Related papers: Arabic Opinion Mining Using a Hybrid Recommender S…
Sentiment analysis, also referred to as opinion mining, primarily tries to extract opinion from any text-based data. In the context of movie reviews and critics, sentimental analysis can be a helpful tool to predict whether a movie review…
Conversational information access is an emerging research area. Currently, human evaluation is used for end-to-end system evaluation, which is both very time and resource intensive at scale, and thus becomes a bottleneck of progress. As an…
Today's business ecosystem has become very competitive. Customer satisfaction has become a major focus for business growth. Business organizations are spending a lot of money and human resources on various strategies to understand and…
Recommendations Systems have been identified to be one of the integral elements of driving sales in e-commerce sites. The utilization of opinion mining data extracted from trends has been attempted to improve the recommendations that can be…
Recommender systems have become an essential tool for providers and users of online services and goods, especially with the increased use of the Internet to access information and purchase products and services. This work proposes a novel…
E-commerce is the fastest-growing segment of the economy. Online reviews play a crucial role in helping consumers evaluate and compare products and services. As a result, fake reviews (opinion spam) are becoming more prevalent and…
We study the problem of opinion highlights generation from large volumes of user reviews, often exceeding thousands per entity, where existing methods either fail to scale or produce generic, one-size-fits-all summaries that overlook…
Product review websites provide an incredible lens into the wide variety of opinions and experiences of different people, and play a critical role in helping users discover products that match their personal needs and preferences. To help…
Arabic-language patient feedback remains under-analysed because dialect diversity and scarce aspect-level sentiment labels hinder automated assessment. To address this gap, we introduce EHSAN, a data-centric hybrid pipeline that merges…
The role of predicting sarcasm in the text is known as automatic sarcasm detection. Given the prevalence and challenges of sarcasm in sentiment-bearing text, this is a critical phase in most sentiment analysis tasks. With the increasing…
Recently, there has been a growing interest in the use of deep learning techniques for tasks in natural language processing (NLP), with sentiment analysis being one of the most challenging areas, particularly in the Persian language. The…
Although, the fair amount of works in sentiment analysis (SA) and opinion mining (OM) systems in the last decade and with respect to the performance of these systems, but it still not desired performance, especially for morphologically-Rich…
Opinion polls have been the bridge between public opinion and politicians in elections. However, developing surveys to disclose people's feedback with respect to economic issues is limited, expensive, and time-consuming. In recent years,…
Aspect-based Sentiment analysis (ABSA) accomplishes a fine-grained analysis that defines the aspects of a given document or sentence and the sentiments conveyed regarding each aspect. This level of analysis is the most detailed version that…
There exist situations of decision-making under information overload in the Internet, where people have an overwhelming number of available options to choose from, e.g. products to buy in an e-commerce site, or restaurants to visit in a…
Commercial establishments like restaurants, service centres and retailers have several sources of customer feedback about products and services, most of which need not be as structured as rated reviews provided by services like Yelp, or…
Text is the main method of communicating information in the digital age. Messages, blogs, news articles, reviews, and opinionated information abound on the Internet. People commonly purchase products online and post their opinions about…
Our study employs sentiment analysis to evaluate the compatibility of Amazon.com reviews with their corresponding ratings. Sentiment analysis is the task of identifying and classifying the sentiment expressed in a piece of text as being…
A massive amount of reviews are generated daily from various platforms. It is impossible for people to read through tons of reviews and to obtain useful information. Automatic summarizing customer reviews thus is important for identifying…
The publication of fake reviews by parties with vested interests has become a severe problem for consumers who use online product reviews in their decision making. To counter this problem a number of methods for detecting these fake…