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Related papers: Amazon Fake Reviews

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Online reviews significantly impact consumers' decision-making process and firms' economic outcomes and are widely seen as crucial to the success of online markets. Firms, therefore, have a strong incentive to manipulate ratings using fake…

Social and Information Networks · Computer Science 2024-10-24 Sherry He , Brett Hollenbeck , Gijs Overgoor , Davide Proserpio , Ali Tosyali

Online reviews play an integral part for success or failure of businesses. Prior to purchasing services or goods, customers first review the online comments submitted by previous customers. However, it is possible to superficially boost or…

Computation and Language · Computer Science 2020-10-12 Faranak Abri , Luis Felipe Gutierrez , Akbar Siami Namin , Keith S. Jones , David R. W. Sears

With the development of the E-commerce and reviews website, the comment information is influencing people's life. More and more users share their consumption experience and evaluate the quality of commodity by comment. When people make a…

Computation and Language · Computer Science 2018-11-15 Su Chang , Xu Zhenzhong , Gao Xuan

The lack of large realistic datasets presents a bottleneck in online deception detection studies. In this paper, we apply a data collection method based on social network analysis to quickly identify high-quality deceptive and truthful…

Computation and Language · Computer Science 2017-08-01 Wenlin Yao , Zeyu Dai , Ruihong Huang , James Caverlee

In this digital era, online shopping is common practice in our daily lives. Product reviews significantly influence consumer buying behavior and help establish buyer trust. However, the prevalence of fraudulent reviews undermines this trust…

Machine Learning · Computer Science 2025-09-29 Mst Eshita Khatun , Halima Akter , Tasnimul Rehan , Toufiq Ahmed

Our study employs sentiment analysis to evaluate the compatibility of Amazon.com reviews with their corresponding ratings. Sentiment analysis is the task of identifying and classifying the sentiment expressed in a piece of text as being…

Information Retrieval · Computer Science 2019-04-09 Nishit Shrestha , Fatma Nasoz

Online marketplaces often witness opinion spam in the form of reviews. People are often hired to target specific brands for promoting or impeding them by writing highly positive or negative reviews. This often is done collectively in…

Social and Information Networks · Computer Science 2020-04-14 Viresh Gupta , Aayush Aggarwal , Tanmoy Chakraborty

Online reviews provided by consumers are a valuable asset for e-Commerce platforms, influencing potential consumers in making purchasing decisions. However, these reviews are of varying quality, with the useful ones buried deep within a…

Artificial Intelligence · Computer Science 2017-05-09 Subhabrata Mukherjee , Kashyap Popat , Gerhard Weikum

This project investigates factors that influence the perceived helpfulness of Amazon product reviews through machine learning techniques. After extensive feature analysis and correlation testing, we identified key metadata characteristics…

Neural and Evolutionary Computing · Computer Science 2024-12-05 Emin Kirimlioglu , Harrison Kung , Dominic Orlando

Fake news detection algorithms apply machine learning to various news attributes and their relationships. However, their success is usually evaluated based on how the algorithm performs on a static benchmark, independent of real users. On…

Human-Computer Interaction · Computer Science 2023-04-18 Bruno Tafur , Advait Sarkar

This paper presents a pipeline to detect and explain anomalous reviews in online platforms. The pipeline is made up of three modules and allows the detection of reviews that do not generate value for users due to either worthless or…

Computation and Language · Computer Science 2024-02-29 David Novoa-Paradela , Oscar Fontenla-Romero , Bertha Guijarro-Berdiñas

Online reviews have a significant influence on customers' purchasing decisions for any products or services. However, fake reviews can mislead both consumers and companies. Several models have been developed to detect fake reviews using…

Computation and Language · Computer Science 2021-12-30 Rami Mohawesh , Shuxiang Xu , Matthew Springer , Muna Al-Hawawreh , Sumbal Maqsood

Online reviews have increasingly become a very important resource for consumers when making purchases. Though it is becoming more and more difficult for people to make well-informed buying decisions without being deceived by fake reviews.…

Computation and Language · Computer Science 2016-09-12 Vlad Sandulescu , Martin Ester

Reading and evaluating product reviews is central to how most people decide what to buy and consume online. However, the recent emergence of Large Language Models and Generative Artificial Intelligence now means writing fraudulent or fake…

The use of online reviews to aid with purchase decisions is popular among consumers as it is a simple heuristic tool based on the reported experiences of other consumers. However, not all online reviews are written by real consumers or…

General Economics · Economics 2024-04-30 Shawn Berry

Customers represent their satisfactions of consuming products by sharing their experiences through the utilization of online reviews. Several machine learning-based approaches can automatically detect deceptive and fake reviews. Recently,…

Machine Learning · Computer Science 2020-06-16 Luis Gutierrez-Espinoza , Faranak Abri , Akbar Siami Namin , Keith S. Jones , David R. W. Sears

Nowadays, there are a lot of people using social media opinions to make their decision on buying products or services. Opinion spam detection is a hard problem because fake reviews can be made by organizations as well as individuals for…

Information Retrieval · Computer Science 2018-07-31 L. H. Nguyen , N. T. H. Pham , V. M. Ngo

There are many on-line settings in which users publicly express opinions. A number of these offer mechanisms for other users to evaluate these opinions; a canonical example is Amazon.com, where reviews come with annotations like "26 of 32…

Computation and Language · Computer Science 2009-06-24 Cristian Danescu-Niculescu-Mizil , Gueorgi Kossinets , Jon Kleinberg , Lillian Lee

Fake reviews and review manipulation are growing problems on online marketplaces globally. Review Hijacking is a new review manipulation tactic in which unethical sellers "hijack" an existing product page (usually one with many positive…

Computation and Language · Computer Science 2021-09-27 Monika Daryani , James Caverlee

How to rank web pages, scientists and online resources has recently attracted increasing attention from both physicists and computer scientists. In this paper, we study the ranking problem of rating systems where users vote objects by…

Information Retrieval · Computer Science 2010-01-14 Luo-Luo Jiang , Matus Medo , Joseph R. Wakeling , Yi-Cheng Zhang , Tao Zhou
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