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This paper is the first attempt to learn the policy of an inquiry dialog system (IDS) by using deep reinforcement learning (DRL). Most IDS frameworks represent dialog states and dialog acts with logical formulae. In order to make learning…

Artificial Intelligence · Computer Science 2017-08-03 Takuya Hiraoka , Masaaki Tsuchida , Yotaro Watanabe

Spoken dialogue systems allow humans to interact with machines using natural speech. As such, they have many benefits. By using speech as the primary communication medium, a computer interface can facilitate swift, human-like acquisition of…

Computation and Language · Computer Science 2016-09-12 Milica Gasic , Nikola Mrksic , Lina M. Rojas-Barahona , Pei-Hao Su , Stefan Ultes , David Vandyke , Tsung-Hsien Wen , Steve Young

Designing task-oriented dialogue systems is a challenging research topic, since it needs not only to generate utterances fulfilling user requests but also to guarantee the comprehensibility. Many previous works trained end-to-end (E2E)…

Computation and Language · Computer Science 2021-02-22 Jianhong Wang , Yuan Zhang , Tae-Kyun Kim , Yunjie Gu

This paper presents a novel approach for multi-task learning of language understanding (LU) and dialogue state tracking (DST) in task-oriented dialogue systems. Multi-task training enables the sharing of the neural network layers…

Computation and Language · Computer Science 2018-11-14 Abhinav Rastogi , Raghav Gupta , Dilek Hakkani-Tur

Persuasion dialogue systems reflect the machine's ability to make strategic moves beyond verbal communication, and therefore differentiate themselves from task-oriented or open-domain dialogue systems and have their own unique values.…

Computation and Language · Computer Science 2022-10-25 Weiyan Shi , Yu Li , Saurav Sahay , Zhou Yu

One of the major drawbacks of modularized task-completion dialogue systems is that each module is trained individually, which presents several challenges. For example, downstream modules are affected by earlier modules, and the performance…

Computation and Language · Computer Science 2018-02-13 Xiujun Li , Yun-Nung Chen , Lihong Li , Jianfeng Gao , Asli Celikyilmaz

Task-oriented dialogue systems aim to fulfill user goals through natural language interactions. They are ideally evaluated with human users, which however is unattainable to do at every iteration of the development phase. Simulated users…

Computation and Language · Computer Science 2022-09-05 Nurul Lubis , Christian Geishauser , Hsien-Chin Lin , Carel van Niekerk , Michael Heck , Shutong Feng , Milica Gašić

Despite widespread interests in reinforcement-learning for task-oriented dialogue systems, several obstacles can frustrate research and development progress. First, reinforcement learners typically require interaction with the environment,…

Machine Learning · Computer Science 2017-11-15 Xiujun Li , Zachary C. Lipton , Bhuwan Dhingra , Lihong Li , Jianfeng Gao , Yun-Nung Chen

We present a method for inducing new dialogue systems from very small amounts of unannotated dialogue data, showing how word-level exploration using Reinforcement Learning (RL), combined with an incremental and semantic grammar - Dynamic…

Computation and Language · Computer Science 2016-12-02 Dimitrios Kalatzis , Arash Eshghi , Oliver Lemon

With the advances in deep learning, tremendous progress has been made with chit-chat dialogue systems and task-oriented dialogue systems. However, these two systems are often tackled separately in current methods. To achieve more natural…

Computation and Language · Computer Science 2021-10-18 Xinyan Zhao , Bin He , Yasheng Wang , Yitong Li , Fei Mi , Yajiao Liu , Xin Jiang , Qun Liu , Huanhuan Chen

Human conversation is inherently complex, often spanning many different topics/domains. This makes policy learning for dialogue systems very challenging. Standard flat reinforcement learning methods do not provide an efficient framework for…

The impact of user satisfaction in policy learning task-oriented dialogue systems has long been a subject of research interest. Most current models for estimating the user satisfaction either (i) treat out-of-context short-texts, such as…

Computation and Language · Computer Science 2021-01-14 Lina M. Rojas-Barahona

Despite recent advancements in language models (LMs), their application to dialogue management (DM) problems and ability to carry on rich conversations remain a challenge. We use reinforcement learning (RL) to develop a dialogue agent that…

Computation and Language · Computer Science 2022-06-02 Yinlam Chow , Aza Tulepbergenov , Ofir Nachum , MoonKyung Ryu , Mohammad Ghavamzadeh , Craig Boutilier

Reinforcement learning has been applied to train the dialog systems in many works. Previous approaches divide the dialog system into multiple modules including DST (dialog state tracking) and DP (dialog policy), and train these modules…

Computation and Language · Computer Science 2023-05-10 Sai Zhang , Yuwei Hu , Xiaojie Wang , Caixia Yuan

In this work we discuss the related challenges and describe an approach towards the fusion of state-of-the-art technologies from the Spoken Dialogue Systems (SDS) and the Semantic Web and Information Retrieval domains. We envision a…

Reinforcement learning (RL) has emerged as a powerful approach for tackling complex medical decision-making problems such as treatment planning, personalized medicine, and optimizing the scheduling of surgeries and appointments. It has…

Computation and Language · Computer Science 2023-10-31 Ying Liu , Haozhu Wang , Huixue Zhou , Mingchen Li , Yu Hou , Sicheng Zhou , Fang Wang , Rama Hoetzlein , Rui Zhang

The recent advent of neural approaches for developing each dialog component in task-oriented dialog systems has remarkably improved, yet optimizing the overall system performance remains a challenge. Besides, previous research on modeling…

Computation and Language · Computer Science 2021-08-27 Hwaran Lee , Seokhwan Jo , HyungJun Kim , Sangkeun Jung , Tae-Yoon Kim

For cyber-physical systems in the 6G era, semantic communications connecting distributed devices for dynamic control and remote state estimation are required to guarantee application-level performance, not merely focus on…

Machine Learning · Computer Science 2024-10-28 Jiazheng Chen , Wanchun Liu , Daniel Quevedo , Yonghui Li , Branka Vucetic

The natural language generation (NLG) component of a spoken dialogue system (SDS) usually needs a substantial amount of handcrafting or a well-labeled dataset to be trained on. These limitations add significantly to development costs and…

Computation and Language · Computer Science 2015-08-10 Tsung-Hsien Wen , Milica Gasic , Dongho Kim , Nikola Mrksic , Pei-Hao Su , David Vandyke , Steve Young

Task-oriented dialogue systems are designed to achieve specific goals while conversing with humans. In practice, they may have to handle simultaneously several domains and tasks. The dialogue manager must therefore be able to take into…

Computation and Language · Computer Science 2022-10-12 Thibault Cordier , Tanguy Urvoy , Fabrice Lefèvre , Lina M. Rojas-Barahona