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Deep reinforcement learning (DRL) has recently emerged as a promising approach to solve combinatorial optimization problems such as job shop scheduling. However, the policies learned by DRL are typically represented by deep neural networks…
Stochastic sampling strategies such as top-k and top-p have been widely used in dialogue generation task. However, as an open-domain chatting system, there will be two different conversation scenarios, i.e. chit-chat and knowledge-based…
Achieving full-duplex communication in spoken dialogue systems (SDS) requires real-time coordination between listening, speaking, and thinking. This paper proposes a semantic voice activity detection (VAD) module as a dialogue manager (DM)…
Dialogue State Tracking (DST) is designed to monitor the evolving dialogue state in the conversations and plays a pivotal role in developing task-oriented dialogue systems. However, obtaining the annotated data for the DST task is usually a…
Recent works in dialogue state tracking (DST) focus on an open vocabulary-based setting to resolve scalability and generalization issues of the predefined ontology-based approaches. However, they are inefficient in that they predict the…
With recent advances in automatic speech recognition (ASR), large language models (LLMs), and text-to-speech (TTS) technologies, spoken dialogue systems (SDS) have become widely accessible. However, most existing SDS are limited to…
Tracking the state of the conversation is a central component in task-oriented spoken dialogue systems. One such approach for tracking the dialogue state is slot carryover, where a model makes a binary decision if a slot from the context is…
Robot assistants for older adults and people with disabilities need to interact with their users in collaborative tasks. The core component of these systems is an interaction manager whose job is to observe and assess the task, and infer…
Open domain dialog systems face the challenge of being repetitive and producing generic responses. In this paper, we demonstrate that by conditioning the response generation on interpretable discrete dialog attributes and composed…
Task-oriented dialogue focuses on conversational agents that participate in user-initiated dialogues on domain-specific topics. In contrast to chatbots, which simply seek to sustain open-ended meaningful discourse, existing task-oriented…
This paper presents a recurrent hybrid model and training procedure for task-oriented dialogue systems based on Deep Recurrent Q-Networks (DRQN). The model copes with both tasks required for Dialogue Management: State Tracking and Decision…
In a customer service system, dialogue summarization can boost service efficiency by automatically creating summaries for long spoken dialogues in which customers and agents try to address issues about specific topics. In this work, we…
While reinforcement learning has been increasingly applied to stochastic control, few studies have systematically examined policy-based methods in queuing environments modeled as a semi-Markov decision process (SMDP). To address this gap,…
The recent success of reinforcement learning's (RL) in solving complex tasks is most often attributed to its capacity to explore and exploit an environment where it has been trained. Sample efficiency is usually not an issue since cheap…
Large language model (LLM) agents have shown remarkable progress in social deduction games (SDGs). However, existing approaches primarily focus on information processing and strategy selection, overlooking the significance of persuasive…
Deep Reinforcement Learning (DRL) is widely used in task-oriented dialogue systems to optimize dialogue policy, but it struggles to balance exploration and exploitation due to the high dimensionality of state and action spaces. This…
Task-oriented dialogue (TOD) systems aim to achieve specific goals through interactive dialogue. Such tasks usually involve following specific workflows, i.e. executing a sequence of actions in a particular order. While prior work has…
In this work, we propose a novel framework that integrates large language models (LLMs) with an RL-based dialogue manager for open-ended dialogue with a specific goal. By leveraging hierarchical reinforcement learning to model the…
Recently, the development of large language models (LLMs) has been significantly enhanced the question answering and dialogue generation, and makes them become increasingly popular in current practical scenarios. While unlike the general…
In task-oriented dialogue (ToD), a user holds a conversation with an artificial agent to complete a concrete task. Although this technology represents one of the central objectives of AI and has been the focus of ever more intense research…