procedure to develop a…

Computation and Language · Computer Science 2022-10-27 Lahari Poddar , György Szarvas , Cheng Wang , Jorge Balazs , Pavel Danchenko , Patrick Ernst

Recent language models have achieved impressive performance in natural language tasks by incorporating instructions with task input during fine-tuning. Since all samples in the same natural language task can be explained with the same task…

Computation and Language · Computer Science 2023-11-14 Jin Myung Kwak , Minseon Kim , Sung Ju Hwang

Large-scale pre-trained language models have shown impressive results on language understanding benchmarks like GLUE and SuperGLUE, improving considerably over other pre-training methods like distributed representations (GloVe) and purely…

Computation and Language · Computer Science 2020-05-12 Tanja Bunk , Daksh Varshneya , Vladimir Vlasov , Alan Nichol

There is growing interest in the automated extraction of relevant information from clinical dialogues. However, it is difficult to collect and construct large annotated resources for clinical dialogue tasks. Recent developments in natural…

Computation and Language · Computer Science 2022-06-07 Zhengyuan Liu , Pavitra Krishnaswamy , Nancy F. Chen

Dialogue assessment plays a critical role in the development of open-domain dialogue systems. Existing work are uncapable of providing an end-to-end and human-epistemic assessment dataset, while they only provide sub-metrics like coherence…

Computation and Language · Computer Science 2023-10-26 Yukun Zhao , Lingyong Yan , Weiwei Sun , Chong Meng , Shuaiqiang Wang , Zhicong Cheng , Zhaochun Ren , Dawei Yin

Collection of annotated dialogs for training task-oriented dialog systems have been one of the key bottlenecks in improving current models. While dialog response generation has been widely studied on the agent side, it is not evident if…

Computation and Language · Computer Science 2023-10-17 Dustin Axman , Avik Ray , Shubham Garg , Jing Huang

We present a multi-task learning framework to enable the training of one universal incremental dialogue processing model with four tasks of disfluency detection, language modelling, part-of-speech tagging, and utterance segmentation in a…

Computation and Language · Computer Science 2020-11-16 Morteza Rohanian , Julian Hough

Loading models pre-trained on the large-scale corpus in the general domain and fine-tuning them on specific downstream tasks is gradually becoming a paradigm in Natural Language Processing. Previous investigations prove that introducing a…

Computation and Language · Computer Science 2021-09-15 Yao Qiu , Jinchao Zhang , Jie Zhou

Current state-of-the-art neural dialogue systems are mainly data-driven and are trained on human-generated responses. However, due to the subjectivity and open-ended nature of human conversations, the complexity of training dialogues varies…

Computation and Language · Computer Science 2020-03-17 Hengyi Cai , Hongshen Chen , Cheng Zhang , Yonghao Song , Xiaofang Zhao , Yangxi Li , Dongsheng Duan , Dawei Yin

Task-oriented dialogue systems have become overwhelmingly popular in recent researches. Dialogue understanding is widely used to comprehend users' intent, emotion and dialogue state in task-oriented dialogue systems. Most previous works on…

Computation and Language · Computer Science 2022-03-08 Nan Su , Yuchi Zhang , Chao Liu , Bingzhu Du , Yongliang Wang
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