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Related papers: Knowledge Bridging for Empathetic Dialogue Generat…

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Prior efforts to create an autonomous computer system capable of predicting what a human being is thinking or feeling from facial expression data have been largely based on outdated, inaccurate models of how emotions work that rely on many…

Artificial Intelligence · Computer Science 2018-08-06 Trevor Buteau , Damian Lyons

Knowledge graph-based dialogue systems are capable of generating more informative responses and can implement sophisticated reasoning mechanisms. However, these models do not take into account the sparseness and incompleteness of knowledge…

Computation and Language · Computer Science 2020-04-21 Hongcai Xu , Junpeng Bao , Gaojie Zhang

Commonsense question answering aims to answer questions which require background knowledge that is not explicitly expressed in the question. The key challenge is how to obtain evidence from external knowledge and make predictions based on…

Computation and Language · Computer Science 2020-06-11 Shangwen Lv , Daya Guo , Jingjing Xu , Duyu Tang , Nan Duan , Ming Gong , Linjun Shou , Daxin Jiang , Guihong Cao , Songlin Hu

End-to-end task-oriented dialogue systems aim to generate system responses directly from plain text inputs. There are two challenges for such systems: one is how to effectively incorporate external knowledge bases (KBs) into the learning…

Computation and Language · Computer Science 2020-10-06 Shiquan Yang , Rui Zhang , Sarah Erfani

Relation extraction task is a crucial and challenging aspect of Natural Language Processing. Several methods have surfaced as of late, exhibiting notable performance in addressing the task; however, most of these approaches rely on vast…

Computation and Language · Computer Science 2023-08-25 Fréjus A. A. Laleye , Loïc Rakotoson , Sylvain Massip

There is a mismatch between psychological and computational studies on emotions. Psychological research aims at explaining and documenting internal mechanisms of these phenomena, while computational work often simplifies them into labels.…

Computation and Language · Computer Science 2026-02-03 Enrica Troiano , Sofie Labat , Marco Antonio Stranisci , Viviana Patti , Rossana Damiano , Roman Klinger

Empathy is a cognitive and emotional reaction to an observed situation of others. Empathy has recently attracted interest because it has numerous applications in psychology and AI, but it is unclear how different forms of empathy (e.g.,…

Computation and Language · Computer Science 2022-05-26 Damilola Omitaomu , Shabnam Tafreshi , Tingting Liu , Sven Buechel , Chris Callison-Burch , Johannes Eichstaedt , Lyle Ungar , João Sedoc

The knowledge-grounded dialogue task aims to generate responses that convey information from given knowledge documents. However, it is a challenge for the current sequence-based model to acquire knowledge from complex documents and…

Computation and Language · Computer Science 2024-05-17 Yizhe Yang , Heyan Huang , Yang Gao , Jiawei Li and

Recent approaches to empathetic response generation incorporate emotion causalities to enhance comprehension of both the user's feelings and experiences. However, these approaches suffer from two critical issues. First, they only consider…

Computation and Language · Computer Science 2024-04-09 Jiashuo Wang , Yi Cheng , Wenjie Li

In the realm of human-AI dialogue, the facilitation of empathetic responses is important. Validation is one of the key communication techniques in psychology, which entails recognizing, understanding, and acknowledging others' emotional…

Computation and Language · Computer Science 2024-02-21 Zi Haur Pang , Yahui Fu , Divesh Lala , Keiko Ochi , Koji Inoue , Tatsuya Kawahara

Understanding emotions in natural language is inherently a multi-dimensional reasoning problem, where multiple affective signals interact through context, interpersonal relations, and situational cues. However, most existing emotion…

Computation and Language · Computer Science 2026-04-02 Hemanth Kotaprolu , Kishan Maharaj , Raey Zhao , Abhijit Mishra , Pushpak Bhattacharyya

Conversational Speech Synthesis (CSS) aims to accurately express an utterance with the appropriate prosody and emotional inflection within a conversational setting. While recognising the significance of CSS task, the prior studies have not…

Computation and Language · Computer Science 2023-12-20 Rui Liu , Yifan Hu , Yi Ren , Xiang Yin , Haizhou Li

Implicit knowledge, such as common sense, is key to fluid human conversations. Current neural response generation (RG) models are trained to generate responses directly, omitting unstated implicit knowledge. In this paper, we present…

Computation and Language · Computer Science 2023-09-13 Pei Zhou , Karthik Gopalakrishnan , Behnam Hedayatnia , Seokhwan Kim , Jay Pujara , Xiang Ren , Yang Liu , Dilek Hakkani-Tur

Detecting what emotions are expressed in text is a well-studied problem in natural language processing. However, research on finer grained emotion analysis such as what causes an emotion is still in its infancy. We present solutions that…

Computation and Language · Computer Science 2021-06-21 Elsbeth Turcan , Shuai Wang , Rishita Anubhai , Kasturi Bhattacharjee , Yaser Al-Onaizan , Smaranda Muresan

An important aspect of human conversation difficult for machines is conversing with empathy, which is to understand the user's emotion and respond appropriately. Recent neural conversation models that attempted to generate empathetic…

Computation and Language · Computer Science 2021-12-30 Jamin Shin , Peng Xu , Andrea Madotto , Pascale Fung

The capacity of empathy is crucial to the success of open-domain dialog systems. Due to its nature of multi-dimensionality, there are various factors that relate to empathy expression, such as communication mechanism, dialog act and…

Computation and Language · Computer Science 2021-05-31 Chujie Zheng , Yong Liu , Wei Chen , Yongcai Leng , Minlie Huang

In communication, a human would recognize the emotion of an interlocutor and respond with an appropriate emotion, such as empathy and comfort. Toward developing a dialogue system with such a human-like ability, we propose a method to build…

Computation and Language · Computer Science 2022-05-25 Tatsuya Ide , Daisuke Kawahara

Neural network-based Open-ended conversational agents automatically generate responses based on predictive models learned from a large number of pairs of utterances. The generated responses are typically acceptable as a sentence but are…

Computation and Language · Computer Science 2019-05-16 Chenyang Huang , Osmar R. Zaïane

To provide consistent emotional interaction with users, dialog systems should be capable to automatically select appropriate emotions for responses like humans. However, most existing works focus on rendering specified emotions in responses…

Computation and Language · Computer Science 2021-07-01 Wen Zhiyuan , Cao Jiannong , Yang Ruosong , Liu Shuaiqi , Shen Jiaxing

Understanding the reason for emotional support response is crucial for establishing connections between users and emotional support dialogue systems. Previous works mostly focus on generating better responses but ignore interpretability,…

Computation and Language · Computer Science 2024-06-18 Tenggan Zhang , Xinjie Zhang , Jinming Zhao , Li Zhou , Qin Jin
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