Related papers: Utterance-level Intent Recognition from Keywords
In task-oriented dialogue systems, spoken language understanding (SLU) is a critical component, which consists of two sub-tasks, intent detection and slot filling. Most existing methods focus on the single-intent SLU, where each utterance…
Semantic communication focuses on transmitting task-relevant semantic information, aiming for intent-oriented communication. While existing systems improve efficiency by extracting key semantics, they still fail to deeply understand and…
Non-invasive brain-computer interfaces (BCIs) are beginning to benefit from large, public benchmarks. However, current benchmarks target relatively simple, foundational tasks like Speech Detection and Phoneme Classification, while…
Word sense induction (WSI) is the task of unsupervised clustering of word usages within a sentence to distinguish senses. Recent work obtain strong results by clustering lexical substitutes derived from pre-trained RNN language models…
Being able to recognize words as slots and detect the intent of an utterance has been a keen issue in natural language understanding. The existing works either treat slot filling and intent detection separately in a pipeline manner, or…
Keyword spotting (KWS) is a key component of smart devices, enabling efficient and intuitive audio interaction. However, standard KWS systems deployed on embedded devices often suffer performance degradation under real-world operating…
Current AI interaction models treat the prompt as the primary object of exchange, omitting a critical layer: the user's latent source intent, the goal state preceding and motivating the prompt. Here we introduce Intent Signal Theory (IST),…
Spoken Language Understanding (SLU) typically comprises of an automatic speech recognition (ASR) followed by a natural language understanding (NLU) module. The two modules process signals in a blocking sequential fashion, i.e., the NLU…
Goal oriented dialogue systems have become a prominent customer-care interaction channel for most businesses. However, not all interactions are smooth, and customer intent misunderstanding is a major cause of dialogue failure. We show that…
Intent detection is a critical component of task-oriented dialogue systems (TODS) which enables the identification of suitable actions to address user utterances at each dialog turn. Traditional approaches relied on computationally…
Customer service chatbots are conversational systems designed to provide information to customers about products/services offered by different companies. Particularly, intent recognition is one of the core components in the natural language…
Recognizing customer intent accurately with language models based on customer-agent conversational data is essential in today's digital customer service marketplace, but it is often hindered by the lack of sufficient labeled data. In this…
We present dual-attention neural biasing, an architecture designed to boost Wake Words (WW) recognition and improve inference time latency on speech recognition tasks. This architecture enables a dynamic switch for its runtime compute paths…
We introduce a neuro-symbolic framework for multi-intent understanding in mobile AI agents by integrating a structured intent ontology with compact language models. Our method leverages retrieval-augmented prompting, logit biasing and…
We propose semantic communication over wireless channels for various modalities, e.g., text and images, in a task-oriented communications setup where the task is classification. We present two approaches based on memory and learning. Both…
The smart home systems, based on AI speech recognition and IoT technology, enable people to control devices through verbal commands and make people's lives more efficient. However, existing AI speech recognition services are primarily…
Intent detection with semantically similar fine-grained intents is a challenging task. To address it, we reformulate intent detection as a question-answering retrieval task by treating utterances and intent names as questions and answers.…
Conversational systems have a Natural Language Understanding (NLU) module. In this module, there is a task known as an intent classification that aims at identifying what a user is attempting to achieve from an utterance. Previous works use…
Target speech extraction (TSE) typically relies on pre-recorded high-quality enrollment speech, which disrupts user experience and limits feasibility in spontaneous interaction. In this paper, we propose Enroll-on-Wakeup (EoW), a novel…
A key challenge of dialog systems research is to effectively and efficiently adapt to new domains. A scalable paradigm for adaptation necessitates the development of generalizable models that perform well in few-shot settings. In this…